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Need to make a change to your policy, like changing your address or requesting duplicate documents?
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If you bought your policy before 22 May 2018
If you bought your policy after 22 May 20180800 085 5664
Mon to Fri 8am - 8pm
Sat 9am - 5pm
Sun 10am - 4pm
For Text Phone first dial 18001
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Emergency helpline
Contact our 24 hour emergency helpline for home emergencies
24 hours a day, 365 days a year
For Text Phone first dial 18001
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Need more information on things like domestic emergencies, identity fraud assistance and legal advice?
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Would you like to renew your policy online?
Renew online if you don't need to make any changes to your policy.
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Make a claim
We show you in four easy steps how your claim will be dealt with from your first call to completion.
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