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You could've sworn they were by the laptop or in the junk drawer, but now you can't find your documents anywhere...
If you chose to have your documents emailed, they would've come from the email address [email protected]
Maybe you've got the email but can't remember the password to your documents?
The password to open your documents is your date of birth in this format - DDMMYYYY. So, if your birthday is 6th March 1952, please enter 06031952.
If it's neither of those, or you chose to receive your documents by post, you can speak to a member of our live chat team who can request new documents for you.