Home insurance existing customers
Renew your home insurance policy, make a claim or make changes
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Manage your policy
Need to make a change to your policy, like changing your address or requesting duplicate documents?
Speak to our friendly people today
If you bought your policy before 22 May 2018
If you bought your policy after 22 May 20180800 085 5664
Mon to Fri 8am - 8pm
Sat 9am - 5pm
Sun 10am - 4pm
For Text Phone first dial 18001
Calls will be recorded
Emergency helpline
Contact our 24 hour emergency helpline for home emergencies
24 hours a day, 365 days a year
For Text Phone first dial 18001
Calls will be recorded
Need more information on things like domestic emergencies, identity fraud assistance and legal advice?
renew your policy
Would you like to renew your policy online?
Renew online if you don't need to make any changes to your policy.
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Make a claim
We show you in four easy steps how your claim will be dealt with from your first call to completion.
Renew your policy
Are you looking for more information about renewing your home insurance policy?
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Frequently asked questions