information

We use cookies to give you the best possible experience online. By continuing to use our website, you agree to receiving our cookies on your web browser. Visit our cookie policy page to find out more and how to change your cookie settings.

skip to main content

Pet insurance

10% online discount

Cover their paws for less

Three lovely reasons to choose LV= for pet insurance

  • We can pay your vet directly
  • Cover from eight weeks old for kittens and puppies too
  • Pay monthly at no extra cost

Insure your cat or dog for less with a 10% online discount and an additional 5% multi pet discount*. We have two levels of cover to suit your pet insurance needs - Premier and Essential.

*Discounts applied individually to each LV= pet insurance policy you buy.

Defaqto 2016 - 5 Star pet insurance

Choose our Defaqto 5 Star rated Premier policy for additional levels of cover.

Or call our UK call centre on

0800 022 3906

Existing customer contact details

8am - 8pm Monday to Friday
9am - 5pm Saturday
Calls may be recorded
For Text Phone, first dial 18001

Choose which level of cover you'd prefer - Essential or Premier

Essential policy

  • £5,000 vet fees cover for up to 12 months for each condition
  • Up to £2 million cover for legal costs and compensation if you're responsible for your dog injuring someone or damaging someone's property

Or


Premier policy

All the benefits of the Essential policy, plus:

  • Extended cover of up to £10,000 vet fees for every year your pet is insured with us
  • Third party liability cover is increased to £3 million
  • Up to £750 cover for accidental damage caused to a third party property
  • We'll cover the costs for any behavioural treatment needed

Both levels of LV= pet insurance cover include:

  • Complementary treatment like acupuncture, physiotherapy and hydrotherapy sessions, if advised by your vet.
  • Holiday cancellation cover if you have to cancel or cut short your holiday because your pet needs emergency treatment.
  • Cover if your pet is stolen, strays or dies from accident or illness
  • Boarding fees if you need to temporarily re-home your pet if you become unwell
  • A level of cover for advertising and reward costs if your pet gets lost
  • Additional overseas cover, which includes replacement pet passport and quarantine costs
  • Access to Freephone helplines if you need advice about vets, pet bereavement or legal matters relating to your pet

Looking for multi pet insurance discounts?

Get a 5% multi pet discount when you insure two or more pets with us.

Image of a pug with it's arm around a cat

More on multi pet insurance

Buying LV= pet insurance is quick and easy

YouGov Most Recommended Insurer

The UK's most recommended insurer

You’ll be pleased to know that we’re the UK’s most recommended insurer (YouGov BrandIndex Nov '15-Oct '16). Find out more about this YouGov recognition.

Are you an existing customer?

Icon of a green calendar

Renew your policy

Call us to renew your policy
0800 756 8563

8am - 8pm Monday to Friday
9am - 5pm Saturday

More about renewing

Icon of a green exclamation mark in a triange

Make a claim

Useful information about making a new claim or finding out about an existing one.

Icon of a pen and paper

Make changes

Change policy details like your name, address, or letting us know if your pet's been chipped.

Icon of a green phone and paw print

Pet helplines

Vet search, bereavement / illness counselling and pet legal advice

  • Vet search 0800 756 8567 (Mon to Friday 8am - 6pm, Sat 9am - 2pm)
  • Pet bereavement / illness counselling 0800 0285 911 (24 hours a day, 365 days a year)
  • Pet legal advice 0800 0286 038 (24 hours a day, 365 days a year)
Icon of a green phone

Contact us

Find out how to call or write to us.

How to contact us

Need Help?

Sorry, our interactive FAQ service is unavailable at the moment. Please try again later.

Icon of a PDF document

Policy documents

These documents are for new policies.

Pet Insurance Policy Document (PDF 536KB)

Pet Insurance Policy Summary (PDF 97KB)

We love saving you money on other insurance too...

LV=, County Gates, Bournemouth, BH1 2NF, UK