Awards and recognition

LV= General Insurance is recognised by our customers and the insurance industry as delivering quality products and service

Every award we win has a special place in our heart. We're especially grateful to be recognised by our industry and by you, our customers. 

Thank you for your continued support. 

  • We're thrilled to be Which? Insurance Provider of the year 2019
  • Some of our products have received a 5 Star Rating from independent financial research company, Defaqto

Our 2019 awards

Our awards - 2019 was a pretty good year for LV= GI

Icon of a plant in a pot with two mugs of hot tea and an award with certificate
UK customer satisfaction index 2019

Consumers say LV= is one of Britain's best for customer service

We've been voted one of the best companies in the UK for delivering high quality customer service, according to new figures by The Institute of Customer Service.
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    Insurance Times Awards

    Insurer Innovation of the Year - Product

    We were awarded the Insurer Innovation of the Year - Product, for our electric car insurance

    Insurance Times Awards

    Best Digital Customer Experience

    Insurance Times Awards

    Digital Media Campaign of the Year

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    Insurance Times Awards

    Marketing Campaign of the Year - B2C

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    British Insurance Awards

    Personal lines insurer of the year

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    British Insurance Awards

    Brand Management of the Year Award

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    British Insurance Awards

    Customer Care Award

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    British Insurance Awards

    Transformational Deal of the Year with Allianz

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