Every award we win has a special place in our heart. We're especially grateful to be recognised by our industry and by you, our customers.
Thank you for your continued support.
Consumers say LV= is one of Britain's best for customer service
We've been voted joint 1st place as the UK's No.1 insurer for customer service. Based on UKCSI survey July 2020. This is for delivering high quality customer service, according to new figures by The Institute of Customer Service.
Our 2019 and 2020 awards
Insurer Innovation of the Year - Product
We were awarded the Insurer Innovation of the Year - Product, for our electric car insurance