Want to save time? Just renew online
If you don't have any changes to make, you can renew online in minutes
- Secure online process
- All you need is your renewal documents
- Loyalty matters – we’ll make sure your renewal price is the same or cheaper than if you were a new customer with like-for-like cover from us. Find out how our renewal pricing works
Call us to make changes
If you'd like to make changes or talk to us about your policy, just give us a call
Get in touch before your policy ends
Call us on:
0800 085 5664
Monday to Friday 8 – 8, Saturday 9 – 5 and Sunday 10 – 4.
For Text Phone first dial 18001. Calls will be recorded.
Your renewal pack
We'll be in touch about three weeks before your renewal date
We'll send you a renewal pack which will summarise:
- The cover and price of your policy
- Details of the home insured
- Details of any optional extras you've chosen
If any of these details have changed or are incorrect, it's important you call us so we can correct them and send you another renewal quote.
Review your cover level and excesses to make sure they still meet your needs.
If you don't renew your insurance or make other arrangements, you won't be insured.