Renew home insurance
Everything you need to know to renew your home insuranceWant to save time? Just renew online
If you don't have any changes to make, you can renew online in minutes
- Secure online process
- All you need is your renewal documents
If you'd like to make changes or talk to us about your policy, just give us a call
Get in touch before your policy ends
Call us on
0800 085 5664
Monday to Friday 8 – 8, Saturday 9 – 5 and Sunday 10 – 4.
For Text Phone first dial 18001. Calls will be recorded.
We'll be in touch about three weeks before your renewal date
We'll send you a renewal pack which will summarise:
- The cover and price of your policy
- Details of the home insured
- Details of any optional extras you've chosen
If any of these details have changed or are incorrect, it's important you call us so we can correct them and send you another renewal quote.
Review your cover level and excesses to make sure they still meet your needs.
If you don't renew your insurance or make other arrangements, you won't be insured.
If you've chosen to automatically renew...
We'll renew your policy using your credit or debit card, or by monthly or annual direct debit so you won't risk being uninsured
If your policy is due to renew automatically, it will show on your renewal letter.
If you’d like to change how you pay or you don’t want us to automatically renew your policy, you can use our online services to do so. You can do this up to 4 working days before your cover is due to end (a working day is Monday to Friday, excluding bank holidays).
If you’re unable to make changes online, or if you need to make any other changes, you can still call us on: 0800 085 5664
Monday to Friday 8 – 8, Saturday 9 – 5 and Sunday 10 – 4.
For Text Phone first dial 18001. Calls will be recorded.