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Renew home insurance

Everything you need to know to renew your home insurance

Renew online

Want to save time? Just renew online

If you don't have any changes to make, you can renew online in minutes 

  • Secure online process
  • All you need is your renewal documents 
Call us to make changes

If you'd like to make changes or talk to us about your policy, just give us a call 

Get in touch before your policy ends 

Call us on

0800 220 790

Lines open:

8am - 8pm Monday to Friday
9am - 5pm Saturday and bank holidays
10am - 4pm Sunday

Calls will be recorded

Your renewal pack

We'll be in touch about three weeks before your renewal date

We'll send you a renewal pack which will summarise:

Car checklist
  • The cover and price of your policy
  • Details of the home insured
  • Details of any optional extras you've chosen

If any of these details have changed or are incorrect, it's important you call us so we can correct them and send you another renewal quote.

Review your cover level and excesses to make sure they still meet your needs.

If you don't renew your insurance or make other arrangements, you won't be insured.

Automatic renewal

If you've chosen to automatically renew...

We'll renew your policy using your credit or debit card, or by monthly or annual direct debit so you won't risk being uninsured 

This will show on your renewal letter. If you'd prefer us not to renew your policy automatically, please let us know before your renewal date by calling us on 0800 085 5664.

Add our home insurance to your prized possessions

  • Given the prestigious Defaqto 5 Star Rating for our Home and Home Plus insurance
  • Proud to be the UK's most recommended insurer
  • We’re one of the most recommended companies for claims satisfaction