Travel insurance
What you need to know about LV= travel insuranceWe've changed our policy, there's now limited cover for COVID-19. Find out more.
Here's how we're dealing with coronavirus (COVID-19)
We’re back! You can now get a new travel insurance policy with us! We’ve made some important changes to our cover for new customers and existing customers renewing with us. To find out more, please visit our coronavirus hub. Updated 14/09/2020.
What our jet-setting customers say about our cover
Existing customers
Need to make a claim, change or renew your policy?
WHy choose lv=?
Whether you're teeing off or chilling by the pool, we've got your back
Our travel cover includes...
- Up to £10,000 cover if you have to cancel your holiday, e.g. because of illness
- 24-hour UK-based helpline if you need us while you’re away
- 10% discount when you buy our travel insurance online
What's covered?
We’ll deal with what could go wrong - all you need to do is remember your passport
(And a good book, obviously)
- We provide cover to travellers over 65 (life begins at 60, after all)
- Going in a group? No worries, we can insure up to ten people on one policy
- We offer up to £10million of emergency medical cover for foreign travel
What's not covered...
- Destinations we’ve not agreed to cover
- Claims relating to a pandemic (including COVID-19), except where cover has been expressly stated. Find out more.
- Cancellation due to you not wishing to travel
- Pre-existing medical conditions unless we’ve agreed to cover
- Delay (Essential), or delay under 12 hours (Premier)
- Holiday cancellation due to delays (Essential)
- Refreshment costs for delays under 12 hours (Essential and Premier)
Read our most common examples of what's not covered in our claims considerations guide
Cover Options
Big summer holiday or a multitude of mini breaks? However you travel, we’ve got it covered
COVER LEVELS - ESSENTIAL
We offer two levels of insurance. Here's what you'll get with our Essential cover:
- Up to £10million of emergency medical cover, if you need it
- Up to £5,000 if you have to cancel your holiday, cut it short, or cancel activities / excursions for a reason that wasn’t your fault, eg due to illness
- And cruise cover is included all aboard our annual policies. Happy sailing!
Cover levels - premier
Our Premier cover includes everything you get with Essential, plus…
- Cover for delays and cancellations after 24 hours caused by, for example, bad weather, ash clouds or strikes – the things we can’t control
- Up to £1,000 if you miss your pre-booked transport – e.g. if you miss your flight because of a delayed train (it happens)
- Your cancellation cover is also boosted to £10,000
Brexit
Concerned about Brexit disrupting your travel plans? Here’s a helpful guide
Optional extras
Feel like you've forgotten something? Check out our optional extras
Baggage
We cover your all-important personal items. From baggage to belongings, and even your cash. You’ll get…
- £3,000 (including a £500 single item limit and total valuables limit) with the Premier policy
- £2,000 (including a £300 single item limit and total valuables limit) with the Essential policy
- And finally, £500 for money, including £300 cash (on Premier and Essential policies)
Winter sports cover
Before you take off down a slope, make sure you’re well protected if you land with a bump! We’ll cover…
- Emergency medical expenses
- Personal accident
- Personal liability
FREQUENTLY ASKED QUESTIONS
Got a question about our travel insurance?
policy documents
Grab a cuppa and take a read of our policy documents
You can get these and other documents from us in Braille, large print or audio by contacting us