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Three lovely reasons to choose LV= for travel insurance

  • Up to £10,000 cover if you have to cancel your trip because of illness
  • We consider all pre-existing medical conditions and can provide cover to travellers over 65
  • Emergency medical cover of up to £10 million (excluding UK cover)

Insure yourself, your family or a group of up to ten people on one policy. We have two different levels of cover to suit your travel insurance needs - Premier and Essential.

Choose our Defaqto 5 Star rated Premier policy for additional cover, should you be delayed or your travel is disrupted, for example by strikes or bad weather.

Defaqto 2016 - 5 Star travel insurance

Or call our UK call centre on

0800 022 3919

Existing customer contact details

8am - 9pm Monday to Friday
8am - 5pm Saturday
9am - 5pm Sunday and bank holidays
Calls may be recorded

We'll ask you to choose single trip or annual multi-trip travel insurance...

Single trip travel insurance

  • Better suited if you're only going away once this year
  • Cover for a single trip of up to 366 days away (or 90 days for anyone over the age of 64)

Annual multi trip

  • Better suited if you're a frequent traveller
  • You'll be insured for up to 90 days away at a time

You'll also have a choice of which level of cover you'd prefer - Essential or Premier

Essential policy

  • Up to £10 million emergency medical cover (excluding UK cover)
  • No upper age limit on single trip policies and cover up to 79 years old for annual multi-trip policies
  • All pre-existing medical conditions considered and emergency prescription medication can be covered
  • Up to £5,000 if you need to cancel your trip, cut it short or cancel activities / excursions
  • Cruise cover is included on all annual policies


Premier policy

All the benefits of the Essential policy and also:

  • Cover for delays and cancellations after 24 hours caused by for example, bad weather, ash clouds, or strikes
  • Up to £1,000 if you miss your pre-booked transport eg if you miss your flight because of a delayed train
  • Up to £10,000 if you need to cancel your trip, cut it short or cancel activities / excursions
  • Enhanced cruise cover, which includes up to £1,000 cover per person if you miss a port departure

Compare Essential and Premier cover


Essential policy
(max limit)

Premier policy
(max limit)

Cancellation / abandonment after delays



Additional transport and accommodation costs



Delay at your departure point



Bankruptcy of travel provider



Activities included

Standard only

Adventure and standard

Maximum trip length on annual multi trip policies

31 days

90 days

Cancelling your trip before you travel



Cancelling excursions or activities while on your trip

Cutting short/cancelling your trip after you've travelled

Emergency medical expenses (excluding UK cover)

£10 million

Personal liability

£2 million

Personal accident


Legal advice & expenses (up to £50,000 per policy)


Compare cruise cover options

Cruise feature and cover level

Cover if you miss a port departure

Essential: No cover

Premier: £1,000 per person

Cabin confinement

Essential: £100 per day up to £1,000

Premier: £150 per day up to £1,500

Cover to re-join the cruise after illness


Compensation if a scheduled port stop is cancelled

£150 per port

Buying LV= travel insurance is quick and easy

Optional extras

Baggage, personal belongings and money

If your things get lost or stolen, we'll cover your luggage, valuables and other possessions up to:

  • £3,000 with the Premier policy
  • £2,000 with the Essential policy
  • £500 for money (on Premier and Essential policies)

Winter sports cover

Add winter sports to an annual multi-trip policy and you'll get 17 days' cover on the Essential policy and 31 days on the Premier policy for:

  • emergency medical expenses
  • personal accident
  • personal liability
YouGov Most Recommended Insurer

The UK's most recommended insurer

You’ll be pleased to know that we’re the UK’s most recommended insurer (YouGov BrandIndex June 2015 to May 2016). Find out more about this YouGov recognition.

Are you an existing customer?

Renew your policy

Call us to renew your policy
0800 707 6966

8am - 9pm Monday to Friday
8am - 5pm Saturday
9am - 5pm Sunday and Bank holidays

More about renewing

Make a claim

Useful information about making a new claim or finding out about an existing one.

Emergency helpline

Call us 24/7 for emergency advice or assistance during your trip.

  • 01243 621 537 within UK
  • +44 (0)1243 621 537 outside UK

Make changes

Change policy details like your name, address, optional extras or marketing preferences.

Change your policy

Get new documents

Use our online form to request replacement copies of your policy documents.

Request new documents

Contact us

Find out how to call, email or write to us.

How to contact us

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Cover for your best friend: vet fees covered up to £10,000.

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Benefit from our Multi-car discount

Add another car to your policy to get money off your total premium.

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LV=, County Gates, Bournemouth, BH1 2NF, UK