Travel insurance
What you need to know about LV= travel insurance
Here's how we're dealing with coronavirus (COVID-19)
We've made the difficult decision to temporarily stop selling travel insurance to new customers. To best support our staff, we've temporarily changed our opening hours to Monday to Saturday 9-5 for existing customers. Need to make a claim? No worries, you can still get in touch as normal. Updated on 26/03/2020
What our jet-setting customers say about our cover
Existing customers
Need to make a claim, change or renew your policy?
WHy choose lv=?
Whether you're teeing off or chilling by the pool, we've got your back
Our travel cover includes...
- Up to £10,000 cover if you have to cancel your holiday, e.g. because of illness
- 24-hour UK-based helpline if you need us while you’re away
- 10% discount when you buy our travel insurance online
What's covered?
We’ll deal with what could go wrong - all you need to do is remember your passport
(And a good book, obviously)
- We provide cover to travellers over 65 (life begins at 60, after all)
- Going in a group? No worries, we can insure up to ten people on one policy
- We offer up to £10million of emergency medical cover for foreign travel
What's not covered...
- Destinations we’ve not agreed to cover
- Cancellation due to you not wishing to travel
- Pre-existing medical conditions unless we’ve agreed to cover
- Delay (Essential), or delay under 12 hours (Premier)
- Holiday cancellation due to delays (Essential)
- Refreshment costs for delays under 12 hours (Essential and Premier)
Read our most common examples of what's not covered in our claims considerations guide
Cover Options
Big summer holiday or a multitude of mini breaks? However you travel, we’ve got it covered
COVER LEVELS - ESSENTIAL
We offer two levels of insurance. Here's what you'll get with our Essential cover:
- Up to £10million of emergency medical cover, if you need it
- Up to £5,000 if you have to cancel your holiday, cut it short, or cancel activities / excursions for a reason that wasn’t your fault, eg due to illness
- And cruise cover is included all aboard our annual policies. Happy sailing!
Cover levels - premier
Our Premier cover includes everything you get with Essential, plus…
- Cover for delays and cancellations after 24 hours caused by, for example, bad weather, ash clouds or strikes – the things we can’t control
- Up to £1,000 if you miss your pre-booked transport – e.g. if you miss your flight because of a delayed train (it happens)
- Your cancellation cover is also boosted to £10,000
Brexit
Concerned about Brexit disrupting your travel plans? Here’s a helpful guide
Optional extras
Feel like you've forgotten something? Check out our optional extras
Baggage
We cover your all-important personal items. From baggage to belongings, and even your cash. You’ll get…
- £3,000 (including a £500 single item limit and total valuables limit) with the Premier policy
- £2,000 (including a £300 single item limit and total valuables limit) with the Essential policy
- And finally, £500 for money, including £300 cash (on Premier and Essential policies)
Winter sports cover
Before you take off down a slope, make sure you’re well protected if you land with a bump! We’ll cover…
- Emergency medical expenses
- Personal accident
- Personal liability
FREQUENTLY ASKED QUESTIONS
Got a question about our travel insurance?
policy documents
Grab a cuppa and take a read of our policy documents
You can get these and other documents from us in Braille, large print or audio by contacting us