Here's how we're dealing with coronavirus (COVID-19)

We’re back! You can now get a new travel insurance policy with us! We’ve made some important changes to our cover for new customers and existing customers renewing with us. To find out more, please visit our coronavirus hub. Updated 14/09/2020.
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Whether you're teeing off or chilling by the pool, we've got your back

Our travel cover includes...
What's covered?

We’ll deal with what could go wrong - all you need to do is remember your passport 

(And a good book, obviously) 

  • We provide cover to travellers over 65 (life begins at 60, after all) 
  • Going in a group? No worries, we can insure up to ten people on one policy
  • We offer up to £10million of emergency medical cover for foreign travel


What's not covered...

  • Destinations we’ve not agreed to cover
  • Claims relating to a pandemic (including COVID-19), except where cover has been expressly stated. Find out more.
  • Cancellation due to you not wishing to travel
  • Pre-existing medical conditions unless we’ve agreed to cover 
  • Delay (Essential), or delay under 12 hours (Premier)
  • Holiday cancellation due to delays (Essential)
  • Refreshment costs for delays under 12 hours (Essential and Premier)

Read our most common examples of what's not covered in our claims considerations guide


We offer two levels of insurance. Here's what you'll get with our Essential cover: 

  • Up to £10million of emergency medical cover, if you need it
  • Up to £5,000 if you have to cancel your holiday, cut it short, or cancel activities / excursions for a reason that wasn’t your fault, eg due to illness 
  • And cruise cover is included all aboard our annual policies. Happy sailing! 
Cover levels - premier

Our Premier cover includes everything you get with Essential, plus…


Concerned about Brexit disrupting your travel plans? Here’s a helpful guide

Brexit guide
Optional extras

Feel like you've forgotten something? Check out our optional extras


We cover your all-important personal items. From baggage to belongings, and even your cash. You’ll get… 

  • £3,000 (including a £500 single item limit and total valuables limit) with the Premier policy
  • £2,000 (including a £300 single item limit and total valuables limit) with the Essential policy 
  • And finally, £500 for money, including £300 cash (on Premier and Essential policies)

Winter sports cover

Before you take off down a slope, make sure you’re well protected if you land with a bump! We’ll cover… 

  • Emergency medical expenses
  • Personal accident
  • Personal liability
awards and recognition

Travel with us and you're in safe hands 

  • Defaqto 5 Star rated Premier policy 
policy documents

Grab a cuppa and take a read of our policy documents

You can get these and other documents from us in Braille, large print or audio by contacting us 

Now sit back, relax and start your quote