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Multi Cover
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Travel
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Breakdown

Popular FAQs

Am I covered if my airline cancels my flight?
I need to buy travel insurance - can LV= cover me?
Which countries are in each area of travel insurance cover?
How can I cancel my LV= travel insurance?
Can I add travellers onto my travel insurance policy after my cover has started?
What’s the difference between an Essential and Premier Travel policy?
Does LV= travel insurance cover pre-existing medical conditions?
I have a Global Health Insurance card (GHIC). Do I need travel insurance?
Do you offer a backpacker travel insurance policy?
What does the travel insurance policy cover?
I haven't received my email confirmation about my travel insurance; what should I do?

General FAQs

Does everyone on an LV= travel insurance policy have to travel together?
Will I save money if I buy annual travel insurance instead of a single trip?
I have a Global Health Insurance card (GHIC). Do I need travel insurance?
Do I need to take my travel insurance documents with me on holiday?
Can children who are covered on an annual multi-trip insurance policy travel on their own, independent of an insured adult?
What should I do if my travel is disrupted by natural disasters or strikes?
Are there any age restrictions on LV= travel insurance?
Are there any destinations I can't travel to under my LV= travel insurance policy?
How many days can I go on holiday for on a single trip travel insurance policy?
Is there a limit on how many trips I can take with your travel insurance?
I have an annual travel insurance policy. Do I need to call you each time I go away?
Where can I find information about the destination I'm travelling to?
How can I pay for my travel insurance?
What if the FCDO advises against travel to my destination while I'm there?

Claims FAQs

What should I do if my travel is disrupted by natural disasters or strikes?
What happens with travel insurance if my baggage is delayed, lost or stolen?
Am I still covered even if my flight is delayed beyond my policy end date?
What happens if I can’t return from my trip on my planned date because of illness or injury; am I still covered?
What do I do if the provider of my transport, accommodation or excursion goes bankrupt?
What happens if I can’t get home on the date my trip/cover ends?
How do I make a claim on my travel insurance?
What happens if I'm the victim of a terrorist attack while I'm abroad?
I have concerns about travelling to a country with active ZIKA virus transmission. What cover do you provide?

Existing customers FAQs

Am I still covered even if my flight is delayed beyond my policy end date?
What happens if I can’t return from my trip on my planned date because of illness or injury; am I still covered?
What happens if I can’t get home on the date my trip/cover ends?
I have car / home insurance with LV=. Do I get a discount on my LV= travel insurance?
Does the LV= travel insurance policy provide business cover?
How will I be sent my travel insurance policy documents?
I'm searching for my medical conditions on the screening section of the website, but I can't find them - what am I doing wrong?
If I need to extend my trip, can I extend my travel insurance policy?
Is there an excess to pay if I have to claim on my LV= travel insurance?
Can I upgrade my travel insurance from Essential to Premier cover?
What should I do if I or someone travelling with me becomes ill during my holiday?
How do I make a complaint about my travel insurance?
What is the longest period of time that I can have travel cover away for?
Does LV= travel insurance allow someone to travel out to be with me if I am ill abroad?
Is there a limit on how many trips I can take on an annual multi trip travel insurance policy?
How far in advance can a booked trip be covered?

Policy changes FAQs

Can I add travellers onto my travel insurance policy after my cover has started?
Can I change my single trip policy to an annual travel insurance policy?
Can I change the area of cover on my travel insurance?
Can I change the trip dates of my single trip travel insurance policy?

Optional extras FAQs

Are winter sports covered by LV= travel insurance?
What happens with travel insurance if my baggage is delayed, lost or stolen?

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