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Home insurance

Great value 5 Star cover

from the UK's Most Recommended Insurer

Here's why we're the UK’s Most Recommended Insurer*

  • You could save money - cover for buildings and contents starts from just £95 - 10% of new customers paid £95 or less (Jul-Sept '16)
  • We aim to settle your claims quickly and efficiently and always do what’s right for our customers
  • Get your tailored online quote in less than five minutes

* YouGov BrandIndex Nov '15-Oct '16.

Defaqto 2016 - 5 Star home insurance

Or call our UK call centre on

0800 023 2638

Existing customer contact details

8am - 9pm Monday to Friday
8am - 5pm Saturday
9am - 5pm Sunday and bank holidays
Calls may be recorded

Choose your type of cover

Buildings insurance

Imagine if a fire or flood damaged your home. With buildings cover, we can repair damage and even rebuild your home.

Find out more about the features of buildings only cover.

Choose the buildings only cover option when you get a home quote.

Buildings and contents image representing levels of cover available

Contents insurance

We protect the things you love from fire, storm or flood damage, as well as theft and vandalism. With contents cover, we repair or replace the belongings you’ve worked hard for.

Find out more about the features of content only cover.

Choose the contents only cover option when you get a home quote.

Buildings and contents insurance

With buildings and contents together you'll only pay one excess on a claim, plus you'll get a discount.

Here are some of the benefits of choosing our 5 Star rated buildings insurance cover

...and some of the benefits of choosing our 5 Star rated contents insurance cover


Curious to know how we calculate the price of your home insurance?

We offer comprehensive buildings and contents cover that’s good value for money. This short guide explains how we work out your price.

A home in the centre of circle with other circles including a wall, a storm cloud with rain, a washing machine and a gable

Optional home insurance extras

More on our optional extras

Legal expenses cover (for £25 or less)
Cover for up to £100k legal fees...just in case.
Home emergency (for £50 or less)
Round the clock help for when you need it most. Not available with contents only cover.
Extended accidental damage cover
Because accidents happen. Get extra cover for peace of mind.
Personal belongings cover away from home
We all know it's too easy to lose or damage something you're wearing or carrying while out and about. Not available with buildings only cover.
Cycle cover away from home
To cover your cycle while out and about. Not available with buildings only cover.

Did you know we also offer landlord insurance? Call 0800 234 6275 for a quote.

Choose the level of home insurance you'd like when you get a quote

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Renew your policy

You can renew your policy online or by calling us.

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Make a claim

Useful information about making a new claim or finding out about an existing one.

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Customer discounts

See how much you could save with exclusive customer discounts.

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Make changes

Change policy details like your name, address, optional extras or marketing preferences.

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Get new documents

Use our online form to request replacement copies of your policy documents.

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Emergency helplines

For things like domestic emergencies, identity fraud assistance and legal advice.

Need Help?

Sorry, our interactive FAQ service is unavailable at the moment. Please try again later.

We love saving you money on other insurance too...

LV=, County Gates, Bournemouth, BH1 2NF, UK