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Three lovely reasons to choose LV= for home insurance

  • Cover for buildings and contents starts from just £95 - 10% of new customers paid £95 or less (Jun-Aug ’16)
  • 24-hour UK emergency helpline
  • 12-month guarantee on home repairs when you use our recommended repairer

You'll be pleased to know that Defaqto has awarded our home insurance a 5 Star Rating for the ninth year in a row.

Defaqto 2016 - 5 Star home insurance

Or call our UK call centre on

0800 023 2638

Existing customer contact details

8am - 9pm Monday to Friday
8am - 5pm Saturday
9am - 5pm Sunday and bank holidays
Calls may be recorded

With our 5 Star rated home insurance you can choose...


  • £1 million cover if you need to rebuild your home
  • £25,000 cover for somewhere else to stay, if needed
  • Accidental damage cover for your windows, toilets, baths and basins
  • New locks and keys if your keys are stolen or lost


  • Choose up to £150,000 for your contents cover
  • Accidental damage cover for your TVs, DVD players, games consoles, tablets and laptops
  • £1,000 cover for your digital downloads such as music and movies
  • £1,000 cover for your garden plants

You'll only pay one excess on a claim, plus you'll get an extra discount. Just choose the buildings and contents cover option when you get a home quote.


Up to £150,000 cover for your home's contents.

We'll help you to protect what you love against things like fire, storm or flood damage and theft & vandalism. See how much you could save on your home contents insurance.

Choose the contents only cover option when you get a home quote.

Buildings only cover

Up to £1million cover to get your house back as it should be.

If your house is struck by lightning or affected by flooding, it would be good to know that you'd be able to have the damage repaired or even have your home rebuilt.

Choose the buildings only cover option when you get a home quote.

Your home insurance price explained

We believe our home insurance provides comprehensive cover that’s great value for money. To find out how your insurance premium is calculated, take a look at our guide.

A home in the centre of circle with other circles including a wall, a storm cloud with rain, a washing machine and a gable
YouGov Most Recommended Insurer

The UK's most recommended insurer

You’ll be pleased to know that we’re the UK’s most recommended insurer (YouGov BrandIndex
Jun '15-May '16). Find out more about this YouGov recognition.

Are you a landlord? Check out our landlord insurance or call 0800 234 6275 for a quote.

Optional home insurance extras

More on our optional extras

Legal expenses cover (for £25 or less)
Cover for up to £100k legal fees...just in case.
Home emergency (for £50 or less)
Round the clock help for when you need it most. Not available with contents only cover.
Extended accidental damage cover
Because accidents happen. Get extra cover for peace of mind.
Personal belongings cover away from home
We all know it's too easy to lose or damage something you're wearing or carrying while out and about. Not available with buildings only cover.
Cycle cover away from home
To cover your cycle while out and about. Not available with buildings only cover.

Choose the level of home insurance you'd like when you get a quote

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Renew your policy

You can renew your policy online or by calling us.

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Make a claim

Useful information about making a new claim or finding out about an existing one.

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Customer discounts

See how much you could save with exclusive customer discounts.

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Make changes

Change policy details like your name, address, optional extras or marketing preferences.

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Get new documents

Use our online form to request replacement copies of your policy documents.

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Emergency helpline

For things like domestic emergencies, identity fraud assistance and legal advice.

Need Help?

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What our customers say

We love saving you money on other insurance too...

10% online discount on pet insurance

Cover for your best friend: vet fees covered up to £10,000.

More on pet insurance

10% online discount on travel insurance

Enjoy your holiday knowing we've got you covered.

More on travel insurance

Great value car insurance

5 Star rated cover from the UK's Most Recommended Insurer.

More on car insurance

Great value landlord insurance

Cover up to four buy-to-let properties plus a range of optional extras.

More on landlord insurance

LV=, County Gates, Bournemouth, BH1 2NF, UK