Home emergency cover

Around the clock help when you need it most

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Stay safe with home emergency cover from LV=

Call our UK call centre on0800 023 2638

Mon to Fri 8am - 8pm

Sat 9am - 5pm

Sun 10am - 4pm

For Text Phone first dial 18001

Calls will be recorded

Home emergency cover from LV=

When things go wrong at home, it’s reassuring to know help is at hand. Our 24-hour home emergency cover will keep things running smoothly.

overview

What’s covered with LV= home emergency cover?

Our home emergency cover is available if you have our buildings insurance. You can find out more about what's covered in your Document of Insurance.

We'll provide up to £500 cover for each home emergency - and you won’t need to pay any excess.

Boiler breakdowns and plumbing emergencies such as burst water pipes
Pest infestations like wasps or rats
Lost or stolen house keys - we’ll get you back in and make your home secure
Failure of electrical power or gas supply
Unexpected roofing problems, such as your tiles blowing off in a storm
Home security, such as broken or damaged windows and doors

Please note that our home emergency cover is only for unforeseen failures and problems, so we can't cover routine maintenance costs such as boiler servicing.

Is home emergency cover included in my home insurance?

Home emergency cover is one of our optional extras that lets you tailor your cover.

If you already have buildings insurance with us, but didn't include home emergency when you took out your policy, it's not too late to add it. Call us to arrange adding home emergency cover to your home or home plus insurance at any time.

Policy documents