LV= Home Insurance Emergency Cover
Protect your happy place with Home Emergency coverWhat is LV= Home Emergency cover?
- Home Emergency Cover is an optional extra added to your home insurance, designed to protect you in case of a home emergency.
- If you have Emergency Cover, call us and we'll tell you what you need to do to protect your family and home before help arrives.
- We'll organise and pay for an approved tradesman to provide emergency assistance and repairs covering call out fees, labour and parts up to £1,000 per emergency with no excess.
- We'll provide alternative accommodation for you, your family and any domestic pets up to £250 if your home's unfit to live in.
Home emergency cover is only available if you have our home insurance. You can find out more about what's covered in your Home Emergency document.
Home Emergency - what's covered?
- Boiler breakdowns and plumbing emergencies like burst water pipes
- Pest infestations such as wasps or rats
- Lost or stolen house keys - we’ll get you back in and make your home secure
- Failure of electrical power or gas supply
- Unexpected roofing problems, like your tiles blowing off in a storm
- Home security, such as broken or damaged windows and doors
Please note our home emergency cover's only for unforeseen failures and problems - we won't cover routine maintenance costs like boiler servicing.
Let's see how our Home Emergency cover compares...
| LV= | Direct Line | M&S Bank | John Lewis Insurance | Aviva | |
|---|---|---|---|---|---|
| Home Emergency cover available |
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| Home Emergency claim limit |
£1000 | £500 |
£1000 |
£1500 |
£1000 |
| Heating, plumbing & drains | |
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| Gas supply failure | |
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| Roof damage | |
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| Boiler replacement contribution |
£500 |
£250 | £500 |
(depending on age - £250/£500) |
£500 |
Already have Home Emergency cover and need urgent help?
Our team's on hand 24/7 to help get your home back in shape!
Call now on:
Lines open 24 hours a day, 365 days a year
Calls will be recorded. For Text Phone first dial 18001.
You can also report your emergency using our online platform below:
More about Home Emergency Cover
When things go wrong at home, it’s reassuring to know help is at hand. Our 24-hour home insurance emergency cover will keep things running smoothly.
Stay safe with Home Emergency cover from LV= .
If you already have LV= Home insurance, call us to add Home Emergency cover...
Lines open:
8am - 8pm, Monday to Friday
9am - 5pm, Saturday and Bank Holidays
10am - 4pm, Sunday
Calls will be recorded. For Text Phone: dial 18001 first.
Don't have LV= Home insurance yet? Get a quote...
And add Home Emergency cover for £50 or less.
Add our home insurance to your prized possessions
Our awards and recognition
- Given the prestigious Defaqto 5 Star Rating for our Home and Home Plus insurance
LV= Home insurance rated 4.7 out of 5 based on 837 customer reviews independently verified by Feefo
Correct as of 28 May 2025.