Corporate Responsibility

At LV= General Insurance we look after our employees, communities and the environment

Helping you look after what you love

At LV= General Insurance we’re driven by helping you look after what you love. We do this by focusing on doing the right thing for our customers, our people, our communities and the environment. 

We take our culture beyond the realms of just our organisation by going out into the communities that we serve and are a part of, putting our heart into helping people build better lives.

Here's a little bit more about what we do to help...

Supporting our communities

We help our customers and people to look after what they love in life and that includes through our local communities.

>  More on how we support communities

Our charity partner

We’ve partnered with Family Action to support their FamilyLine, through financial support, volunteering and fundraising.

>  More about our charity partners

Our people and culture

We’re committed to creating a culture which recognises and values individual differences and contributions.

>  More about our people and culture 

>  More about diversity and inclusion

>  More about our wellbeing initiatives

Caring for vulnerable customers

At LV=, we care about our customers and their loved ones, which is why we're there when you need us most.

> More on how we look after our customers 

Environmental Responsibility

We're committed to managing the impacts on the environment. 

> More on our environmental targets

Being a responsible business

The way we deliver our business is just as important to us as the products and services we offer. Our culture empowers our people to go that extra mile to meet legal and regulatory requirements. 

> More on our business practices