Here's how we're dealing with coronavirus (COVID-19)
Before you claim
We know that making a claim can be confusing, but we're here to keep things simple.
If you've been involved in a car accident, make sure you're safe before getting in touch. Your claim doesn't have to be reported immediately if you don't feel safe or comfortable.
Windscreen or glass claim
All other claims
Give us a call and we'll put things right.
- Have your registration number or policy number and any documents to hand
- If your car is stolen report it to the police first and get a crime reference number (you'll need this when you call to claim)
- Give us as much information as you can, including if any other vehicles, people or property were involved
Our claims process in 3 easy steps...
Need to know about an existing car claim?
When you get in touch have your claim number and any documents to hand.
Use the telephone number of your dedicated claim handler first but if you can't find it, please use the link below to help you find the right number.
If we've asked you to send us any documents, like quotes, invoices or photos, please email copies to:
Motor Claims, PO BOX 7740, Bournemouth BH1 9XD