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Home insurance customer reviews

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Read unbiased reviews and ratings from our home insurance customers

We're keen to get feedback from our customers so we've partnered with reevoo, an independent review company. Find out how, as a customer, you can leave feedback below.

Defaqto 2017 - 5 Star home insurance

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  1. You purchase a home insurance policy directly from our website.
  2. Once you've received your policy documents you'll get an invitation by email from reevoo within two weeks asking you to give feedback.
  3. Your feedback will be published on our website usually within a day or so.
  • We aren't involved in handling the feedback at any stage.
  • Reevoo always publishes your unedited feedback unless it contains swear words. If it does, they'll contact you and ask if you'd like to re-word it. If you don't want to alter it, it won't be published as we don't want any bad language on our website that could offend other customers.

LV= Home Insurance reviews verified by reevooReevoo

Ease of purchase
9.3
Value for money
9.2
Overall rating
8.9
Scores 8.9 out of 10 based on 16333 reviews
10 out of 10

Andrew

Bristol GB
+
I was advised to cancel renewal of our existing policy and buy a new one. Delighted with that as it was a lot cheaper! Thank you.
−
Reviewer left no comment
Confirmed purchase: 20 July 2017
Published on: 22 July 2017
8 out of 10

Paul

Cromarty, Highlands GB
+
Easy to follow whilst getting a quote. Good value for money but only time will tell if I have to make a claim
−
None so far.
Confirmed purchase: 20 July 2017
Published on: 22 July 2017
10 out of 10

Valerie

kings lynn GB
+
price of insurance was very competitive,compared to my previous insurance,with the same benefits.
−
Reviewer left no comment
Confirmed purchase: 20 July 2017
Published on: 22 July 2017
8 out of 10

Jacqueline

Wales GB
+
Trustworthy and reputable
−
None
Confirmed purchase: 20 July 2017
Published on: 22 July 2017
9 out of 10

Derek

Holland on Sea GB
+
The price was right and application online was straightforward and rewarding.No problems
−
Reviewer left no comment
Confirmed purchase: 20 July 2017
Published on: 22 July 2017
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About Reevoo

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Our awards and recognition

10 out of 10 Reevoo review - Made a considerable saving from my previous insurer for the same cover. Easy online form to complete. David, Saltash, Cornwall

Find out what our home insurance customers are saying

Defaqto 2017 - 5 Star home insurance

Defaqto

Defaqto have awarded our home insurance a 5 Star Rating

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YouGov

Proud to be the UK's most recommended insurer

Which? insurer of year 2017

Which?

Which? Insurance provider of
the year

We love saving you money on other insurance too...

10% online discount on pet insurance

Picture of a dog and a cat sat down Online discount: 10%

Cover for your best friend: vet fees covered up to £10,000.

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10% online discount on travel insurance

A picture of a suitcase covered in travel stickers Online discount: 10%

Enjoy your holiday knowing we've got you covered.

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5 Star rated car insurance

Green car image - 5 Star cover

5 Star cover from the UK's Most Recommended Insurer.

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Did you know we offer landlord insurance?

A set of house keys and a LET house shaped keyring

Cover up to four buy-to-let properties.

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Related information

Discover more on LV.com

LV=, County Gates, Bournemouth, BH1 2NF, UK