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Read unbiased reviews and ratings from our home insurance customers

We're keen to get feedback from our customers so we've partnered with reevoo, an independent review company. Find out how, as a customer, you can leave feedback below.

Defaqto 2017 - 5 Star home insurance

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How you can leave feedback

  1. You purchase a home insurance policy directly from our website.
  2. Once you've received your policy documents you'll get an invitation by email from reevoo within two weeks asking you to give feedback.
  3. Your feedback will be published on our website usually within a day or so.

  • We aren't involved in handling the feedback at any stage.
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LV= Home Insurance reviews verified by reevooReevoo

Ease of purchase
9.3
Value for money
9.2
Overall rating
8.9
Scores 8.9 out of 10 based on 19383 reviews
10 out of 10

Marie

Staffordshire GB
+
Relevant cover and value for money.
I'll let you know if I have to make a claim!
Confirmed purchase: 06 December 2017
Published on: 09 December 2017
10 out of 10

Aaron

Northampton GB
+
Layout of each page made sense and was easy to understand.

Things were explained in a good way to help those who have never purchased house insurance before.
None
Confirmed purchase: 06 December 2017
Published on: 09 December 2017
9 out of 10

Tracie

Conwy GB
+
Dealt with lv previously. Highly recommended.
Reviewer left no comment
Confirmed purchase: 06 December 2017
Published on: 09 December 2017
10 out of 10

Sally

Redhill GB
+
Easy site and staff well informed if you need to phone
A reminder when the quote is expiring would help.
Confirmed purchase: 06 December 2017
Published on: 09 December 2017
8 out of 10

Alan

Northants GB
+
Ease of applying. No fuss no bother. Any problems the on-line help desk assistant was there to do her job
Not that I know of
Confirmed purchase: 06 December 2017
Published on: 09 December 2017

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