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Read unbiased reviews and ratings from our home insurance customers

We're keen to get feedback from our customers so we've partnered with reevoo, an independent review company. Find out how, as a customer, you can leave feedback below.

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0800 023 2638

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8am - 8pm Monday to Friday
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How you can leave feedback

  1. You purchase a home insurance policy directly from our website.
  2. Once you've received your policy documents you'll get an invitation by email from reevoo within two weeks asking you to give feedback.
  3. Your feedback will be published on our website usually within a day or so.

  • We aren't involved in handling the feedback at any stage.
  • Reevoo always publishes your unedited feedback unless it contains swear words. If it does, they'll contact you and ask if you'd like to re-word it. If you don't want to alter it, it won't be published as we don't want any bad language on our website that could offend other customers.

LV= Home Insurance reviews verified by reevooReevoo

Ease of purchase
9.2
Value for money
9.1
Overall rating
8.9
Scores 8.9 out of 10 based on 15694 reviews
10 out of 10

Paul

Settle GB
+
Very easy to set up and reasonably priced premiumso for our needs. Also have vehicle insurance for the same reason.
None
Confirmed purchase: 17 May 2017
Published on: 19 May 2017
9 out of 10

Roger

Warrington, Cheshire GB
+
1) The ease of the web-site management
2) The quality of coverage form & limits
3) The premium pricing
1) A little ambiguity on the claims experience question, which prompted a next day alteration, which although fair could have been avoided with a more detailed question wording
Confirmed purchase: 16 May 2017
Published on: 19 May 2017
10 out of 10

Gillian

Abergavenny GB
+
It was easy to fill in the application form without having to do research about the past, or answer questions to which I don't know the answer.
no
Confirmed purchase: 16 May 2017
Published on: 19 May 2017
9 out of 10

Ann

Wirral GB
+
The discount as I already have car insurance.
You get a lot of cover for the money.
I dont like having an automatic renewal quote that is over £100 more expensive than an online quote. It doesnt seem honest to me.
Confirmed purchase: 16 May 2017
Published on: 19 May 2017
9 out of 10

Brian

Torquay GB
+
A Which? Recommended home and car insurance provider at very competitive prices.
No
Confirmed purchase: 15 May 2017
Published on: 19 May 2017

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