information

We use cookies to give you the best possible experience online. By continuing to use our website, you agree to receiving our cookies on your web browser. Visit our cookie policy page to find out more and how to change your cookie settings.

skip to main content

Read unbiased reviews and ratings from our home insurance customers

We're keen to get feedback from our customers so we've partnered with reevoo, an independent review company. Find out how, as a customer, you can leave feedback below.

Defaqto 2017 - 5 Star home insurance

Get your home insurance quote online

Or call our UK call centre on

0800 023 2638

Existing customer contact details

8am - 8pm Monday to Friday
9am - 5pm Saturday and bank holidays
10am - 4pm Sunday

Calls may be recorded

How you can leave feedback

  1. You purchase a home insurance policy directly from our website.
  2. Once you've received your policy documents you'll get an invitation by email from reevoo within two weeks asking you to give feedback.
  3. Your feedback will be published on our website usually within a day or so.

  • We aren't involved in handling the feedback at any stage.
  • Reevoo always publishes your unedited feedback unless it contains swear words. If it does, they'll contact you and ask if you'd like to re-word it. If you don't want to alter it, it won't be published as we don't want any bad language on our website that could offend other customers.

LV= Home Insurance reviews verified by reevooReevoo

Ease of purchase
9.3
Value for money
9.2
Overall rating
8.9
Scores 8.9 out of 10 based on 16333 reviews
10 out of 10

Andrew

Bristol GB
+
I was advised to cancel renewal of our existing policy and buy a new one. Delighted with that as it was a lot cheaper! Thank you.
Reviewer left no comment
Confirmed purchase: 20 July 2017
Published on: 22 July 2017
8 out of 10

Paul

Cromarty, Highlands GB
+
Easy to follow whilst getting a quote. Good value for money but only time will tell if I have to make a claim
None so far.
Confirmed purchase: 20 July 2017
Published on: 22 July 2017
10 out of 10

Valerie

kings lynn GB
+
price of insurance was very competitive,compared to my previous insurance,with the same benefits.
Reviewer left no comment
Confirmed purchase: 20 July 2017
Published on: 22 July 2017
8 out of 10

Jacqueline

Wales GB
+
Trustworthy and reputable
None
Confirmed purchase: 20 July 2017
Published on: 22 July 2017
9 out of 10

Derek

Holland on Sea GB
+
The price was right and application online was straightforward and rewarding.No problems
Reviewer left no comment
Confirmed purchase: 20 July 2017
Published on: 22 July 2017

Buying LV= home insurance is quick and easy

We love saving you money on other insurance too...