Home insurance customer reviews
Want to know how we stack up? See what our customers are saying about us
Read unbiased reviews and ratings from our home insurance customers
We're keen to get feedback from our customers so we've partnered with reevoo, an independent review company.
Find out how, as a customer, you can leave feedback below.
Customer reviews
How you can leave feedback
- You purchase a home insurance policy directly from our website.
- Once you've received your policy documents you'll get an invitation by email from reevoo within two weeks asking you to give feedback.
- Your feedback will be published on our website usually within a day or so.
We aren't involved in handling the feedback at any stage.
Reevoo always publishes your unedited feedback unless it contains swear words. If it does, they'll contact you and ask if you'd like to re-word it. If you don't want to alter it, it won't be published as we don't want any bad language on our website that could offend other customers.
Reevoo always publishes your unedited feedback unless it contains swear words. If it does, they'll contact you and ask if you'd like to re-word it. If you don't want to alter it, it won't be published as we don't want any bad language on our website that could offend other customers.
AWARDS AND RECOGNITION
Add our home insurance to your prized possessions
- Defaqto have given our Home and Home Plus insurance a 5 Star Rating
- Proud to be the UK's most recommended insurer
Policy documents
Grab a cuppa and take a read of our policy documents
You can get this and other documents from us in Braille, large print or audio by contacting us
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