Former Fairmead customers
If you're a former Fairmead customer and need to get in touch for home insurance queries, call us on 0330 678 5256 as we’re unable to help via live chat. Lines are open Monday to Thursday 8am - 8pm, Friday 8am - 6pm, Saturday 9am - 5pm, and on Sundays and bank holidays we’re closed. For Text Phone, first dial 18001. Calls will be recorded.
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If we're available to chat, you'll see a green 'chat now' button in the bottom right of the screen. If you give it a click, we'll be here to help.
If we're offline, call us on:
- If you bought your home insurance before 22/11/2022 then please call: 0330 678 5200
- If you bought your home insurance on or after 22/11/2022 then please call: 0330 678 5111
Mon to Fri 8am - 8pm
Sat and bank holidays 9am - 5pm
Sun 10am - 4pm
For Text Phone first dial 18001
All calls and chats will be recorded for training and monitoring purposes.