Insurance FAQs

What is your definition of a pre-existing medical condition?

With our travel insurance policy, we define the following as pre-existing medical conditions:

If at any point in your life, you have suffered from: 

  • A heart condition
  • A breathing condition such as asthma
  • A circulatory condition such as strokes or high blood pressure
  • A gastrointestinal or digestive tract problem
  • A bone or joint condition
  • Any form or type of cancer
  If in the last 12 months you have had, or been recommended to have, any:
  • Medical investigation or tests for any conditions or symptoms that relate to a diagnosed condition
  • Treatment or surgery for any conditions or symptoms that relate to a diagnosed condition
  • Prescribed medication for any conditions or symptoms that relate to a diagnosed condition