Insurance FAQs

Can I change my single trip policy to an annual travel insurance policy?

You would need to cancel your single trip policy and take out a separate annual multi-trip policy. Provided your trip hasn't started and you haven't benefited from a significant period of cancellation cover on your single trip policy, we will refund the full single trip policy premium when you take out the annual multi trip policy.

To make changes to your travel insurance policy, please call us on 0800 707 6966

Lines are open:

8am - 8pm Monday to Friday
9am - 5pm Saturday and Bank Holidays
10am - 4pm Sunday
Calls will be recorded. For Text Phone: dial 18001 first.