Insurance FAQs

What happens if I'm the victim of a terrorist attack while I'm abroad?

First of all, we hope that this is never the case. But, if you do need emergency assistance, please call +44 1243 621 537 at any time and we'll do everything we can to help.

If you're not in an emergency situation, but need to make a claim following a terrorist attack, please call our claims line on 0800 707 6967

We've temporarily changed our opening hours. Lines open:

9am - 6pm Monday to Friday 

Calls will be recorded. For Text Phone: dial 18001 first.