I haven't received my email confirmation about my travel insurance; what should I do?

You should receive your documents by email within three hours. If they haven't arrived in your inbox, please check your spam or junk folder and if they're still not there, give us a call on 0800 707 6966

Lines are open:

8am - 8pm Monday to Friday
9am - 5pm Saturday and Bank Holidays
10am - 4pm Sunday

Calls will be recorded. For Text Phone: dial 18001 first.