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Travel insurance customer reviews

Save 10% when you buy online

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Read unbiased reviews and ratings from our travel insurance customers

We're keen to get feedback from our customers so we've partnered with reevoo, an independent review company. Find out how, as a customer, you can leave feedback below.

Or call our UK call centre on

0800 022 3919

Existing customer contact details

8am - 8pm Monday to Friday
9am - 5pm Saturday and bank holidays
10am - 4pm Sunday

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How you can leave feedback

  1. You purchase a travel insurance policy directly from our website.
  2. Once you've received your policy documents you'll get an invitation by email from reevoo within two weeks asking you to give feedback.
  3. Your feedback will be published on our website usually within a day or so.

  • We aren't involved in handling the feedback at any stage.
  • Reevoo always publishes your unedited feedback unless it contains swear words. If it does, they'll contact you and ask if you'd like to re-word it. If you don't want to alter it, it won't be published as we don't want any bad language on our website that could offend other customers.

LV= Travel Insurance reviews verified by reevooReevoo

Ease of purchase
Value for money
Overall rating
Scores 8.9 out of 10 based on 5137 reviews
10 out of 10


West Yorkshire GB
Easy to buy and the cover for longer trips is great.
Reviewer left no comment
Confirmed purchase: 27 November 2017
Published on: 30 November 2017
10 out of 10


Ellon GB
Accept minor medical issues without further confirmation from third party health check survey.
Confirmed purchase: 27 November 2017
Published on: 29 November 2017
9 out of 10


reliable service when something does happen
unfortunately the premium has shot up this year.
Confirmed purchase: 25 November 2017
Published on: 28 November 2017
9 out of 10

Confirmed purchaser

Easy to use, logical website
A little expensive, as usual charging over 70s more than under 70.
Confirmed purchase: 25 November 2017
Published on: 27 November 2017
9 out of 10


Winchester, Hampshire GB
I was able to call up & discuss your quote with a PERSON (!), prior to purchase.
Quite expensive compared to others I considered
Confirmed purchase: 25 November 2017
Published on: 27 November 2017

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