Travel insurance customer reviews

Want to know how we stack up? See what our customers are saying about us
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Read unbiased reviews and ratings from our travel insurance customers

LV= travel insurance rated 4.7 out of 5 based on 1,920 customer reviews independently verified by Feefo (correct as of 8 November 2023).

We're keen to get feedback from our customers so we've partnered with Feefo, an independent review company.

Find out how, as a customer, you can leave feedback below.

Customer reviews

How you can leave feedback

  1. You purchase a travel insurance policy directly from our website.
  2. Once you've received your policy documents you'll get an invitation by email from Feefo within two weeks asking you to give feedback.
  3. Your feedback will be published on our website usually within a day or so.
We aren't involved in handling the feedback at any stage.

Feefo always publishes your unedited feedback unless it contains swear words. If it does, they'll contact you and ask if you'd like to re-word it. If you don't want to alter it, it won't be published as we don't want any bad language on our website that could offend other customers.

awards and recognition

Travel with us and you're in safe hands 

  • Defaqto 5 Star rated Premier policy 
  • LV= travel insurance rated 4.7 out of 5 based on 1,477 customer reviews independently verified by Feefo
    Correct as of 16 April 2024

policy documents

Want to know more? Have a read through our policy documents...

You can get these and other documents from us in Braille, large print or audio by contacting us 

Now sit back, relax and start your quote