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Read unbiased reviews and ratings from our travel insurance customers

We're keen to get feedback from our customers so we've partnered with reevoo, an independent review company. Find out how, as a customer, you can leave feedback below.

Or call our UK call centre on

0800 022 3919

Existing customer contact details

8am - 8pm Monday to Friday
9am - 5pm Saturday and bank holidays
10am - 4pm Sunday

Calls may be recorded

How you can leave feedback

  1. You purchase a travel insurance policy directly from our website.
  2. Once you've received your policy documents you'll get an invitation by email from reevoo within two weeks asking you to give feedback.
  3. Your feedback will be published on our website usually within a day or so.

  • We aren't involved in handling the feedback at any stage.
  • Reevoo always publishes your unedited feedback unless it contains swear words. If it does, they'll contact you and ask if you'd like to re-word it. If you don't want to alter it, it won't be published as we don't want any bad language on our website that could offend other customers.

Travel Insurance reviews verified by reevooReevoo

Ease of purchase
Value for money
Overall rating
Scores 8.9 out of 10 based on 3349 reviews
9 out of 10


Aylesbury GB
Everything was upfront and easy to read. Easy to read and navigate around all areas.
Reviewer left no comment
Confirmed purchase: 19 March 2017
Published on: 22 March 2017
8 out of 10


london GB
very easy to use and seems competitive
I would have liked an option to increase my electronical devices insurance to higher than £300, without changing anything else. I usually travel with a laptop for work and this would be my main concern for insurance.
Confirmed purchase: 18 March 2017
Published on: 22 March 2017
8 out of 10


Ayrshire , SCotland GB
Clear list of policy detail made selection easy.
Reviewer left no comment
Confirmed purchase: 18 March 2017
Published on: 22 March 2017
10 out of 10


folkestone GB
It was nice to think that you can travel with ease even having medical problems one word excellent.
Confirmed purchase: 18 March 2017
Published on: 22 March 2017

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LV=, County Gates, Bournemouth, BH1 2NF, UK