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id=\"D20F1F3F46FA446290678A3A9226259A-4403CE561F1A4E40AE94C736F738F0A5https://secure.lvgig.co.uk/multicover/home/quote?Group=lv&SourceCode=IELO\"  href=\"https://secure.lvgig.co.uk/multicover/home/quote?Group=lv&SourceCode=IELO\">Get a renters quote</a>","target":"","alt":""}},{"type":"secondary","link":{"id":"D20F1F3F46FA446290678A3A9226259A-CBE293B541424599AE7E8E1C18C40B91https://www.lv.com/insurance/account/saved-quotes","rel":"noopener","href":"https://www.lv.com/insurance/account/saved-quotes","label":"Your saved renters quote","html":"<a id=\"D20F1F3F46FA446290678A3A9226259A-CBE293B541424599AE7E8E1C18C40B91https://www.lv.com/insurance/account/saved-quotes\"  href=\"https://www.lv.com/insurance/account/saved-quotes\" target=\"_blank\" rel=\"noopener\">Your saved renters quote</a>","target":"_blank","alt":"Opens in a new window"}}],"contact":null,"hasHeaderLinks":false}), document.getElementById("headerBannerProduct"))});</script><div id="react_0HNMF571FTOCP"><div class="product-stickyNav" data-reactroot=""><div class="product-stickyNav__content_container" style="z-index:9000;position:relative;width:100%"><div class="product-stickyNav__content " style="display:block;position:relative"><div class="container"><span class="cta cta--primary cta--sm cta--icon"><span class="icon icon--rightarrow"><svg focusable="false" width="16" height="9" viewBox="0 0 16 9" style="transform: rotate(-90deg);"><path d="M8,8.4 15.4,1.5 14.5,0.4 8,5.3 1.5,0.4 0.6,1.5" fill="#fff"></path></svg></span><a id="CF7DE491CC644537BB18076175CA3265-4C1DFAC3216C4A09895161D9B7AA8EDEhttps://secure.lvgig.co.uk/mc/home/quote?Group=lv&SourceCode=IELO"  href="https://secure.lvgig.co.uk/mc/home/quote?Group=lv&SourceCode=IELO">Get a tenants quote</a></span></div></div></div></div></div>
<script>hydrateOnLoad.push(function(){ReactDOM.hydrate(React.createElement(Components.StickyNav, {"cta":{"type":"primary","link":"<a id=\"CF7DE491CC644537BB18076175CA3265-4C1DFAC3216C4A09895161D9B7AA8EDEhttps://secure.lvgig.co.uk/mc/home/quote?Group=lv&SourceCode=IELO\"  href=\"https://secure.lvgig.co.uk/mc/home/quote?Group=lv&SourceCode=IELO\">Get a tenants quote</a>"}}), document.getElementById("react_0HNMF571FTOCP"))});</script>
<div id="Copy-{EB9F781C-B755-437C-8E3D-8A1019AF47A3}"><div data-reactroot=""><section class="module bodyCopy    module-noCurveTop module-noCurveBottom     bodyCopy--mini bodyCopy--intro bodyCopy--alt-headings  "><div style="width:0;height:0" class="lazyload-placeholder"><div></div></div><div class="wrapper"><div class="container bodyCopy__container"><div><h2>If you're living in rented accommodation and haven't thought about contents cover yet, you should definitely consider getting tenants insurance.</h2></div></div></div></section></div></div>
<script>hydrateOnLoad.push(function(){ReactDOM.hydrate(React.createElement(Components.BodyCopy, {"copy":"<h2>If you're living in rented accommodation and haven't thought about contents cover yet, you should definitely consider getting tenants insurance.</h2>","isBackToTopLinkHidden":true,"backToTopLinkText":"Back to top","id":"be10453a-a687-44da-8541-ddfdc68a016a","isBullets":false,"theme":{"topCurve":null,"bottomCurve":null,"themeName":null,"themeProperties":null,"themeBeforeProperties":null,"themeBefore":null,"themeAfterProperties":{"name":"cool-grey","startColour":"#f7f7f7","endColour":""},"themeAfter":"cool-grey","bottomCurveBefore":null,"topCurveAfter":null,"isFirstOnPage":false},"hasBackGround":false,"containerId":"Copy-{EB9F781C-B755-437C-8E3D-8A1019AF47A3}","width":"mini","isIntro":true,"hasAltHeadingStyle":true}), document.getElementById("Copy-{EB9F781C-B755-437C-8E3D-8A1019AF47A3}"))});</script><div id="Copy-{021767F9-38F4-4E05-A4D3-F67D0117D1E2}"><div data-reactroot=""><section class="module bodyCopy theme-cool-grey   module-noCurveTop module-noCurveBottom     bodyCopy--mini bodyCopy--hasTheme bulleted bodyCopy--alt-headings  "><div style="width:0;height:0" class="lazyload-placeholder"><div></div></div><div class="wrapper"><div class="container bodyCopy__container"><div><ul>
    <li>Why do you need tenants insurance?</li>
    <li>Landlord vs Renters; who's responsible for what?</li>
    <li>What does tenants insurance include?</li>
</ul></div></div></div></section></div></div>
<script>hydrateOnLoad.push(function(){ReactDOM.hydrate(React.createElement(Components.BodyCopy, {"copy":"<ul>\n    <li>Why do you need tenants insurance?</li>\n    <li>Landlord vs Renters; who's responsible for what?</li>\n    <li>What does tenants insurance include?</li>\n</ul>","isBackToTopLinkHidden":true,"backToTopLinkText":"Back to top","id":"52479e83-f6d0-4de2-a04a-cb4ffbcb6e3b","isBullets":true,"theme":{"topCurve":null,"bottomCurve":null,"themeName":"cool-grey","themeProperties":{"name":"cool-grey","startColour":"#f7f7f7","endColour":""},"themeBeforeProperties":null,"themeBefore":null,"themeAfterProperties":null,"themeAfter":null,"bottomCurveBefore":null,"topCurveAfter":null,"isFirstOnPage":false},"hasBackGround":true,"containerId":"Copy-{021767F9-38F4-4E05-A4D3-F67D0117D1E2}","width":"mini","isIntro":false,"hasAltHeadingStyle":true}), document.getElementById("Copy-{021767F9-38F4-4E05-A4D3-F67D0117D1E2}"))});</script><div id="Copy-{4194C18D-5A81-45A0-85B1-A3EB42F8BE5F}"><div data-reactroot=""><section class="module bodyCopy    module-noCurveTop module-noCurveBottom  module-curve-after-convex   bodyCopy--mini bodyCopy--alt-headings  "><div style="width:0;height:0" class="lazyload-placeholder"><div></div></div><div class="wrapper"><div class="container bodyCopy__container"><div><h2><span style="color: #178830;"><strong>What is renters insurance?</strong></span></h2>
<p>If you haven&rsquo;t thought about&nbsp;tenants insurance for your rented accommodation&nbsp;yet, you may not be alone; many renters don't have <a id="4194C18D5A8145A085B1A3EB42F8BE5F-A5A9FD1A5F77431A90462ED8CFBB88CD" href="/home-insurance/contents-insurance">contents cover</a>, which can lead to disaster should the worst happen.</p>
<p>Your landlord is only responsible for the building itself and any fixtures in it, so as a general rule; anything you'd take with you if you moved out, you are responsible for covering. If the damage caused to your belongings isn&rsquo;t your fault (we&rsquo;re talking things like&nbsp;leaky pipes), it&rsquo;s still your responsibility to insure your stuff and won&rsquo;t come under your landlord&rsquo;s insurance.</p>
<p><a id="4194C18D5A8145A085B1A3EB42F8BE5F-A5A9FD1A5F77431A90462ED8CFBB88CD-1" href="/home-insurance/articles/first-rent-home-guide">Renting for the first time? Here's what you need to know.</a></p></div></div></div></section></div></div>
<script>hydrateOnLoad.push(function(){ReactDOM.hydrate(React.createElement(Components.BodyCopy, {"copy":"<h2><span style=\"color: #178830;\"><strong>What is renters insurance?</strong></span></h2>\n<p>If you haven&rsquo;t thought about&nbsp;tenants insurance for your rented accommodation&nbsp;yet, you may not be alone; many renters don't have <a id=\"4194C18D5A8145A085B1A3EB42F8BE5F-A5A9FD1A5F77431A90462ED8CFBB88CD\" href=\"/home-insurance/contents-insurance\">contents cover</a>, which can lead to disaster should the worst happen.</p>\n<p>Your landlord is only responsible for the building itself and any fixtures in it, so as a general rule; anything you'd take with you if you moved out, you are responsible for covering. If the damage caused to your belongings isn&rsquo;t your fault (we&rsquo;re talking things like&nbsp;leaky pipes), it&rsquo;s still your responsibility to insure your stuff and won&rsquo;t come under your landlord&rsquo;s insurance.</p>\n<p><a id=\"4194C18D5A8145A085B1A3EB42F8BE5F-A5A9FD1A5F77431A90462ED8CFBB88CD-1\" href=\"/home-insurance/articles/first-rent-home-guide\">Renting for the first time? Here's what you need to know.</a></p>","isBackToTopLinkHidden":true,"backToTopLinkText":"Back to top","id":"d8051bef-a0b2-4e1a-aff0-3267125eb045","isBullets":false,"theme":{"topCurve":null,"bottomCurve":null,"themeName":null,"themeProperties":null,"themeBeforeProperties":{"name":"cool-grey","startColour":"#f7f7f7","endColour":""},"themeBefore":"cool-grey","themeAfterProperties":{"name":"warm-grey","startColour":"#FCF9F2","endColour":""},"themeAfter":"warm-grey","bottomCurveBefore":null,"topCurveAfter":"convex","isFirstOnPage":false},"hasBackGround":false,"containerId":"Copy-{4194C18D-5A81-45A0-85B1-A3EB42F8BE5F}","width":"mini","isIntro":false,"hasAltHeadingStyle":true}), document.getElementById("Copy-{4194C18D-5A81-45A0-85B1-A3EB42F8BE5F}"))});</script>
<div id="react_0HNMF571FTOCQ"><div data-reactroot=""><section class="module product-features theme-warm-grey  module--product module-curve-top-convex module-noCurveBottom      theme--text-green "><div style="width:0;height:0" class="lazyload-placeholder"><div></div></div><div style="position:absolute;width:100%;top:0;bottom:auto;left:0;pointer-events:none"><svg version="1.1" x="0px" y="0px" viewBox="0 0 1439 35.6" preserveAspectRatio="xMinYMin" style="display:block;line-height:0;width:103%;z-index:3;top:0;bottom:auto;left:0;margin-bottom:-1px;margin-top:-1px;margin-left:-0.5%;height:auto" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" xml:space="preserve"><defs><linearGradient id="0e477865-17ed-4856-8ffc-f7f0f0cc25a2-top-gradbg"><stop offset="0%" stop-color="#ffffff"></stop><stop offset="100%" stop-color="#ffffff"></stop></linearGradient><mask id="0e477865-17ed-4856-8ffc-f7f0f0cc25a2-top-mask"><path d="M0,36S294,0,719.5,0,1439,36,1439,36V0H0Z" fill="#ffffff" style="transform:translateY(-0.3px)"></path></mask></defs><rect mask="url(#0e477865-17ed-4856-8ffc-f7f0f0cc25a2-top-mask)" fill="url(#0e477865-17ed-4856-8ffc-f7f0f0cc25a2-top-gradbg)" style="transform:translateY(-0.3px)" width="1440" height="35.6"></rect></svg></div><div class="wrapper"><div class="container product-features__container"><div class="product-features__flourish"></div><div class="columns@md product-features__main"><div><div class="head   theme-text-core"><div class="head__main"><h2 class="title head__title">What&#39;s covered with LV= renters insurance?</h2></div></div><span class="image product-features__image hide@sm"><img src="/-/insurance/media/lv/products/flourish-insurance.svg?iar=0&amp;u=20250128100105&amp;hash=920D52805558A35E398CE9EE6151A2D2" alt="PLACEHOLDER" /></span></div><div><div class="product-features__body bulleted"><ul>
    <li><strong></strong><strong>Flexible contents cover&nbsp;&nbsp;<br />
    </strong>Because we know one size doesn't fit all. Not sure how much stuff in your house is worth? No worries, we can help you&nbsp;<a id="4F57925828DA4F45A8DD07CF9D65A097-09D715F4756340D0B099CF432EE49433" href="/home-insurance/contents-calculator">work out how much contents cover you need</a>.</li>
    <li><strong>Accidental damage&nbsp;<br />
    </strong>With our Home and Home Plus policies, we cover your mirrors, glass or ceramic tops that form part of the furniture in your home and home entertainment equipment. You'll just need to pay your excess.</li>
    <li><strong>Liability<br />
    </strong>We’ll pay up to £5,000 on Essentials, £10,000 on Home or £15,000 on Home Plus for fixtures and fittings you have installed in your home or are made responsible for, e.g. light fittings or a new kitchen.</li>
    <li><strong>Locks and keys<br />
    </strong>Keys lost or stolen? We’ll replace your locks so you’re safe and sound in a flash.</li>
</ul></div></div></div></div></div></section></div></div>
<script>hydrateOnLoad.push(function(){ReactDOM.hydrate(React.createElement(Components.Features, {"label":"","headline":"What&#39;s covered with LV= renters insurance?","intro":"","body":"<ul>\n    <li><strong></strong><strong>Flexible contents cover&nbsp;&nbsp;<br />\n    </strong>Because we know one size doesn't fit all. Not sure how much stuff in your house is worth? No worries, we can help you&nbsp;<a id=\"4F57925828DA4F45A8DD07CF9D65A097-09D715F4756340D0B099CF432EE49433\" href=\"/home-insurance/contents-calculator\">work out how much contents cover you need</a>.</li>\n    <li><strong>Accidental damage&nbsp;<br />\n    </strong>With our Home and Home Plus policies, we cover your mirrors, glass or ceramic tops that form part of the furniture in your home and home entertainment equipment. You'll just need to pay your excess.</li>\n    <li><strong>Liability<br />\n    </strong>We’ll pay up to £5,000 on Essentials, £10,000 on Home or £15,000 on Home Plus for fixtures and fittings you have installed in your home or are made responsible for, e.g. light fittings or a new kitchen.</li>\n    <li><strong>Locks and keys<br />\n    </strong>Keys lost or stolen? We’ll replace your locks so you’re safe and sound in a flash.</li>\n</ul>","imageLeft":{"src":"/-/insurance/media/lv/products/flourish-insurance.svg?h=30&w=103&u=20250128100105","html":"<img src=\"/-/insurance/media/lv/products/flourish-insurance.svg?iar=0&amp;u=20250128100105&amp;hash=920D52805558A35E398CE9EE6151A2D2\" alt=\"PLACEHOLDER\" />","size":{"height":0,"width":0},"extension":"svg","altText":"PLACEHOLDER","accessibleDescription":""},"imageRight":{"src":null,"html":null,"size":{"height":0,"width":0},"extension":null,"altText":null,"accessibleDescription":null},"flourish":{"src":null,"html":null,"size":{"height":0,"width":0},"extension":null,"altText":null,"accessibleDescription":null},"ctas":[],"theme":{"textColour":"green","subHeadingTextColour":null,"topCurve":{"type":"convex"},"bottomCurve":null,"themeName":"warm-grey","themeProperties":{"name":"warm-grey","startColour":"#FCF9F2","endColour":""},"themeBeforeProperties":{"name":"white","startColour":"#fff","endColour":""},"themeBefore":"white","themeAfterProperties":null,"themeAfter":null,"bottomCurveBefore":null,"topCurveAfter":null,"isFirstOnPage":false},"price":{"prefix":"","text":""},"quote":null,"editButton":null,"iconList":null,"additional":null,"feefoReview":null,"id":"0e477865-17ed-4856-8ffc-f7f0f0cc25a2"}), document.getElementById("react_0HNMF571FTOCQ"))});</script>
<div id="react_0HNMF571FTOCR"><div data-reactroot=""><section class="module product-accordion   module--product module-noCurveTop module-noCurveBottom       "><div style="width:0;height:0" class="lazyload-placeholder"><div></div></div><div class="wrapper"><div class="container product-accordion__container"><div class="product-accordion__inner"><div class="head align-center"><h3 class="title product-accordion__title">Renters insurance optional extras</h3></div><div class="product-accordion__main"><div class="accordion accordion--contact "><div class="accordion__item"><button type="button" aria-expanded="false" aria-controls="section1" class="accordion__head"><span class="accordion__head__label">Legal expenses cover</span><span class="accordion__icon"><span class="icon icon--plus"><span></span><span></span></span></span></button><div class="accordion__section" id="section1" aria-hidden="true" style="height:0"><div class="accordion__article"><span><h3><span style="color: #178830;">Legal expenses cover for &pound;30 or less</span></h3>
<p><span><em>"It&rsquo;s not my fault &ndash; but now I&rsquo;m out of pocket&rdquo;</em></span></p>
<p>Most people don&rsquo;t understand the benefits of legal expenses cover until it&rsquo;s too late and the solicitor&rsquo;s fees are mounting up. With this additional level of cover, it's good to know you've got up to &pound;100,000 in legal fees expenses to help you:</p>
<ul style="margin-left: 40px;">
    <li>Claim compensation if you're injured and it's not your fault e.g. you trip over a loose paving slab or are knocked off your bike</li>
    <li>Protect your legal rights as a home owner, for example a dispute over a boundary or right of way</li>
    <li>With unfair dismissal or other employment contract disputes such as discrimination</li>
    <li>With a dispute relating to goods or services you've bought such as faulty workmanship by a builder</li>
    <li>Any claim must have more than a 50% chance of the case being successful</li>
</ul></span></div></div></div><div class="accordion__item"><button type="button" aria-expanded="false" aria-controls="section2" class="accordion__head"><span class="accordion__head__label">Home emergency cover</span><span class="accordion__icon"><span class="icon icon--plus"><span></span><span></span></span></span></button><div class="accordion__section" id="section2" aria-hidden="true" style="height:0"><div class="accordion__article"><span><h3><span style="color: #178830;">Home emergency cover for &pound;50 or less</span></h3>
<p>This additional cover means that we&rsquo;ll organise and pay for an approved tradesman to provide emergency assistance and repairs costing up to &pound;1,000 per emergency with no excess - from heating to roofing and even pest infestation.</p>
<p><a id="F147370688F847E8B69E3547F184DEB5-A5CAADD516C345068F362D11573D21CC" href="/home-insurance/optional-extras/home-emergency-cover">Find out more about our home emergency cover.</a></p>
<p><a id="F147370688F847E8B69E3547F184DEB5-A5CAADD516C345068F362D11573D21CC-1" href="/home-insurance/optional-extras/home-emergency-cover"></a>This extended cover is included as standard with our Home Plus policy.
</p></span></div></div></div><div class="accordion__item"><button type="button" aria-expanded="false" aria-controls="section3" class="accordion__head"><span class="accordion__head__label">Enhanced accidental damage cover</span><span class="accordion__icon"><span class="icon icon--plus"><span></span><span></span></span></span></button><div class="accordion__section" id="section3" aria-hidden="true" style="height:0"><div class="accordion__article"><span><h3><span style="color: #178830;">Enhanced accidental damage cover</span></h3>
<p>LV= home insurance offers some cover but our enhanced accidental damage cover gives you peace of mind that we can help put more things right. Here are some examples of what you're covered for:</p>
<ul style="margin-left: 40px;">
    <li>DIY accidents, such as putting your foot through your loft floor, or driving a nail through a pipe.</li>
    <li>Damage caused by children &ndash; such as knocking valuable objects over, scribbling on walls, spilling drinks, as well as damage caused by kicking and throwing balls around indoors.</li>
    <li>Spillages or stains that damage carpets, furniture and curtains.</li>
</ul>
<p>This enhanced cover is included as standard with our Home Plus policy.</p></span></div></div></div><div class="accordion__item"><button type="button" aria-expanded="false" aria-controls="section4" class="accordion__head"><span class="accordion__head__label">Personal belongings cover away from home</span><span class="accordion__icon"><span class="icon icon--plus"><span></span><span></span></span></span></button><div class="accordion__section" id="section4" aria-hidden="true" style="height:0"><div class="accordion__article"><span><h3><span style="color: #178830;">Personal belongings away from home</span></h3>
<p>Extended personal belongings cover protects items worth up to &pound;2,000 per item (Home Plus policies have this as standard with a limit of &pound;5,000) when you&rsquo;re away from home. Any item worth more than this will need to be specified. <a id="CBF06BA4AD3F44649F5C227E9270FB4D-A5CAADD516C345068F362D11573D21CC" href="/home-insurance/optional-extras">Find out more about our personal belongings cover away from home</a>.</p></span></div></div></div><div class="accordion__item"><button type="button" aria-expanded="false" aria-controls="section5" class="accordion__head"><span class="accordion__head__label">Cycle cover away from home</span><span class="accordion__icon"><span class="icon icon--plus"><span></span><span></span></span></span></button><div class="accordion__section" id="section5" aria-hidden="true" style="height:0"><div class="accordion__article"><span><h3><span style="color: #178830;">Cycle cover away from home</span></h3>
<p>Whether it is for you or your family, with this optional cover, your bicycle or folding bike and your cycling gear is insured:</p>
<ul style="margin-left: 40px;">
    <li>Against accidental loss, damage or even theft while you&rsquo;re away from home (providing your bike is locked to an immovable object - or within a locked building - when taken away from home).</li>
    <li>Against loss or damage whilst cycling in the UK and Europe.</li>
    <li>For up to 60 days worldwide cover.</li>
    <li>Your bike value must include accessories</li>
</ul>
<p>There is a limit of &pound;1,000 per bike. Any bike worth more than this must be specified on the policy.</p></span></div></div></div></div></div></div></div></div></section></div></div>
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With this additional level of cover, it's good to know you've got up to &pound;100,000 in legal fees expenses to help you:</p>\n<ul style=\"margin-left: 40px;\">\n    <li>Claim compensation if you're injured and it's not your fault e.g. you trip over a loose paving slab or are knocked off your bike</li>\n    <li>Protect your legal rights as a home owner, for example a dispute over a boundary or right of way</li>\n    <li>With unfair dismissal or other employment contract disputes such as discrimination</li>\n    <li>With a dispute relating to goods or services you've bought such as faulty workmanship by a builder</li>\n    <li>Any claim must have more than a 50% chance of the case being successful</li>\n</ul>","open":false,"anchorId":"Legal-expenses-cover"},{"heading":"Home emergency cover","children":"<h3><span style=\"color: #178830;\">Home emergency cover for &pound;50 or less</span></h3>\n<p>This additional cover means that we&rsquo;ll organise and pay for an approved tradesman to provide emergency assistance and repairs costing up to &pound;1,000 per emergency with no excess - from heating to roofing and even pest infestation.</p>\n<p><a id=\"F147370688F847E8B69E3547F184DEB5-A5CAADD516C345068F362D11573D21CC\" href=\"/home-insurance/optional-extras/home-emergency-cover\">Find out more about our home emergency cover.</a></p>\n<p><a id=\"F147370688F847E8B69E3547F184DEB5-A5CAADD516C345068F362D11573D21CC-1\" href=\"/home-insurance/optional-extras/home-emergency-cover\"></a>This extended cover is included as standard with our Home Plus policy.\n</p>","open":false,"anchorId":"Home-emergency-cover"},{"heading":"Enhanced accidental damage cover","children":"<h3><span style=\"color: #178830;\">Enhanced accidental damage cover</span></h3>\n<p>LV= home insurance offers some cover but our enhanced accidental damage cover gives you peace of mind that we can help put more things right. Here are some examples of what you're covered for:</p>\n<ul style=\"margin-left: 40px;\">\n    <li>DIY accidents, such as putting your foot through your loft floor, or driving a nail through a pipe.</li>\n    <li>Damage caused by children &ndash; such as knocking valuable objects over, scribbling on walls, spilling drinks, as well as damage caused by kicking and throwing balls around indoors.</li>\n    <li>Spillages or stains that damage carpets, furniture and curtains.</li>\n</ul>\n<p>This enhanced cover is included as standard with our Home Plus policy.</p>","open":false,"anchorId":"Enhanced-accidental-damage-cover"},{"heading":"Personal belongings cover away from home","children":"<h3><span style=\"color: #178830;\">Personal belongings away from home</span></h3>\n<p>Extended personal belongings cover protects items worth up to &pound;2,000 per item (Home Plus policies have this as standard with a limit of &pound;5,000) when you&rsquo;re away from home. Any item worth more than this will need to be specified. <a id=\"CBF06BA4AD3F44649F5C227E9270FB4D-A5CAADD516C345068F362D11573D21CC\" href=\"/home-insurance/optional-extras\">Find out more about our personal belongings cover away from home</a>.</p>","open":false,"anchorId":"Personal-belongings-cover-away-from-home"},{"heading":"Cycle cover away from home","children":"<h3><span style=\"color: #178830;\">Cycle cover away from home</span></h3>\n<p>Whether it is for you or your family, with this optional cover, your bicycle or folding bike and your cycling gear is insured:</p>\n<ul style=\"margin-left: 40px;\">\n    <li>Against accidental loss, damage or even theft while you&rsquo;re away from home (providing your bike is locked to an immovable object - or within a locked building - when taken away from home).</li>\n    <li>Against loss or damage whilst cycling in the UK and Europe.</li>\n    <li>For up to 60 days worldwide cover.</li>\n    <li>Your bike value must include accessories</li>\n</ul>\n<p>There is a limit of &pound;1,000 per bike. Any bike worth more than this must be specified on the policy.</p>","open":false,"anchorId":"Cycle-cover-away-from-home"}],"heading":"Renters insurance optional extras","modifier":"contact","modalGroup":null}), document.getElementById("react_0HNMF571FTOCR"))});</script><div id="Copy-{0E38373D-7207-4668-8AC6-CBEB33129790}"><div data-reactroot=""><section class="module bodyCopy theme-light-bluebell   module-noCurveTop module-noCurveBottom     bodyCopy--mini bodyCopy--hasTheme bodyCopy--alt-headings  "><div style="width:0;height:0" class="lazyload-placeholder"><div></div></div><div class="wrapper"><div class="container bodyCopy__container"><div><p style="text-align: center;"><img alt="Icon of a sofa, a pair of keys and a document." src="/-/insurance/media/flourishes/with-landlord/landlords-contents-insurance-360x140.svg?h=140&amp;w=360&amp;hash=2122EA3575354B12F106B11728742CB068EADCFC&amp;hash=2122EA3575354B12F106B11728742CB068EADCFC&amp;u=20220601193717" style="height: 140px; width: 360px;"  id="0E38373D720746688AC6CBEB33129790-A5A9FD1A5F77431A90462ED8CFBB88CD"/></p>
<h2 style="text-align: left;"><span style="color: #178830;">So, make sure your prized possessions are protected and your stuff is secure with renters insurance.</span></h2>
<p style="text-align: left;">
</p></div></div></div></section></div></div>
<script>hydrateOnLoad.push(function(){ReactDOM.hydrate(React.createElement(Components.BodyCopy, {"copy":"<p style=\"text-align: center;\"><img alt=\"Icon of a sofa, a pair of keys and a document.\" src=\"/-/insurance/media/flourishes/with-landlord/landlords-contents-insurance-360x140.svg?h=140&amp;w=360&amp;hash=2122EA3575354B12F106B11728742CB068EADCFC&amp;hash=2122EA3575354B12F106B11728742CB068EADCFC&amp;u=20220601193717\" style=\"height: 140px; width: 360px;\"  id=\"0E38373D720746688AC6CBEB33129790-A5A9FD1A5F77431A90462ED8CFBB88CD\"/></p>\n<h2 style=\"text-align: left;\"><span style=\"color: #178830;\">So, make sure your prized possessions are protected and your stuff is secure with renters insurance.</span></h2>\n<p style=\"text-align: left;\">\n</p>","isBackToTopLinkHidden":true,"backToTopLinkText":"Back to top","id":"d4e15119-6921-4907-b2b2-7addafe26bb6","isBullets":false,"theme":{"topCurve":null,"bottomCurve":null,"themeName":"light-bluebell","themeProperties":{"name":"light-bluebell","startColour":"#e4f7ff","endColour":"#fffcf4"},"themeBeforeProperties":null,"themeBefore":null,"themeAfterProperties":null,"themeAfter":null,"bottomCurveBefore":null,"topCurveAfter":null,"isFirstOnPage":false},"hasBackGround":true,"containerId":"Copy-{0E38373D-7207-4668-8AC6-CBEB33129790}","width":"mini","isIntro":false,"hasAltHeadingStyle":true}), document.getElementById("Copy-{0E38373D-7207-4668-8AC6-CBEB33129790}"))});</script><div id="react_0HNMF571FTOCS"><div data-reactroot=""><section class="module module--quicklinks   module--product module-noCurveTop module-noCurveBottom  module-curve-after-convex     "><div style="width:0;height:0" class="lazyload-placeholder"><div></div></div><div class="wrapper"><div class="container module--quicklinks__container"><div class="columns@md product-intro__main spaced"><div class="spaced"><div class="module--quicklinks__info"><div class="head   theme-text-core"><div class="head__main"><h2 class="title head__title">Are you interested in other home insurance products?</h2></div></div><div data-testid="intro"><div style="padding-top:38.88888888888889%" class="lazyload-placeholder"><div></div></div></div></div></div><div><div class="module--quicklinks__list"><div><p>LV= offers different types of home insurance. Here you can see where to find out more...</p>
<ul>
    <li><strong><a id="8972724398E342B4BEADCEEC2B688B66-4FB9323824974C40BEBC762700D5CD5B" href="/home-insurance">Home insurance</a></strong> -&nbsp;Choose from our three levels of home insurance... Essentials, Home or Home Plus.</li>
    <li><strong><a id="8972724398E342B4BEADCEEC2B688B66-4FB9323824974C40BEBC762700D5CD5B-1" href="/home-insurance/buildings-insurance">Buildings insurance</a></strong> -&nbsp;Flexible limits of cover are available to help rebuild your home.</li>
    <li><strong><a id="8972724398E342B4BEADCEEC2B688B66-4FB9323824974C40BEBC762700D5CD5B-2" href="/home-insurance/landlord-insurance">Landlord insurance</a></strong> -&nbsp;Accidental damage, vandalism and theft by your tenants covered as standard.</li>
</ul></div><ul class="links"></ul></div></div></div></div></div></section></div></div>
<script>hydrateOnLoad.push(function(){ReactDOM.hydrate(React.createElement(Components.Quicklinks, {"hasReducedTopPadding":false,"id":"quicklinksintro-b5734190-7834-4122-a891-90080d4f26cb","heading":"Are you interested in other home insurance products?","flourish":{"src":null,"html":null,"size":{"height":0,"width":0},"extension":null,"altText":null,"accessibleDescription":null},"theme":{"textColour":null,"subHeadingTextColour":null,"topCurve":null,"bottomCurve":null,"themeName":null,"themeProperties":null,"themeBeforeProperties":{"name":"light-bluebell","startColour":"#e4f7ff","endColour":"#fffcf4"},"themeBefore":"light-bluebell","themeAfterProperties":{"name":"dusty-mint","startColour":"#cbf6ee","endColour":"#eef7e8"},"themeAfter":"dusty-mint","bottomCurveBefore":null,"topCurveAfter":"convex","isFirstOnPage":false},"links":{"heading":"","text":"<p>LV= offers different types of home insurance. Here you can see where to find out more...</p>\n<ul>\n    <li><strong><a id=\"8972724398E342B4BEADCEEC2B688B66-4FB9323824974C40BEBC762700D5CD5B\" href=\"/home-insurance\">Home insurance</a></strong> -&nbsp;Choose from our three levels of home insurance... Essentials, Home or Home Plus.</li>\n    <li><strong><a id=\"8972724398E342B4BEADCEEC2B688B66-4FB9323824974C40BEBC762700D5CD5B-1\" href=\"/home-insurance/buildings-insurance\">Buildings insurance</a></strong> -&nbsp;Flexible limits of cover are available to help rebuild your home.</li>\n    <li><strong><a id=\"8972724398E342B4BEADCEEC2B688B66-4FB9323824974C40BEBC762700D5CD5B-2\" href=\"/home-insurance/landlord-insurance\">Landlord insurance</a></strong> -&nbsp;Accidental damage, vandalism and theft by your tenants covered as standard.</li>\n</ul>","label":"","inBox":false,"items":[]},"reevoo":null,"contact":null,"intro":{"ctas":[{"type":"","link":"","isEmpty":true}],"image":{"src":"/-/insurance/media/flourishes/with-house/mortgage-360x140.svg?h=140&w=360&u=20250430170332","html":"<img src=\"/-/insurance/media/flourishes/with-house/mortgage-360x140.svg?h=140&amp;iar=0&amp;w=360&amp;u=20250430170332&amp;hash=67FDFE6C62662BADC3BC79570F62784B\" alt=\"&quot;&quot;\" width=\"360\" height=\"140\" />","size":{"height":140,"width":360},"extension":"svg","altText":"\"\"","accessibleDescription":""},"label":"","headline":"","paragraph":"","isEmpty":false},"isThirds":false,"feefo":{"feefoScoreBadgeHtml":""}}), document.getElementById("react_0HNMF571FTOCS"))});</script>
<div id="react_0HNMF571FTOCT"><div data-reactroot=""><section class="module product-accordion theme-dusty-mint  module--product module-curve-top-convex module-curve-bottom-convex       "><div style="width:0;height:0" class="lazyload-placeholder"><div></div></div><div style="position:absolute;width:100%;top:0;bottom:auto;left:0;pointer-events:none"><svg version="1.1" x="0px" y="0px" viewBox="0 0 1439 35.6" preserveAspectRatio="xMinYMin" style="display:block;line-height:0;width:103%;z-index:3;top:0;bottom:auto;left:0;margin-bottom:-1px;margin-top:-1px;margin-left:-0.5%;height:auto" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" xml:space="preserve"><defs><linearGradient id="8e4310d1-0fb4-4736-8e9d-846c171d9a38-top-gradbg"><stop offset="0%" stop-color="#ffffff"></stop><stop offset="100%" stop-color="#ffffff"></stop></linearGradient><mask id="8e4310d1-0fb4-4736-8e9d-846c171d9a38-top-mask"><path d="M0,36S294,0,719.5,0,1439,36,1439,36V0H0Z" fill="#ffffff" style="transform:translateY(-0.3px)"></path></mask></defs><rect mask="url(#8e4310d1-0fb4-4736-8e9d-846c171d9a38-top-mask)" fill="url(#8e4310d1-0fb4-4736-8e9d-846c171d9a38-top-gradbg)" style="transform:translateY(-0.3px)" width="1440" height="35.6"></rect></svg></div><div class="wrapper"><div class="container product-accordion__container"><div class="product-accordion__inner"><div class="head align-center"><h3 class="title product-accordion__title">Renters insurance FAQs</h3></div><div class="product-accordion__main"><div class="accordion accordion--contact "><div class="accordion__item"><button type="button" aria-expanded="false" aria-controls="section1" class="accordion__head"><span class="accordion__head__label">Does my insurance cover me as a tenant if I break something that belongs to my landlord?</span><span class="accordion__icon"><span class="icon icon--plus"><span></span><span></span></span></span></button><div class="accordion__section" id="section1" aria-hidden="true" style="height:0"><div class="accordion__article"><span><p>No, we wouldn't cover you if you broke or damaged something that was the responsibility of your landlord, e.g. if you accidentally break a window. This is because your landlord should have insurance to protect the buildings and its fixtures, as they own the home.</p>
<p><a id="D49C38EAC16E416D81CEABB85C6178D6-A5CAADD516C345068F362D11573D21CC" href="/home-insurance/articles/buildings-insurance-explained">Read our article for more information regarding LV= buildings insurance</a></p></span></div></div></div><div class="accordion__item"><button type="button" aria-expanded="false" aria-controls="section2" class="accordion__head"><span class="accordion__head__label">What is tenants insurance?</span><span class="accordion__icon"><span class="icon icon--plus"><span></span><span></span></span></span></button><div class="accordion__section" id="section2" aria-hidden="true" style="height:0"><div class="accordion__article"><span>Tenants or renters insurance is similar to <a id="19A53A4ADBD741BFBF44AA2F0B629F8D-A5CAADD516C345068F362D11573D21CC" href="https://www.lv.com/home-insurance/contents-insurance">contents insurance</a>. It often includes a few extras, such as tenant&rsquo;s liability cover, which protects the things you've been made responsible for by your landlord, such as your kitchen.</span></div></div></div><div class="accordion__item"><button type="button" aria-expanded="false" aria-controls="section3" class="accordion__head"><span class="accordion__head__label">I live in rented accommodation, what contents cover do I need?</span><span class="accordion__icon"><span class="icon icon--plus"><span></span><span></span></span></span></button><div class="accordion__section" id="section3" aria-hidden="true" style="height:0"><div class="accordion__article"><span><p>You'll need <a id="626DE65B695847028C93D4A80751B095-A5CAADD516C345068F362D11573D21CC" href="https://www.lv.com/home-insurance/contents-insurance">contents insurance</a> for your own belongings, such as clothes, gadgets, furniture or televisions. You will also need it for your landlord's furniture but only if your rental agreement makes you responsible for them.</p>
<p>LV= contents insurance protects the items you love.&nbsp;To find out more <a id="626DE65B695847028C93D4A80751B095-A5CAADD516C345068F362D11573D21CC-1" href="https://www.lv.com/home-insurance/contents-insurance-explained">read our contents insurance explained guide.</a></p></span></div></div></div><div class="accordion__item"><button type="button" aria-expanded="false" aria-controls="section4" class="accordion__head"><span class="accordion__head__label">Are the contents in my garage/shed covered?</span><span class="accordion__icon"><span class="icon icon--plus"><span></span><span></span></span></span></button><div class="accordion__section" id="section4" aria-hidden="true" style="height:0"><div class="accordion__article"><span><p>Yes, these are covered automatically under contents insurance on our Home Insurance policy. Read our article to <a id="397FE33A0BA942A8984F36CE58CD87C7-A5CAADD516C345068F362D11573D21CC" href="/home-insurance/articles/garden-insurance-and-whats-covered">understand more about what's covered in your garden</a>.</p>
<p>If you can't find your LV= insurance documents:<br />
Just log in or register for an <a id="397FE33A0BA942A8984F36CE58CD87C7-A5CAADD516C345068F362D11573D21CC-1" href="/account/login">online account</a>.</p></span></div></div></div><div class="accordion__item"><button type="button" aria-expanded="false" aria-controls="section5" class="accordion__head"><span class="accordion__head__label">How do I make a claim on my home insurance?</span><span class="accordion__icon"><span class="icon icon--plus"><span></span><span></span></span></span></button><div class="accordion__section" id="section5" aria-hidden="true" style="height:0"><div class="accordion__article"><span><h3 style="color: #178830;"><strong>Before you decide to claim on your home insurance, you might have some questions...</strong></h3>
<p style="color: #3d3d3d;"><a id="4C31ACB6B58842B9BE0B39681C2F56C3-A5CAADD516C345068F362D11573D21CC" href="/home-insurance/existing-customers/claim">How to make a claim</a></p>
<p style="color: #3d3d3d;"><a id="4C31ACB6B58842B9BE0B39681C2F56C3-A5CAADD516C345068F362D11573D21CC-1" href="/home-insurance/existing-customers/claim/claim-considerations">Read our guide to what you can and can&rsquo;t claim for</a><span style="color: #131313;"></span></p>
<p><a id="4C31ACB6B58842B9BE0B39681C2F56C3-A5CAADD516C345068F362D11573D21CC-2" href="/home-insurance/existing-customers/claim/claims-process">How the claims process works</a></p>
<p><a id="4C31ACB6B58842B9BE0B39681C2F56C3-A5CAADD516C345068F362D11573D21CC-3" href="/home-insurance/existing-customers/claim/escape-of-water">Your guide to water leak claims</a>&nbsp;</p>
<h3 style="color: #178830;"><strong>Before you&nbsp;claim:</strong></h3>
<ul>
    <li>Have your policy number and any documents to hand</li>
    <li>Give us as much information about the incident as you can</li>
    <li>Report theft to the police first and ask them for a crime reference number (you'll need this when you call us to claim)&nbsp;</li>
</ul>
<p>&nbsp;</p>
<h3 style="color: #178830;"><strong>To make a claim:</strong></h3>
<p>We have different ways to get in touch based on what&rsquo;s wrong, so choose from the following&hellip;</p>
<p>&nbsp;</p>
<h4 style="color: #178830;">Make a home claim</h4>
<p>If it&rsquo;s not urgent our&nbsp;<a id="4C31ACB6B58842B9BE0B39681C2F56C3-A5CAADD516C345068F362D11573D21CC-4" href="https://www.lv.com/home-insurance/existing-customers/claim">online claims form</a>&nbsp;is the quickest way to submit your claim. We&rsquo;ll usually get back to you within two working days but if there&rsquo;s been severe weather and we&rsquo;re particularly busy, it might take us a little longer. If your claim is urgent, please give us a call instead.</p>
<p><strong><a id="4C31ACB6B58842B9BE0B39681C2F56C3-A5CAADD516C345068F362D11573D21CC-5" href="tel:0330 678 5000">0330 678 5000</a></strong></p>
<p><strong><strong>From abroad</strong>:&nbsp;<a id="4C31ACB6B58842B9BE0B39681C2F56C3-A5CAADD516C345068F362D11573D21CC-6" href="tel:+44 1202 296762">+44 1202 296762</a></strong></p>
<p><strong>Telephone lines open:<br />
Mon to Fri&nbsp;</strong>8am - 6pm&nbsp;<strong><br />
Sat&nbsp;</strong>8am - 4pm<strong><br />
</strong>Calls may be recorded. For Text Phone, first dial 18001.</p>
<p>&nbsp;</p>
<h4 style="color: #178830;">Home Emergency</h4>
<p>If it&rsquo;s an emergency (for example a broken boiler, plumbing issues or loss of electrical power) <strong>and you have Home Emergency cover included in your home insurance</strong>, you can use our&nbsp;<a id="4C31ACB6B58842B9BE0B39681C2F56C3-A5CAADD516C345068F362D11573D21CC-7" href="https://lvemergencyclaim.co.uk/">Home Emergency form</a>&nbsp;or call our 24-hour helpline below.</p>
<p>If you don&rsquo;t have this cover but need emergency assistance, you can call our 24-hour helpline and we&rsquo;ll put you in touch with qualified tradespeople as quickly as possible.</p>
<p><img alt="24hr helpline telephone icon" src="/-/insurance/media/icons/generic-site-wide/callus24hr-40x40.svg?u=20190614123308&amp;h=40&amp;w=40&amp;hash=9E5C34A60BFDD757BF17378B093AA5C48D4942C1" style="height: 40px; width: 40px;"  id="4C31ACB6B58842B9BE0B39681C2F56C3-A5CAADD516C345068F362D11573D21CC-9"/>&nbsp;<strong><a id="4C31ACB6B58842B9BE0B39681C2F56C3-A5CAADD516C345068F362D11573D21CC-8" href="tel:0330 678 5246">0330 679 5246</a></strong></p>
<p><strong>24 hours</strong>&nbsp;a day, 365 days a year<br />
Calls may be recorded. For Text Phone, first dial 18001.</p></span></div></div></div></div></div></div></div></div><div style="position:absolute;width:100%;top:auto;bottom:0;left:0;pointer-events:none"><svg version="1.1" x="0px" y="0px" viewBox="0 0 1439 35.6" preserveAspectRatio="xMinYMax" style="display:block;line-height:0;width:103%;z-index:3;top:auto;bottom:0;left:0;margin-bottom:-1px;margin-top:-1px;margin-left:-0.5%;height:auto" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" xml:space="preserve"><defs><linearGradient id="8e4310d1-0fb4-4736-8e9d-846c171d9a38-bottom-gradbg"><stop offset="0%" stop-color="#FCF9F2"></stop><stop offset="100%" stop-color="#FCF9F2"></stop></linearGradient><mask id="8e4310d1-0fb4-4736-8e9d-846c171d9a38-bottom-mask"><path d="M1440,0c-1.3,0.1-2.7,0.3-4,0.4c-209.1,22.3-454.1,35.6-716,35.6h720V0z" fill="#ffffff"></path><path d="M720,35.6C456.4,35.6,210,22.6,0,0v35.6H720z" fill="#ffffff"></path></mask></defs><rect mask="url(#8e4310d1-0fb4-4736-8e9d-846c171d9a38-bottom-mask)" fill="url(#8e4310d1-0fb4-4736-8e9d-846c171d9a38-bottom-gradbg)" width="1440" height="35.6"></rect></svg></div></section></div></div>
<script>hydrateOnLoad.push(function(){ReactDOM.hydrate(React.createElement(Components.AccordionModule, {"id":"8e4310d1-0fb4-4736-8e9d-846c171d9a38","theme":{"textColour":null,"subHeadingTextColour":null,"topCurve":{"type":"convex"},"bottomCurve":{"type":"convex"},"themeName":"dusty-mint","themeProperties":{"name":"dusty-mint","startColour":"#cbf6ee","endColour":"#eef7e8"},"themeBeforeProperties":null,"themeBefore":null,"themeAfterProperties":{"name":"warm-grey","startColour":"#FCF9F2","endColour":""},"themeAfter":"warm-grey","bottomCurveBefore":null,"topCurveAfter":null,"isFirstOnPage":false},"items":[{"heading":"Does my insurance cover me as a tenant if I break something that belongs to my landlord?","children":"<p>No, we wouldn't cover you if you broke or damaged something that was the responsibility of your landlord, e.g. if you accidentally break a window. This is because your landlord should have insurance to protect the buildings and its fixtures, as they own the home.</p>\n<p><a id=\"D49C38EAC16E416D81CEABB85C6178D6-A5CAADD516C345068F362D11573D21CC\" href=\"/home-insurance/articles/buildings-insurance-explained\">Read our article for more information regarding LV= buildings insurance</a></p>","open":false,"anchorId":"Does-my-insurance-cover-me-as-a-tenant-if-I-break-something-that-belongs-to-my-landlord?"},{"heading":"What is tenants insurance?","children":"Tenants or renters insurance is similar to <a id=\"19A53A4ADBD741BFBF44AA2F0B629F8D-A5CAADD516C345068F362D11573D21CC\" href=\"https://www.lv.com/home-insurance/contents-insurance\">contents insurance</a>. It often includes a few extras, such as tenant&rsquo;s liability cover, which protects the things you've been made responsible for by your landlord, such as your kitchen.","open":false,"anchorId":"What-is-tenants-insurance?"},{"heading":"I live in rented accommodation, what contents cover do I need?","children":"<p>You'll need <a id=\"626DE65B695847028C93D4A80751B095-A5CAADD516C345068F362D11573D21CC\" href=\"https://www.lv.com/home-insurance/contents-insurance\">contents insurance</a> for your own belongings, such as clothes, gadgets, furniture or televisions. You will also need it for your landlord's furniture but only if your rental agreement makes you responsible for them.</p>\n<p>LV= contents insurance protects the items you love.&nbsp;To find out more <a id=\"626DE65B695847028C93D4A80751B095-A5CAADD516C345068F362D11573D21CC-1\" href=\"https://www.lv.com/home-insurance/contents-insurance-explained\">read our contents insurance explained guide.</a></p>","open":false,"anchorId":"I-live-in-rented-accommodation,-what-contents-cover-do-I-need?"},{"heading":"Are the contents in my garage/shed covered?","children":"<p>Yes, these are covered automatically under contents insurance on our Home Insurance policy. Read our article to <a id=\"397FE33A0BA942A8984F36CE58CD87C7-A5CAADD516C345068F362D11573D21CC\" href=\"/home-insurance/articles/garden-insurance-and-whats-covered\">understand more about what's covered in your garden</a>.</p>\n<p>If you can't find your LV= insurance documents:<br />\nJust log in or register for an <a id=\"397FE33A0BA942A8984F36CE58CD87C7-A5CAADD516C345068F362D11573D21CC-1\" href=\"/account/login\">online account</a>.</p>","open":false,"anchorId":"Are-the-contents-in-my-garage/shed-covered?"},{"heading":"How do I make a claim on my home insurance?","children":"<h3 style=\"color: #178830;\"><strong>Before you decide to claim on your home insurance, you might have some questions...</strong></h3>\n<p style=\"color: #3d3d3d;\"><a id=\"4C31ACB6B58842B9BE0B39681C2F56C3-A5CAADD516C345068F362D11573D21CC\" href=\"/home-insurance/existing-customers/claim\">How to make a claim</a></p>\n<p style=\"color: #3d3d3d;\"><a id=\"4C31ACB6B58842B9BE0B39681C2F56C3-A5CAADD516C345068F362D11573D21CC-1\" href=\"/home-insurance/existing-customers/claim/claim-considerations\">Read our guide to what you can and can&rsquo;t claim for</a><span style=\"color: #131313;\"></span></p>\n<p><a id=\"4C31ACB6B58842B9BE0B39681C2F56C3-A5CAADD516C345068F362D11573D21CC-2\" href=\"/home-insurance/existing-customers/claim/claims-process\">How the claims process works</a></p>\n<p><a id=\"4C31ACB6B58842B9BE0B39681C2F56C3-A5CAADD516C345068F362D11573D21CC-3\" href=\"/home-insurance/existing-customers/claim/escape-of-water\">Your guide to water leak claims</a>&nbsp;</p>\n<h3 style=\"color: #178830;\"><strong>Before you&nbsp;claim:</strong></h3>\n<ul>\n    <li>Have your policy number and any documents to hand</li>\n    <li>Give us as much information about the incident as you can</li>\n    <li>Report theft to the police first and ask them for a crime reference number (you'll need this when you call us to claim)&nbsp;</li>\n</ul>\n<p>&nbsp;</p>\n<h3 style=\"color: #178830;\"><strong>To make a claim:</strong></h3>\n<p>We have different ways to get in touch based on what&rsquo;s wrong, so choose from the following&hellip;</p>\n<p>&nbsp;</p>\n<h4 style=\"color: #178830;\">Make a home claim</h4>\n<p>If it&rsquo;s not urgent our&nbsp;<a id=\"4C31ACB6B58842B9BE0B39681C2F56C3-A5CAADD516C345068F362D11573D21CC-4\" href=\"https://www.lv.com/home-insurance/existing-customers/claim\">online claims form</a>&nbsp;is the quickest way to submit your claim. We&rsquo;ll usually get back to you within two working days but if there&rsquo;s been severe weather and we&rsquo;re particularly busy, it might take us a little longer. If your claim is urgent, please give us a call instead.</p>\n<p><strong><a id=\"4C31ACB6B58842B9BE0B39681C2F56C3-A5CAADD516C345068F362D11573D21CC-5\" href=\"tel:0330 678 5000\">0330 678 5000</a></strong></p>\n<p><strong><strong>From abroad</strong>:&nbsp;<a id=\"4C31ACB6B58842B9BE0B39681C2F56C3-A5CAADD516C345068F362D11573D21CC-6\" href=\"tel:+44 1202 296762\">+44 1202 296762</a></strong></p>\n<p><strong>Telephone lines open:<br />\nMon to Fri&nbsp;</strong>8am - 6pm&nbsp;<strong><br />\nSat&nbsp;</strong>8am - 4pm<strong><br />\n</strong>Calls may be recorded. For Text Phone, first dial 18001.</p>\n<p>&nbsp;</p>\n<h4 style=\"color: #178830;\">Home Emergency</h4>\n<p>If it&rsquo;s an emergency (for example a broken boiler, plumbing issues or loss of electrical power) <strong>and you have Home Emergency cover included in your home insurance</strong>, you can use our&nbsp;<a id=\"4C31ACB6B58842B9BE0B39681C2F56C3-A5CAADD516C345068F362D11573D21CC-7\" href=\"https://lvemergencyclaim.co.uk/\">Home Emergency form</a>&nbsp;or call our 24-hour helpline below.</p>\n<p>If you don&rsquo;t have this cover but need emergency assistance, you can call our 24-hour helpline and we&rsquo;ll put you in touch with qualified tradespeople as quickly as possible.</p>\n<p><img alt=\"24hr helpline telephone icon\" src=\"/-/insurance/media/icons/generic-site-wide/callus24hr-40x40.svg?u=20190614123308&amp;h=40&amp;w=40&amp;hash=9E5C34A60BFDD757BF17378B093AA5C48D4942C1\" style=\"height: 40px; width: 40px;\"  id=\"4C31ACB6B58842B9BE0B39681C2F56C3-A5CAADD516C345068F362D11573D21CC-9\"/>&nbsp;<strong><a id=\"4C31ACB6B58842B9BE0B39681C2F56C3-A5CAADD516C345068F362D11573D21CC-8\" href=\"tel:0330 678 5246\">0330 679 5246</a></strong></p>\n<p><strong>24 hours</strong>&nbsp;a day, 365 days a year<br />\nCalls may be recorded. For Text Phone, first dial 18001.</p>","open":false,"anchorId":"How-do-I-make-a-claim-on-my-home-insurance?"}],"heading":"Renters insurance FAQs","modifier":"contact","modalGroup":null}), document.getElementById("react_0HNMF571FTOCT"))});</script><div id="react_0HNMF571FTOCU"><div data-reactroot=""><section class="module awards theme-warm-grey  module--product module-noCurveTop module-noCurveBottom module-curve-before-convex module-curve-after-convex   awards--no-quote  "><div style="width:0;height:0" class="lazyload-placeholder"><div></div></div><div class="wrapper"><div class="container awards__container"><div class=""><div class="head   theme-text-core"><div style="width:0;height:0" class="lazyload-placeholder"><div></div></div><div class="head__main"><h2 class="label">Add our home insurance to your prized possessions</h2><p class="title head__title">Our awards and recognition</p></div></div></div><div class=""><div class="awards__content"><ul><li><div class="awards__copy"><strong>Given the prestigious <a id="5B87637CDD794EFA8E3DC0C5618F2A07-53CA10FB93DB46729394F6969AE1301C" href="https://www.lv.com/insurance/about-us/awards/defaqto">Defaqto 5 Star Rating</a>&nbsp;</strong>for our Home and Home Plus insurance</div><div class="awards__logo"><a href="https://www.lv.com/insurance/about-us/awards/defaqto" aria-label="Defaqto"><div style="width:0;height:0" class="lazyload-placeholder"><div></div></div></a></div></li><li><div class="awards__copy"><p><a id="F5C1344981E047969C94CD9549CDD657-53CA10FB93DB46729394F6969AE1301C" href="/gi-about-us-pages/about-us/awards/feefo">LV= Home insurance rated <strong>4.7 out of 5</strong></a> based on 440 customer reviews independently verified by Feefo<br />
<em>Correct as of 26 May 2026.</em></p></div><div class="awards__logo"><a href="https://www.feefo.com/en-GB/reviews/lv-general-insurance/products/home-insurance?displayFeedbackType=PRODUCT&amp;timeFrame=YEAR&amp;sku=HINSTY"><div style="padding-top:22.66294227188082%" class="lazyload-placeholder"><div></div></div></a></div></li></ul></div></div></div></div></section></div></div>
<script>hydrateOnLoad.push(function(){ReactDOM.hydrate(React.createElement(Components.Awards, {"headline":"Our awards and recognition","label":"Add our home insurance to your prized possessions","icon":{"src":"/-/insurance/media/lv/products/icon-award.svg?h=140&w=360&u=20251203115155","html":"<img src=\"/-/insurance/media/lv/products/icon-award.svg?iar=0&amp;u=20251203115155&amp;hash=EB543ED9F9715C72352653DB1560DDAE\" alt=\"&quot;&quot;\" />","size":{"height":0,"width":0},"extension":"svg","altText":"\"\"","accessibleDescription":""},"items":[{"copy":"<strong>Given the prestigious <a id=\"5B87637CDD794EFA8E3DC0C5618F2A07-53CA10FB93DB46729394F6969AE1301C\" href=\"https://www.lv.com/insurance/about-us/awards/defaqto\">Defaqto 5 Star Rating</a>&nbsp;</strong>for our Home and Home Plus insurance","image":{"src":"/-/insurance/media/gi/awards/defaqto-2026/jb2182026lvdefaqtohome2026245x155pxv2.svg?h=140&w=360&u=20260216163506","html":"<img src=\"/-/insurance/media/gi/awards/defaqto-2026/jb2182026lvdefaqtohome2026245x155pxv2.svg?iar=0&amp;u=20260216163506&amp;hash=2ABFE5D5BDA2F09CF63CB39893390E4A\" alt=\"\" />","size":{"height":0,"width":0},"extension":"svg","altText":"","accessibleDescription":""},"link":{"id":"5B87637CDD794EFA8E3DC0C5618F2A07-4470C49A186A4BA19232F37E4C3CC69Fhttps://www.lv.com/insurance/about-us/awards/defaqto","rel":"","href":"https://www.lv.com/insurance/about-us/awards/defaqto","label":"Defaqto","html":"<a id=\"5B87637CDD794EFA8E3DC0C5618F2A07-4470C49A186A4BA19232F37E4C3CC69Fhttps://www.lv.com/insurance/about-us/awards/defaqto\"  href=\"https://www.lv.com/insurance/about-us/awards/defaqto\">Defaqto</a>","target":"","alt":""}},{"copy":"<p><a id=\"F5C1344981E047969C94CD9549CDD657-53CA10FB93DB46729394F6969AE1301C\" href=\"/gi-about-us-pages/about-us/awards/feefo\">LV= Home insurance rated <strong>4.7 out of 5</strong></a> based on 440 customer reviews independently verified by Feefo<br />\n<em>Correct as of 26 May 2026.</em></p>","image":{"src":"/-/insurance/media/gi/awards/feefo/feefo-logo.png?h=1217&w=5370&u=20251203115157","html":"<img src=\"/-/insurance/media/gi/awards/feefo/feefo-logo.png?h=1217&amp;iar=0&amp;w=5370&amp;u=20251203115157&amp;hash=FDBB572F167D8F3B3123E4612F6B68EB\" alt=\"&quot;&quot;\" width=\"5370\" height=\"1217\" />","size":{"height":1217,"width":5370},"extension":"png","altText":"\"\"","accessibleDescription":""},"link":{"id":"F5C1344981E047969C94CD9549CDD657-4470C49A186A4BA19232F37E4C3CC69Fhttps://www.feefo.com/en-GB/reviews/lv-general-insurance/products/home-insurance?displayFeedbackType=PRODUCT&timeFrame=YEAR&sku=HINSTY","rel":"noopener","href":"https://www.feefo.com/en-GB/reviews/lv-general-insurance/products/home-insurance?displayFeedbackType=PRODUCT&timeFrame=YEAR&sku=HINSTY","label":"","html":"<a id=\"F5C1344981E047969C94CD9549CDD657-4470C49A186A4BA19232F37E4C3CC69Fhttps://www.feefo.com/en-GB/reviews/lv-general-insurance/products/home-insurance?displayFeedbackType=PRODUCT&timeFrame=YEAR&sku=HINSTY\"  href=\"https://www.feefo.com/en-GB/reviews/lv-general-insurance/products/home-insurance?displayFeedbackType=PRODUCT&timeFrame=YEAR&sku=HINSTY\" target=\"_blank\" rel=\"noopener\"></a>","target":"_blank","alt":""}}],"quote":{"author":"","authorLink":{"id":"0FF478DFA7284E0385945B3213973C97-18158189CD6E4D018301626F369DA518","rel":"","href":"","label":"","html":"","target":"","alt":""},"copy":"","link":{"id":"0FF478DFA7284E0385945B3213973C97-76557F94703848DAB624E43C11C0D15E","rel":"","href":"","label":"","html":"","target":"","alt":""},"role":"","source":{"src":null,"html":null,"size":{"height":0,"width":0},"extension":null,"altText":null,"accessibleDescription":null},"avatar":{"src":null,"html":null,"size":{"height":0,"width":0},"extension":null,"altText":null,"accessibleDescription":null},"innerTheme":"dusty-mint"},"theme":{"textColour":null,"subHeadingTextColour":null,"topCurve":null,"bottomCurve":null,"themeName":"warm-grey","themeProperties":{"name":"warm-grey","startColour":"#FCF9F2","endColour":""},"themeBeforeProperties":{"name":"dusty-mint","startColour":"#cbf6ee","endColour":"#eef7e8"},"themeBefore":"dusty-mint","themeAfterProperties":null,"themeAfter":null,"bottomCurveBefore":"convex","topCurveAfter":"convex","isFirstOnPage":false},"editButton":"","id":"c73edf85-c96d-4e74-8b7c-b4d0b9514fee"}), document.getElementById("react_0HNMF571FTOCU"))});</script>
<div id="react_0HNMF571FTOCV"><div data-reactroot=""><section class="module product-accordion   module--product module-curve-top-convex module-noCurveBottom  module-curve-after-convex    theme--text-green theme--subHeadingText-green"><div style="width:0;height:0" class="lazyload-placeholder"><div></div></div><div style="position:absolute;width:100%;top:0;bottom:auto;left:0;pointer-events:none"><svg version="1.1" x="0px" y="0px" viewBox="0 0 1439 35.6" preserveAspectRatio="xMinYMin" style="display:block;line-height:0;width:103%;z-index:3;top:0;bottom:auto;left:0;margin-bottom:-1px;margin-top:-1px;margin-left:-0.5%;height:auto" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" xml:space="preserve"><defs><linearGradient id="cc8d1e0e-c2ae-45c1-9f43-32983b098221-top-gradbg"><stop offset="0%" stop-color="#FCF9F2"></stop><stop offset="100%" stop-color="#FCF9F2"></stop></linearGradient><mask id="cc8d1e0e-c2ae-45c1-9f43-32983b098221-top-mask"><path d="M0,36S294,0,719.5,0,1439,36,1439,36V0H0Z" fill="#ffffff" style="transform:translateY(-0.3px)"></path></mask></defs><rect mask="url(#cc8d1e0e-c2ae-45c1-9f43-32983b098221-top-mask)" fill="url(#cc8d1e0e-c2ae-45c1-9f43-32983b098221-top-gradbg)" style="transform:translateY(-0.3px)" width="1440" height="35.6"></rect></svg></div><div class="wrapper"><div class="container product-accordion__container"><div class="product-accordion__inner"><div class="head align-center"><h3 class="title product-accordion__title">More about LV= renters insurance</h3></div><div class="product-accordion__main"><div class="accordion accordion--contact "><div class="accordion__item"><button type="button" aria-expanded="false" aria-controls="section1" class="accordion__head"><span class="accordion__head__label">What&#39;s not covered?</span><span class="accordion__icon"><span class="icon icon--plus"><span></span><span></span></span></span></button><div class="accordion__section" id="section1" aria-hidden="true" style="height:0"><div class="accordion__article"><span><ul>
    <li>Anything that is your Landlord&rsquo;s responsibility</li>
    <li>Gradual wear and tear</li>
    <li>Breakdown of home appliances</li>
</ul></span></div></div></div><div class="accordion__item"><button type="button" aria-expanded="false" aria-controls="section2" class="accordion__head"><span class="accordion__head__label">Policy documents</span><span class="accordion__icon"><span class="icon icon--plus"><span></span><span></span></span></span></button><div class="accordion__section" id="section2" aria-hidden="true" style="height:0"><div class="accordion__article"><span><h2><span style="color: #178830;">Our policy documents</span></h2>
<span style="font-size: 18px; color: #178830;"><span style="color: #178830;">You can get these and other documents from us in braille, large print or audio by&nbsp;</span><a id="870C8E92C6ED49FBAEEBE551F1A3EF63-A5CAADD516C345068F362D11573D21CC" href="https://www.lv.com/insurance/accessibility#email" target="_blank" title="Send Email">sending us an email</a><span style="color: #178830;">.</span></span><br />
<div>&nbsp;</div>
<ul>
    <li><a id="870C8E92C6ED49FBAEEBE551F1A3EF63-A5CAADD516C345068F362D11573D21CC-1" href="/-/insurance/media/gi/home-insurance/pdfs/terms-and-conditions/35897-2023-home-terms-and-conditions.pdf?u=20230703131053" target="_blank" title="PDF">Our terms and conditions (PDF, 203KB)</a><a href="/-/insurance/media/gi/home-insurance/pdfs/product-information-document/2024/38925-2024-home-insurance-ipid.pdf?u=20240827133232">
    </a></li>
    <li><a id="870C8E92C6ED49FBAEEBE551F1A3EF63-A5CAADD516C345068F362D11573D21CC-2" href="/-/insurance/media/gi/home-insurance/pdfs/product-information-document/2024/38925-2024-home-insurance-ipid.pdf?u=20240827133232"><strong>Home Insurance</strong> product information document (PDF, 138KB)</a></li>
    <li><a id="870C8E92C6ED49FBAEEBE551F1A3EF63-A5CAADD516C345068F362D11573D21CC-3" href="/-/insurance/media/gi/home-insurance/pdfs/product-information-document/2024/38925-2024-home-insurance-ipid.pdf?u=20240827133232"></a><a id="870C8E92C6ED49FBAEEBE551F1A3EF63-A5CAADD516C345068F362D11573D21CC-4" href="/-/insurance/media/gi/home-insurance/pdfs/product-information-document/2024/38927-2024-home-plus-insurance-ipid.pdf?u=20240827133232"><strong>Home Plus insurance</strong> product information document (PDF, 137KB)</a></li>
    <li><a id="870C8E92C6ED49FBAEEBE551F1A3EF63-A5CAADD516C345068F362D11573D21CC-5" href="/-/insurance/media/gi/home-insurance/pdfs/product-information-document/2024/38926-2024-home-essentials-ipid.pdf?u=20240827133232"><strong>Home Essentials</strong>&nbsp;product information document (PDF, 137KB)</a></li>
    <li><a id="870C8E92C6ED49FBAEEBE551F1A3EF63-A5CAADD516C345068F362D11573D21CC-6" href="/-/insurance/media/gi/home-insurance/pdfs/legal-expenses/2021-orchard/35930-2023-home-legal-expenses.pdf?u=20230615085219" target="_blank" title="PDF">Home Legal expenses document (PDF, 115KB)</a></li>
    <li><a id="870C8E92C6ED49FBAEEBE551F1A3EF63-A5CAADD516C345068F362D11573D21CC-7" href="/-/insurance/media/gi/home-insurance/pdfs/home-emergency/35931-2023-standard-home-emergency.pdf?u=20230609130800" target="_blank" title="PDF">Home Emergency document (PDF, 104KB)</a></li>
    <li><a id="870C8E92C6ED49FBAEEBE551F1A3EF63-A5CAADD516C345068F362D11573D21CC-8" href="/-/insurance/media/gi/home-insurance/pdfs/cover-and-limits/38916-2024-essentials-home-home-plus.pdf?u=20240827132501">Home Insurance cover and limits document (PDF 166KB)</a></li>
    <li><a id="870C8E92C6ED49FBAEEBE551F1A3EF63-A5CAADD516C345068F362D11573D21CC-9" href="https://www.lv.com/-/insurance/media/gi/home-insurance/pdfs/cover-and-limits/0034894-2022-your-cover-and-limits-essentials-home-home-plus-web"></a><a id="870C8E92C6ED49FBAEEBE551F1A3EF63-A5CAADD516C345068F362D11573D21CC-10" href="https://www.lv.com/insurance/data-protection">How we use your personal information</a></li>
</ul></span></div></div></div></div></div></div></div></div></section></div></div>
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href=\"/-/insurance/media/gi/home-insurance/pdfs/product-information-document/2024/38925-2024-home-insurance-ipid.pdf?u=20240827133232\"><strong>Home Insurance</strong> product information document (PDF, 138KB)</a></li>\n    <li><a id=\"870C8E92C6ED49FBAEEBE551F1A3EF63-A5CAADD516C345068F362D11573D21CC-3\" href=\"/-/insurance/media/gi/home-insurance/pdfs/product-information-document/2024/38925-2024-home-insurance-ipid.pdf?u=20240827133232\"></a><a id=\"870C8E92C6ED49FBAEEBE551F1A3EF63-A5CAADD516C345068F362D11573D21CC-4\" href=\"/-/insurance/media/gi/home-insurance/pdfs/product-information-document/2024/38927-2024-home-plus-insurance-ipid.pdf?u=20240827133232\"><strong>Home Plus insurance</strong> product information document (PDF, 137KB)</a></li>\n    <li><a id=\"870C8E92C6ED49FBAEEBE551F1A3EF63-A5CAADD516C345068F362D11573D21CC-5\" href=\"/-/insurance/media/gi/home-insurance/pdfs/product-information-document/2024/38926-2024-home-essentials-ipid.pdf?u=20240827133232\"><strong>Home Essentials</strong>&nbsp;product information document (PDF, 137KB)</a></li>\n    <li><a id=\"870C8E92C6ED49FBAEEBE551F1A3EF63-A5CAADD516C345068F362D11573D21CC-6\" href=\"/-/insurance/media/gi/home-insurance/pdfs/legal-expenses/2021-orchard/35930-2023-home-legal-expenses.pdf?u=20230615085219\" target=\"_blank\" title=\"PDF\">Home Legal expenses document (PDF, 115KB)</a></li>\n    <li><a id=\"870C8E92C6ED49FBAEEBE551F1A3EF63-A5CAADD516C345068F362D11573D21CC-7\" href=\"/-/insurance/media/gi/home-insurance/pdfs/home-emergency/35931-2023-standard-home-emergency.pdf?u=20230609130800\" target=\"_blank\" title=\"PDF\">Home Emergency document (PDF, 104KB)</a></li>\n    <li><a id=\"870C8E92C6ED49FBAEEBE551F1A3EF63-A5CAADD516C345068F362D11573D21CC-8\" href=\"/-/insurance/media/gi/home-insurance/pdfs/cover-and-limits/38916-2024-essentials-home-home-plus.pdf?u=20240827132501\">Home Insurance cover and limits document (PDF 166KB)</a></li>\n    <li><a 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