We're sorry to hear you need to make a claim
Whether you're making a claim for yourself, or on the policyholders behalf, we can help
Before making a claim, try to gather the below information if it's available.
We will keep you informed throughout the claim process and pay claims as quickly as possible.
Please note, this claims process only applies to policies issued through our Exeter office or through Permanent Insurance Company Limited.
We will record and/or monitor calls for training and audit purposes.
Calling from abroad? +44 1392 366 685.
TextDirect first dial 18001.
We will record and/or monitor calls for training and audit purposes.
Calling from abroad? +44 1392 366 685.
TextDirect first dial 18001.
Here are some common questions about claims