We're sorry to hear you need to make a claim
Whether you're making a claim for yourself, or on the policyholders behalf, we can help
Before making a claim, try to gather the below information if it's available.
We will keep you informed throughout the claim process and pay claims as quickly as possible.
Please note, this claims process only applies to policies issued through our Exeter office or through Permanent Insurance Company Limited.
You can make a claim by phone, email or by writing to us
Here are some common questions about claims