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<div><section class="module product-features theme-warm-grey module--product module-noCurveTop module-noCurveBottom      theme--text-green "><div class="wrapper"><div class="container product-features__container"><div class="columns@md product-features__main"><div><div class="head  theme-text-undefined moduleheader"><div class="head__main"><h2 class="label">My LV=</h2><p class="title h2">View and manage your policy online</p><p class="lead">It couldn’t be easier</p></div></div><div class="imagerenderd editableimage"><span class="image product-features__image hide@sm"><img fetchPriority="auto" loading="lazy" decoding="async"  src="/-/life/media/flourishes/generic/fund-prices-360x140.svg?iar=0&amp;hash=955E5EBBA01DCC7F173BDD95C1BE6D61" alt="" /></span></div></div><div><div class="editablediv product-features__body bulleted"><p>Whether it&rsquo;s Pensions, Life insurance, ISAs or Bonds, My LV= is the place to view and manage your account online.</p>
<p>Find out more using these quick links:</p>
<ul class="bulleted">
    <li><span><a href="#mylv" title="How do I register section">How do I register for My LV=</a></span></li>
    <li><a href="#faqs-anchor" title="Products FAQ">Which products can I view on My LV=</a></li>
    <li><a href="#faqs-anchor" title="FAQs section">Other FAQs</a></li>
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<div class="anchor" data-offset-desktop="0" data-offset-mobile="0" id="mylv"></div><div><section class="module bodyCopy theme-default  module-noCurveTop module-noCurveBottom     bodyCopy--product  "><div class="wrapper"><div class="container bodyCopy__container"><div class="editablediv"><style>
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<p class="title h2" style="text-align: center;">Not registered yet?</p>
<p style="margin-bottom: 24px; text-align: center;"> <span>Our two-step verification registration process provides an easy and secure way to help you access and manage your policies online 24/7.</span></p>
<div class="benefits-container">
<div class="options-grid">
<!-- Card 1 -->
<div class="option-card">
<div class="option-title">1. What you'll need</div>
<div class="items-container">
<img src="/-/life/media/flourishes/with-money/cover-calculator-money-160x140-1.svg" style="height:px; width:px;" _languageinserted="true" alt="Icon of a calculator next to a stack of coins" />
<p style="text-align:center;"><span>Your policy number, a valid personal email address and a valid UK mobile number. <br />
That&rsquo;s it.</span> </p>
</div>
</div>
<!-- Card 2 -->
<div class="option-card">
<div class="option-title">2. Set up 2 step verification</div>
<div class="items-container">
<img src="/-/life/media/flourishes/with-money/make-claim-hand-160x120.svg" style="height:px; width:px;" _languageinserted="true" alt="Icon of a hand holding a policy document" /><span style="text-align: center;">Once we have your details we&rsquo;ll send you a text with your login number.</span></div>
</div>
<!-- Card 3 -->
<div class="option-card">
<div class="option-title">3. Confirm your email address and login&nbsp;&nbsp;</div>
<div class="items-container">
<img src="/-/life/media/flourishes/with-money/house-protect-family-160x120.svg" style="height:px; width:px;" _languageinserted="true" alt="Icon of a family stood outside a house" />
<p style="text-align:center;"><span>To keep your account secure, we'll ask you to confirm your email address. Once that's done, you can log in and manage your account online whenever it suits you.</span></p>
</div>
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<a rel="noopener noreferrer" id="584B3942671D49F897C444B19C3DCD7D-EA43FAA688EB43C281B29BB867B90375https://my.lv.com/" href="https://sso.lv.com/lvfsbtocad.onmicrosoft.com/oauth2/v2.0/authorize?p=B2C_1A_SIGNUP&amp;client_id=c35bd082-83dc-4c89-9648-5a7c6f6edf6f&amp;nonce=defaultNonce&amp;redirect_uri=https%3A%2F%2Fmy.lv.com%2Fbasedashboard&amp;scope=openid&amp;response_type=id_token&amp;prompt=login" target="_blank" style="text-decoration:none !important; border-bottom:none !important;" title="Register for My LV=">Register for My LV=</a>
</span></p></div></div></div></section></div><div class="anchor" data-offset-desktop="0" data-offset-mobile="0" id="faqs-anchor"></div><div id="" data-propsId="ea93ded6130342809005223ee7ce7a55" class="react-component" data-name="AccordionModule"><div id="react_0HNOF6952HQKT"><div><section class="module product-accordion theme-warm-grey module--product module-noCurveTop module-noCurveBottom       "><div class="wrapper"><div class="container product-accordion__container"><div class="product-accordion__main"><div class="product-accordion__heading-wrapper"><h2 class="product-accordion__heading h2">My LV= FAQs</h2><div class="product-accordion__intro lead">Your questions answered</div></div><div class="accordion  "><div class="accordion__item"><div class="accordion__head"><span class="accordion__head__label">Which product do I need to login or register for My LV=?</span><span class="accordion__icon"><span class="icon icon--plus"><span></span><span></span></span></span></div><div hidden="" class="accordion__section"><div class="editablediv accordion__article"><p><span>Registering for online access is only available for the following products:</span></p>
<ul style="margin-left: 20px;" class="bulleted">
    <li>LV= Life Insurance (Personal)</li>
    <li>LV= Income Protection (Personal)</li>
    <li>LV= Critical Illness (Personal)</li>
    <li>LV= Life &amp; Critical Illness (Personal)</li>
    <li>LV= Flexible Transitions Account</li>
    <li>LV= ISA</li>
    <li>LV= Flexible Guarantee Bond</li>
    <li>LV= Smoothed Managed Bond</li>
    <li>LV= ISA Portfolio</li>
    <li>LV= Junior ISA Portfolio</li>
    <li>LV= Pension Portfolio</li>
    <li>LV= Junior Pension Portfolio</li>
    <li>LV= General Investment Account</li>
</ul></div></div></div><div class="accordion__item"><div class="accordion__head"><span class="accordion__head__label">It’s the first time registering for My LV= Account – how do I do this?</span><span class="accordion__icon"><span class="icon icon--plus"><span></span><span></span></span></span></div><div hidden="" class="accordion__section"><div class="editablediv accordion__article"><span>You can register for My LV= by using our simple the online process two-step verification route which will take no more than 15 mins. All you will need to do is provide some personal information that we will use to match against our systems and verify we hold the correct email address and mobile for you. If these details are not correct you will need to contact us to update our systems and you will then be able to complete the registration journey as normal &ndash; this can take up to 48 hours.</span></div></div></div><div class="accordion__item"><div class="accordion__head"><span class="accordion__head__label">What is 2 factor authentication?</span><span class="accordion__icon"><span class="icon icon--plus"><span></span><span></span></span></span></div><div hidden="" class="accordion__section"><div class="editablediv accordion__article"><p><span style="font-family: livvic, 'sans serif'; font-size: 18px;">2 factor authentication (2FA) is the addition of a second layer of security verification on top of the standard username and password security.</span></p>
<p><span style="font-family: livvic, 'sans serif'; font-size: 18px;">One of the most common ways of providing this additional security, is via your mobile phone. This extra security measure requires you to verify your identity using a randomised code we'll send you each time you attempt to log in.</span></p>
<p><span style="font-family: livvic, 'sans serif'; font-size: 18px;">We take your security and access to data very seriously and have built in 2FA to protect access to your information. By sending you a randomised code each time you attempt to log in, we can check that it's really you trying to access your data.</span></p>
<p><span style="font-family: livvic, 'sans serif'; font-size: 18px;">This helps us know that it&rsquo;s really you.&nbsp;<br />
</span></p>
<div>&nbsp;</div></div></div></div><div class="accordion__item"><div class="accordion__head"><span class="accordion__head__label">I don’t have a mobile phone number, can I still register?</span><span class="accordion__icon"><span class="icon icon--plus"><span></span><span></span></span></span></div><div hidden="" class="accordion__section"><div class="editablediv accordion__article"><span>Unfortunately no, in order to register for the new My LV= account you will need to own a mobile telephone that is owned by you and registered in the UK.</span></div></div></div><div class="accordion__item"><div class="accordion__head"><span class="accordion__head__label">I no longer live in the UK, can I still register?</span><span class="accordion__icon"><span class="icon icon--plus"><span></span><span></span></span></span></div><div hidden="" class="accordion__section"><div class="editablediv accordion__article"><span>To register for the new My LV= account you will be required to reside in the UK with the UK address that we hold on our systems.</span></div></div></div><div class="accordion__item"><div class="accordion__head"><span class="accordion__head__label">What is a SIPP Bank Account?</span><span class="accordion__icon"><span class="icon icon--plus"><span></span><span></span></span></span></div><div hidden="" class="accordion__section"><div class="editablediv accordion__article"><p>As part of your pension with LV= we&rsquo;ll set up a SIPP Bank Account for your plan. This will be used to:</p>
<ul style="margin-left: 20px;">
    <li>receive any contributions,</li>
    <li>pay any fees and charges,</li>
    <li>pay your income, if you use your plan for drawdown pension,</li>
    <li>allow cash investments within the plan.</li>
</ul></div></div></div><div class="accordion__item"><div class="accordion__head"><span class="accordion__head__label">I’m trying to register and it says I already have a registered account, what should I do?</span><span class="accordion__icon"><span class="icon icon--plus"><span></span><span></span></span></span></div><div hidden="" class="accordion__section"><div class="editablediv accordion__article"><p>Please go to our sign in page and sign in using the email address and password. If you are unsure of your password, you can follow the &ldquo;forgot your password&rdquo; journey.</p></div></div></div></div></div></div></div></section></div></div></div>
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All you will need to do is provide some personal information that we will use to match against our systems and verify we hold the correct email address and mobile for you. If these details are not correct you will need to contact us to update our systems and you will then be able to complete the registration journey as normal \u0026ndash; this can take up to 48 hours.\u003c/span\u003e","open":false},{"heading":"What is 2 factor authentication?","children":"\u003cp\u003e\u003cspan style=\u0022font-family: livvic, \u0027sans serif\u0027; font-size: 18px;\u0022\u003e2 factor authentication (2FA) is the addition of a second layer of security verification on top of the standard username and password security.\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\u0022font-family: livvic, \u0027sans serif\u0027; font-size: 18px;\u0022\u003eOne of the most common ways of providing this additional security, is via your mobile phone. 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If you are unsure of your password, you can follow the \u0026ldquo;forgot your password\u0026rdquo; journey.\u003c/p\u003e","open":false}]}});</script><div><section class="module start-quote theme-warm-grey module--product module-noCurveTop module-noCurveBottom      theme--text-green "><div class="wrapper"><div class="container start-quote__container"><div class="start-quote__content"></div><div class="start-quote__buttons"><span class="cta cta--primary cta--icon"><span class="icon icon--rightarrow"><svg focusable="false" width="16" height="9" viewBox="0 0 16 9" style="transform: rotate(-90deg);"><path d="M8,8.4 15.4,1.5 14.5,0.4 8,5.3 1.5,0.4 0.6,1.5" fill="#fff"></path></svg></span><a id="584B3942671D49F897C444B19C3DCD7D-EA43FAA688EB43C281B29BB867B90375https://my.lv.com/" href="https://my.lv.com/" target="_blank">Log in or register for My LV=</a></span></div></div></div></section></div>

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