PENSIONS & RETIREMENT EXISTING CUSTOMERS

Nice to see you again, how can we help?

Already have a policy with us? The links below will get you to the right place. 

Your peace of mind is our top priority. This is why we're regularly updating our statement on coronavirus and your pensions & investments with us.

Whilst the value of your pension or investment may be affected by the current market uncertainty, it’s important to bear in mind that, spur-of-the-moment choices also carry risks. Even in these uncertain times taking the longer-term view into account remains a sensible perspective to take. 

If you do want to get in touch with us before your next annual review, please do use the contact options on this page. These are challenging times which affect us as well, but we will do our best to get back to you as quickly as possible.  

For general queries, please contact:

For TextDirect first dial 18001. 

Lines are open:
 9am - 5pm Monday to Friday.

We will record and/or monitor calls for training and audit purposes.

Get in touch about your policy

Need to make a change to your policy or request a copy of your documents?

Lines open: 8.30am to 6pm Monday to Friday

TextDirect: First dial 18001

We will record and / or monitor calls for training and audit purposes.

Write to us at:
LV= Pease House
Tilehouse Street 
Hitchin
Herts

For TextDirect first dial 18001. 

Lines are open:
 9am - 5pm Monday to Friday.

Calls will be recorded and may be monitored for training and audit purposes.

Contact us on:

Lines open: 9.00am - 5.00pm Monday to Friday

Or email us at: [email protected]

We may record and/or monitor calls for training and audit purposes.

For existing customer enquiries contact us on:

Lines open: 9.00am - 5.00pm Monday to Friday

Or email [email protected]

Contact us on:

Lines open: 9.00am - 5.00pm Monday to Friday

Or email us at [email protected]

We may record and/or monitor calls for training and audit purposes.

Contact us on:

Lines open: 8.30am - 6.30pm Monday to Friday

Or email us at [email protected]

We may record and/or monitor calls for training and audit purposes.

Contact us on:

Lines open: 8.30am - 5.30pm Monday to Friday

Or email [email protected]

We may record and/or monitor calls for training and audit purposes.

Prefer to put pen to paper? 

LV= Life
County Gates
Bournemouth
Dorset
BH1 2NF

TextDirect first dial 18001. 

Lines open: 8.30am - 6.30pm Monday to Friday

We will record and/or monitor calls for training and audit purposes.

Write to us: LV= Life, County Gates, Bournemouth, Dorset, BH1 2NF

Alternatively, you can email us at [email protected]

TextDirect first dial 18001. 

Lines open: 8.30am to 5.30pm Monday to Friday

We will record and/or monitor calls for training and audit purposes.

Write to us: LV= Life, County Gates, Bournemouth, Dorset, BH1 2NF

Alternatively, you can email us at [email protected]

TextDirect first dial 18001. 

Lines open: 9.00am to 5.00pm Monday to Friday

We will record and/or monitor calls for training and audit purposes.

Write to us: LV= Life, County Gates, Bournemouth, Dorset, BH1 2NF

Alternatively, you can email us at [email protected]

TextDirect first dial 18001. 

Lines open: 9.00am to 5.00pm Monday to Friday

We will record and/or monitor calls for training and audit purposes.

Write to us: LV= Life, County Gates, Bournemouth, Dorset, BH1 2NF

Alternatively, you can email us at [email protected]

TextDirect first dial 18001. 

Lines open: 9.00am to 5.00pm Monday to Friday

We will record and/or monitor calls for training and audit purposes.

Write to us: LV= Life, County Gates, Bournemouth, Dorset, BH1 2NF

Alternatively, you can email us at [email protected]

Pension Investment Update - December 2019

LV= M&G Property Portfolio (s2) fund has currently suspended trading. This means that we're unable to invest money in or withdraw money from this fund.

If you are currently invested in this fund, we’ll send a letter with more information. If you don’t get this, or if you have any questions please call us on 0800 032 2990 9am - 5pm Monday-Friday. Please note your call will be recorded and may be monitored for training and audit purposes.