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Our approach to corporate responsibility
Our goal is to increase the value of our business for our members, and as a mutual we believe that we are best placed to do this by operating in a responsible and ethical manner. This means putting our customers and members at the heart of our business, looking after our people, investing in our communities and caring about our impact on the environment.
To help us focus on those areas where we believe we can make most impact, we’ve structured our approach to corporate responsibility around four key areas.
Over £1.1m
in community and member support
7% reduction in waste across the business
68% increase in volunteering hours
Over £300k
fundraised by our people for good causes
95% of our people say we are a socially responsible company
Prevented
£61m
in potential fraudulent claims
Source: LV= Annual report for the year ended 31 December 2016.
LV=, County Gates, Bournemouth, BH1 2NF, UK
