Corporate responsibility

Sharing the love with those around us

People are at the heart of everything we do.

We care about our employees, communities and the environment around us and we want to make sure we have an impact.

To help us focus on the areas in which we can make the most impact, we've structured our approach to corporate responsibility around four key areas.

Learn more about our four key areas

Investing in our communities

Our role in society goes beyond supplying services and products to our customers. We strive to make a positive impact in the communities that we serve – the places where our people and customers live and work.

Safeguarding our environment

As a UK insurer, our environmental impacts are small in comparison to many other businesses. However, we are committed to managing the impacts of our day to day business.

Responsible business practice

The way we deliver our business is of equal importance to the products and services we offer.

We’ve fostered a culture based on openness, honesty, integrity and fairness, which empowers our people to go beyond what is required to meet legal and regulatory obligations.

Our people and culture

We are committed to creating a culture which respects and values individual differences, a place where everybody feels comfortable being themselves and where their views are recognised and respected in a truly inclusive business. You can read more about diversity and inclusion and our gender pay gap report.