We take the security of your personal and financial details very seriously.
Protecting your data with encryption
You'll see when you're in a secure part of our site, as the web address starts with https (the 's' stands for secure).
Some browsers also show a picture of a padlock in the address bar or near the bottom corner of your screen. If you double-click the padlock, you'll see the security certificate for that website.
Top-Bottom: Chrome, Firefox, Internet Explorer, Safari
Do you know about phishing emails?
How to protect yourself if you do receive a phishing email
Top tips on spotting a spoof email
Fighting financial crime
What to do if you suspect a phishing email from us
If you don't have an LV= policy, you can report your concerns to [email protected]. If you think you may have been a victim of fraud or cyber crime, you should report this to Action Fraud at https://www.actionfraud.police.uk/ or by calling 0300 123 2040.
If your concern relates to an SMS message you have received you should forward this to 7726.
Don't just ignore it. Even if it turns out you haven't been a victim of fraud we're here to help.