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Investments Existing customers

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Simply click the chat icon at the bottom right of your screen.

Are you an existing investment customer?

What would you like help with?

  • Flexible Guarantee Bond
  • LV= Smoothed Bond
  • Heritage policies Policies taken out before 2008
  • RNPFN
  • LV= ISA
  • LV= General Investment Account
  • LV= ISA Portfolio
  • LV= Pension Portfolio
  • LV= Junior ISA Portfolio
  • I'm a financial adviser
  • Trace a pre-1998 policy
  • Product not listed?
  • Looking for fund information?
  • Contact us
  • Forms and documents Withdrawal and surrender forms, fund switching forms and more
  • Contact us
  • Forms and documents Withdrawal and surrender forms, fund switching forms and more
  • Contact us about your heritage policy
  • See the documents and forms available
  • Contact us about your RNPFN policy
  • Contact us about your LV= ISA
  • Forms and documents Withdrawal and surrender forms, fund switching forms and more

LV= General Investment Account

  • My LV=
  • Contact us
  • Forms and documents

LV= ISA Portfolio

  • My LV=
  • Contact us
  • Forms and documents

LV= Pension Portfolio

  • My LV=
  • Contact us
  • Forms and documents

LV= Junior ISA Portfolio

  • My LV=
  • Contact us
  • Forms and documents
If you're a financial adviser, you can give us a call on:

0800 032 2990

TextDirect first dial 18001.

Lines are open: 9am - 5pm Monday - Friday

We will record and/or monitor calls for training and audit purposes.

Speak to one of our lovely people to find out more.

0800 023 4139

TextDirect first dial 18001.

Lines are open: 9am - 5pm Monday - Friday

We will record and/or monitor calls for training and audit purposes.

See the latest fund prices

Life policies

  • Contact us about your life policy

Pensions

  • Contact us about your pension

Annuities

  • Contact us about your annuity

Flexible Guarantee Bond/All-In-1 Investment Bond

  • Contact us

ISAs

  • Contact us about your ISA

Life

  • Contact us about your life policy

Pensions

  • Contact us about your RNPFN pension

Annuity

  • Contact us about your annuity

ISA

  • Contact us about your ISA

0800 681 6292

TextDirect first dial 18001. 

Lines open: 9am - 5pm Monday to Friday 

We will record and/or monitor calls for training and audit purposes.

Alternatively, you can email us at [email protected]

You can download and complete these as and when required. Please send your completed form to:

LV= Heritage Team
PO Box 342
Wymondham
NR18 8HS

Alternatively you can scan and email your completed form to [email protected]

Our response time is normally 3-5 working days on receipt of the form.

0800 681 6292

TextDirect first dial 18001. 

Lines open: 9am - 5pm Monday to Friday 

We will record and/or monitor calls for training and audit purposes.

Alternatively, you can email us at [email protected]

You can download and complete these as and when required. Please send your completed form to:

LV= Heritage Team
PO Box 342
Wymondham
NR18 8HS

Alternatively you can scan and email your completed form to [email protected]

Our response time is normally 3-5 working days on receipt of the form.

0800 681 6292

TextDirect first dial 18001.

Lines open: 9am - 5pm Monday to Friday

We will record and/or monitor calls for training and audit purposes.

Write to us: LV= Heritage Team, PO Box 342, Wymondham, NR18 8HS

Alternatively, you can email us at [email protected]

My LV=

Login or register to My LV= to see your LV= General Investment Account valuation and to manage your policy.

0800 032 9357

TextDirect first dial 18001. 

Lines open: 9am - 5pm Monday to Friday 

We will record and/or monitor calls for training and audit purposes.

Platform documents

Please find all relevant documents for your LV= Platform products on the LV= Platform Services - Useful documents page.

My LV=

Login or register to My LV= to see your LV= ISA Portfolio valuation and to manage your policy.

0800 032 9357

TextDirect first dial 18001. 

Lines open: 9am - 5pm Monday to Friday 

We will record and/or monitor calls for training and audit purposes.

Platform documents

Please find all relevant documents for your LV= Platform products on the LV= Platform Services - Useful documents page.

My LV=

Login or register to My LV= to see your LV= Pension Portfolio valuation and to manage your policy.

0800 032 9357

TextDirect first dial 18001. 

Lines open: 9am - 5pm Monday to Friday 

We will record and/or monitor calls for training and audit purposes.

Platform documents

Please find all relevant documents for your LV= Platform products on the LV= Platform Services - Useful documents page.

My LV=

Login or register to My LV= to see your LV= Junior ISA Portfolio valuation and to manage your policy.

0800 032 9357

TextDirect first dial 18001. 

Lines open: 9am - 5pm Monday to Friday 

We will record and/or monitor calls for training and audit purposes.

Platform documents

Please find all relevant documents for your LV= Platform products on the LV= Platform Services - Useful documents page.

0800 681 6294

TextDirect first dial 18001. 

Lines open: 9am - 5pm Monday to Friday

We will record and/or monitor calls for training and audit purposes.

Write to us: LV= Heritage Team, PO Box 342, Wymondham, NR18 8HS

Alternatively, you can email us at [email protected]

0800 681 6294

TextDirect first dial 18001. 

Lines open: 8.30am to 5.30pm Monday to Friday

We will record and/or monitor calls for training and audit purposes.

Write to us: LV= Heritage Team, PO Box 342, Wymondham, NR18 8HS

Alternatively, you can email us at [email protected]

0800 681 6294

TextDirect first dial 18001. 

Lines open: 9am to 5pm Monday to Friday

We will record and/or monitor calls for training and audit purposes.

Write to us: LV= Heritage Team, PO Box 342, Wymondham, NR18 8HS

Alternatively, you can email us at [email protected]

0800 681 6294

TextDirect first dial 18001. 

Lines open: 8.30am to 6.30pm Monday to Friday

We will record and/or monitor calls for training and audit purposes.

Write to us: LV= Heritage Team, PO Box 342, Wymondham, NR18 8HS

Alternatively, you can email us at [email protected]

0800 681 6293

TextDirect first dial 18001. 

Lines open: 9am to 5pm Monday to Friday

We will record and/or monitor calls for training and audit purposes.

Write to us: LV= Heritage Team, PO Box 342, Wymondham, NR18 8HS

Alternatively, you can email us at [email protected]

0800 776 677

TextDirect first dial 18001.

Lines open: 9am - 5pm Monday to Friday

We may record and/or monitor calls for training and audit purposes.

Write to us: LV= Heritage Team, PO Box 342, Wymondham, NR18 8HS

Alternatively, you can email us at [email protected]

0800 776 677

TextDirect first dial 18001. 

Lines open: 9am to 5pm Monday to Friday

We will record and/or monitor calls for training and audit purposes.

Write to us: LV= Heritage Team, PO Box 342, Wymondham, NR18 8HS

Alternatively, you can email us at [email protected]

0800 776 677

TextDirect first dial 18001. 

Lines open: 9am to 5pm Monday to Friday.

We will record and/or monitor calls for training and audit purposes.

Write to us: LV= Heritage Team, PO Box 342, Wymondham, NR18 8HS

Alternatively, you can email us at [email protected]

0800 681 6293
TextDirect18001 0800 681 6293

TextDirect first dial 18001.

Lines open: 9am to 5pm Monday to Friday

We may record and/or monitor calls for training and audit purposes.

Write to us: LV= Heritage Team, PO Box 342, Wymondham, NR18 8HS

Alternatively, you can email us at [email protected]