We aim to transfer money into your account within two days of receiving the final piece of paperwork required. From start to finish, a Life Insurance
claim usually takes two weeks in total.
We won't pay on some plans or may reduce the amount we pay if the person insured has not fully answered the questions we ask about their health or lifestyle. If the application was completed truthfully and accurately then there won't be any problems. If you'd like a copy of your application form then please ask us.
More on Life Insurance claims