We look at the most common tactics fraudsters use to get your bank details.
Vishing: a true story
A number of elderly people in the north east of Scotland were scammed out of £1.2m in May, with callers persuading them to to transfer money over the phone. According to the report, the callers pretended to be from a bank and told the victims their money was in imminent danger.
The Detective Inspector on the case said 'the criminal at the other end of the phone had no regard for their victim or the devastation their actions would cause'.
According to police 'in the majority of these cases, since the money had been transferred abroad, the chances of getting the money back is fairly slim'. Banks will never call you to move money to a foreign account and if this happens you should hang up and call the police immediately.
Vishing scammers can go to great length. They use a number of techniques to get information from you. These are some of the methods to look out for:
Independent Regulator and Competition Authority for the UK communications industry.
Report a complaint or issue relating to phone calls.
2. The Information Commissioner's Office (ICO):
An independent authority set up to uphold information rights in the public interest.
Report a complaint or issue relating to nuisance calls.
An independent organisation which works on behalf of the consumer to make individuals as powerful as the organisations they deal with.
Which? Provides a list of the Top 10 most reported numbers and assists with issuing a complaint on your behalf, subject to approval.
4. Telephone Preference Service (TPS):
Provides a free service allowing UK consumers to opt out of receiving telemarketing calls.
You can register both your landline and mobile telephone number to avoid nuisance calls. It's a free service which enables you to join the official register to opt out of unsolicited sales and marketing calls.
To find out more about how LV= protects its customers visit our vishing information page.
This article contains links to other sites, and we're not responsible for the contents of any of these websites.