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Reconnect with us

Give us a call so we can find out whether you, or a loved one, could have an old policy with us – and if we owe you any money. 

  • Simply call 0800 023 4139 between 9am and 5pm Monday to Friday. Calls will be recorded and may be monitored for training and audit purposes.
  • The more information you can give us the easier it will be and the quicker we can come back to you. But don’t worry, we realise that you might not have all the information so just prepare as much as you can.
  • Find out how we use your personal information

Find out how we use your personal information and what rights you have by reading How LV= use your personal information. This includes who we are, how long we hold your information, what we do with it and who we share it with. Please let us know if you'd like us to send you a copy or have any questions.