SUSTAINABILITY AT LV=
Our sustainability strategy
Safeguarding our Environment, Sustainable Mutual and Trusted and Thoughtful Provider
We’re focused on building an inclusive, sustainable, forward-looking business for the benefit of our current and future generations of members
Our sustainability strategy focuses on three core pillars that we believe are essential foundations in helping our members and customers for many generations to come. Each of the three pillars include a commitment, goal and key initiatives we’ve got planned to help us deliver on those commitments.
- Safeguarding our Environment
- Sustainable Mutual
- Trusted and Thoughtful Provider
Our 2025 Sustainability Report aims to share with our members, customers, advisers and other stakeholders our approach and what we’re doing at LV= to tackle environmental, social and governance (ESG) issues.
Sustainability strategy
Each of our three strategic pillars include a commitment, goal and key initiatives
Our operations are carbon negative
We calculated our operational carbon emissions and offset 110% of our total emissions, which has supported worthwhile projects.
Voted for by our colleagues in 2025, we supported the following projects:
- Reforestation of degraded forest reserve areas (Ghana, West Africa).
- Reforestation of degraded lands (Sierra Leone).
- Guanaré Forest plantations on degraded grasslands (Uruguay).
- Afforestation of degraded grasslands (Vichada, Columbia).
- Qianbei afforestation project (China).
- Zhangye improved grassland management project (China).
We continue to identify and implement environmental initiatives to further lower our carbon footprint and reduce the reliance on offsetting.
We’re a Level 3 Disability Confident Leader
This demonstrates that we meet the UK government’s highest standards for inclusive employers.
Driven by the success of achieving level 2 status in 2024 and in collaboration with our colleague-led Diversability network, we continued to further improve our policies, procedures and behaviours.
Our aim is to be inclusive to everyone and we’re committed to supporting all colleagues to give their best.
“I’m delighted that we’ve reached another important milestone in our journey. The purpose of the network is to help us all understand seen and unseen disabilities, how we effectively support our colleagues and be clear on the positive impacts we are making across the business. This accolade demonstrates our commitment to being an inclusive employer and supporting everyone to give their best, benefiting our members, customers, advisers and each other.” – Anita Fernqvist, Chief Transformation and Technology Officer
We’re a signatory of the Business in the Community Race at Work Charter
This means we've made a collective commitment to improve ethnic equality.
Our diversity, equity and inclusion strategy aims to create an inclusive culture where all colleagues feel welcomed, respected, supported and valued.
In collaboration with our Respect network, we’ve joined over 1,000 employers in signing up to the Race at Work Charter – an initiative designed for businesses to collectively commit to improving equal opportunities for Black, Asian, Mixed Race and ethnically diverse employees in the UK.
Signing the Charter means taking practical steps to ensure LV= is representative of British society today and breaks down barriers in recruitment and progression in the workplace.
The charter asks us to:
- Appoint an Executive Sponsor for race.
- Capture data and publicise progress.
- Ensure zero tolerance of harassment and bullying.
- Make equality in the workplace the responsibility of all leaders and managers.
- Take action that supports ethnic minority career progression.
- Support race inclusion allies in the workplace.
- Include Black, Asian, Mixed Race and other ethnically diverse-led enterprise owners in supply chains.
Previous sustainability report
Take a look back at our 2024 Sustainability Report
