Our Board

Meet the Board

Learn more about our Board and their experience

Our board

Our Board members take care of running things here at LV=

They make sure your voice gets heard, whether you're a member or a customer.

Our Board members have years of management, investment, administrative and financial services experience which make them all very well suited to managing our business.
Every Board member has an appraisal each year to see how they and the group as a whole have been doing. The chair carries out the directors' appraisals; the Senior Independent Director carries out the chair's appraisal.
Under our Rules, all directors have to stand for re-appointment at least once every three years. The chair also stands for re-appointment every year.
Simon Moore

Date appointment announced: 17 June 2022

Experience: Simon has over 30 years’ experience in financial services. He began his career specialising in risk analysis at Lloyds Banking Group. He went on to join the global insurance team at Chase Manhattan Bank and was later appointed regional director for the corporate banking business at Barclays Bank (South-West of England and Wales). Simon also spent three years as the Confederation of British Industry (CBI) international director and member of its management board. Formally, Simon was a governor at the University of the West of England and a non-executive board member of the Government Office of the South West.

External appointments: Non-Executive Chairman of Cambridge & Counties Bank, PCF Group and RCI Bank UK. Trustee of the Wallscourt Foundation and Lay Member of the Audit and Risk Committee of the Recruitment and Employers Confederation.

Committee membership: Member of the Remuneration and Nomination Committee.

Mark Hartigan
Chief Executive

Date of appointment: 1 January 2020 (CEO), 15 June 2020 (Board director)

Experience: Mark was part of the senior leadership team at Zurich Insurance Group between 2009 and 2019, most recently as head of operations for Zurich EMEA. Before this, he was chief administrative officer of Zurich’s general insurance business and chief executive officer of both EMEA and Asia Pacific for Zurich Global Life. Mark has also been chair of a number of life company boards in the UK and overseas. Prior to working at Zurich, Mark was deputy chief executive officer of Nexus Group, the largest insurance broker in the Middle East. He began his career in the British Army and holds a master’s degree from Kings College, University of London.

External appointments: None

Committee membership: Member of the Investment Committee, director of various LV= group subsidiaries.

Please contact [email protected] for further details of the role and responsibilities of the Chief Executive.

Natalie Ceeney, CBE
Senior Independent Director

Date of appointment: 1 March 2022

Natalie is an experienced Chief Executive and Non-Executive Director with strong financial services and regulatory experience. During her career, Natalie was the Managing Director and Founder of Iceni Associates LLP, Chief Executive Officer of Her Majesty’s Courts and Tribunals Service, and Head of Customer Standards at HSBC Bank Plc. She was Chief Executive Officer and Chief Ombudsman of the Financial Ombudsman Service between 2010 and 2013 and has held Non-Executive roles on the Boards of Innovate Finance Ltd and Countrywide plc.

External appointments: Non-Executive Director of FCE Bank plc, Anglian Water Group Ltd and OpenReach. Vice Chair of Sport England and member of Cash Action Group - Finance UK.

Committee membership: Chair of the Remuneration and Nomination Committee and member of the Risk and Audit Committees.

Seamus Creedon
Non-Executive Director

Date of appointment: 16 January 2020 (interim chair 1 March - 17 June 2022)

Experience: Seamus is a qualified actuary with more than 40 years’ experience in the financial services industry in both Ireland and the UK. He was the first chief executive officer of Lifetime, Bank of Ireland’s life assurance company and later became a partner with KPMG in London. He is a leader for the European actuarial profession, with a particular focus on Solvency II.

External appointments: Non-executive director of Renaissancere Syndicate Management, Baillie Gifford Investment Management (Europe), RGA International Re, Renaissance Reinsurance of Europe and Gatcombe Court and Highgrove Court Management.

Committee membership: None

Colin Ledlie
Non-Executive Director

Date of appointment: 1 August 2017

Experience: Colin is an experienced actuary and risk professional with over 30 years’ experience in the insurance industry. He has previously held a number of senior executive roles at Standard Life, including as chief actuary and chief risk officer and until recently was a non-executive director at ReAssure.

External appointments: Non-Executive Director of BUPA Insurance and Non-Executive Director of National Records of Scotland.

Committee membership: Chair of the Audit Committee, and member of the Investment, Risk and With-Profits Committees.

Susan McInnes
Non-Executive Director

Date of appointment: 1 April 2020

Experience: Susan has worked in the life and pensions sector for over 30 years. She was at the Phoenix Group for over twelve years where she was customer director of the life companies and chief risk officer for the Phoenix Group, before being appointed chief executive officer of Standard Life Assurance in September 2018. Susan is passionate about making a difference for the end customer. She believes that having the customers’ best interest at heart helps create a sustainable business where people want to work.

External appointments: Non‐Executive Director of Rowanmoor and Chair of the Customer Outcomes Committee.

Committee membership: Chair of the Risk Committee and member of the Remuneration and Nomination Committee and the Investment Committee.

Suzy Neubert
Non-Executive Director

Date of appointment: 1 March 2022

Experience: Suzy has deep financial services experience as both Executive and Non-Executive Director. Her Executive roles have included Managing Director of Equities at Merrill Lynch followed by 14 years at J O Hambro Capital Management where she held various roles including Global Head of Sales and Marketing. Suzy is also a qualified Barrister.

External appointments: Senior Independent Director of Witan Investment Trust. Non-Executive Director of Jupiter Fund Management plc and ISIO the pensions & actuarial firm.

Committee membership: Chair of the Investment Committee and member of the Remuneration and Nomination Committee and the Audit Committee.