Complaints

We'll work with you to set things straight

Need to make a complaint?

Just select the email address from the list below, send us an email and we'll take it from there

When emailing please don’t send us confidential or financial information like credit card details
Find out how we use your personal information
To make a complaint, fill in the form below and we'll be in touch as soon as possible
Email about a general insurance product.

Tell us about your complaint

Title

First name *

Surname *

Date of birth *

Your address *Line 1

Line 2

Line 3

Line 4

Your post code *

Your email address *

Your telephone number *

Phone type

Your policy number (if you have one)

You can find your policy number on your policy documents

How would you like us to contact you? *

What is your complaint about? *

What went wrong? *

How can we resolve this? *

Find out how we use your personal information and what rights you have. This includes who we are, how long we hold your information, what we do with it and who we share it with. Please let us know if you'd like us to send you a copy or have any questions.