Car insurance covid-19 support

If you're struggling financially right now, we're here to help

We know how tough it is at the moment, so we want to help you where we can

We’re making £30 million available to our car and motorbike insurance customers through our Green Heart Support to help those who are struggling financially as a result of coronavirus (COVID-19).

This money is being made available due to the savings that we expect to make as a result of reduced claims during the lockdown.  

If you’ve been furloughed, are self-employed and unable to work, or were made unemployed due to coronavirus (COVID-19) and are struggling financially, we’re here for you.  

If you’d like to request some support, please give us a call on 0800 085 5608

This support is available to existing LV= car or motorcycle customers who:                                               
  • Have been furloughed due to coronavirus (COVID-19), including anyone in their household
  • Are self-employed and unable to work or trade due to coronavirus (COVID-19), including anyone in their household
  • Have been made unemployed due to coronavirus (COVID-19) after 1 March 2020, including anyone in their household

If none of the above applies to you, there may be other ways we can help. Since the beginning of the lockdown, we’ve been helping all our customers to reduce their premiums by temporarily changing their cover, for example reducing mileage or switching to fire and theft if they don’t intend to use their car at this time. If you’d like to find out what we can do for you, please call us on 0800 085 5608

Lines open: 
Monday to Friday 9 – 6,  Saturday 9 – 5 and Sunday 10 – 4. Calls will be recorded. For Text Phone, first dial 18001.


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