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How do I make a windscreen claim?

Cracked your windscreen? Don't worry, making a claim couldn't be easier

Making a windscreen or glass claim?

Contact our recommended windscreen provider directly if you only need to claim for windscreen or glass damage on your car. You don't need to contact us at all.

For information regarding windscreen repairs during COVID-19 please visit our safety guide.


  • Our recommended windscreen provider is available 24 hours a day, 365 days a year
  • You will pay an excess if you need to repair or replace your windscreen or glass
  • Our recommended windscreen provider will tell you how much your excess is and can take payment securely over the phone


If you need to make a windscreen or glass claim, you can either book direct with our recommended windscreen provider online or call 0800 169 9499. 

This article contains links to other sites, and we're not responsible for the contents of any of these websites.

All of our content is approved by our in-house advisory board. 

Windscreen hints and tips

LV='s guide to looking after your windscreen and glass to prevent damage.

Book an appointment online or call our recommended windscreen provider on 0800 169 9499

Book an appointment