Travel insurance

Useful information for a stress-free holiday 

Things you should know before you travel 

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Information about the European Health Insurance Card (EHIC) and Travel Aware initiative

Travel Aware

Advice from the Foreign and Commonwealth Office is available to help you prepare for travelling abroad. Spending some time reviewing and planning your trip by looking at the information on the Travel Aware page can help you stay safe and healthy while you're away.

Your European Health Insurance Card (EHIC) and how to apply
An EHIC is a card that entitles you to free or reduced medical costs at state hospitals in European Economic Area countries and Switzerland. It will cover you for treatment that's needed to allow you to continue your stay until your planned return. Apply for an EHIC card.

Hiring a car abroad
If your driving licence was issued in England, Scotland or Wales, DVLA regulation requires drivers to get a 'check code' before hiring a car abroad. 


These links to other sites will also give you useful information that can help you with your travel plans

Tips for travelling with a medical condition
Helpful hints around travel and holiday bookings for those with pre-existing medical conditions.

Home Office Identity and Passport Service
Responsible for issuing UK passports and for administering the civil registration process in England and Wales.

The National Travel Health Network and Centre (NaTHNaC)
Health information for health professionals and travellers. Find information about health risks in your destination country, general health and safety advice and reports of disease outbreaks.

Travel health information for people travelling abroad from the UK.

Our 24 hour emergency medical assistance line is available 365 days of the year and is provided by CEGA Group Services Limited. Call this line if you think you need to cut your trip short, before going to a hospital or you need medical treatment that may cost more than £500. Outside UK +441243 621 537, within UK 01243 621 537 (For Text Phone please dial 18001 first). Calls will be recorded.

We're not responsible for the content on other websites.

policy documents

Grab a cuppa and take a read of our policy documents

You can get these and other documents from us in Braille, large print or audio by contacting us 

Need to make a change to an existing LV= travel insurance policy? Just give us a call 

0800 316 12258am - 8pm Monday to Friday 9am - 5pm Saturday and bank holidays 10am - 4pm Sunday. For Text Phone first dial 18001, calls will be recorded.