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LV= today

The latest news from LV=

On Thursday 27 June our AGM will take place at 10.30am at the Hilton Hotel in Bournemouth and online

Visit our dedicated AGM page where you’ll find documents and information about the AGM and details of how you can vote and attend the Meeting, if you’re eligible to do so.

 

LV= benefits from strong, mutual foundations

We want our members and colleagues to be proud to be part of a business that has, since 1843, helped individuals and families to look to the future with confidence. This is why we are still here today.

Latest member news

23 April 2024

A key milestone for members in 2024

Read a message to members from our CEO, David Hynam.

Dear LV= members

Today we celebrate the news that we have migrated to BlackRock as our new primary asset manager, this is a key milestone marking the beginning of our exciting journey. We have many shared values with BlackRock, alongside a clear commitment to help people live financially confident lives.

BlackRock is the largest asset manager in the world with unparalleled investment capabilities. We will combine BlackRock’s industry-leading technology and innovative approach to investing with our active asset allocation strategy and unique smoothing mechanism. 

This will help us serve a real need for people in retirement and those approaching that stage in life, who want some protection from more volatile financial markets.

Additionally, BlackRock are a global market-leader in sustainability with over 500 dedicated sustainable products that can provide sustainable building blocks for members and customers’ investments.

I am very pleased to see us pass this milestone in our commitment to members. I look forward to working with BlackRock to continue to deliver products and services that enable our members to live financially confident lives.

Yours, David

6 March 2023

Celebrating one year of the LV= Member Community

Read a message to members from our CEO, David Hynam.

"Dear LV= members"

On the first anniversary of the LV= Member Community, I wanted to provide an update on what has become a vibrant member space. Over the last twelve months, almost 2,000 have joined the Community and taken part in a variety of research, surveys and discussions that have made a real impact on our business.

When we set up the Community, we wanted to create an online space where members could help to shape and improve our products and services and make a better LV= for everyone. As a mutual, it’s important that we know what matters to you and seek feedback, thoughts and opinions on a range of topics.

Contributions by the Community have changed how we do things at LV= from updating our accessibility wording to improving our savings and retirement communications. Other engagement with the Community has included sharing updates from around the business, like the news about our new primary asset manager, BlackRock, and our Level 2 Disability Confident Employer status. The Community also had an opportunity to ask me questions in a Q&A session which covered a wide range of topics from investments, products and services to mutuality and diversity.

If you’re an LV= member and you would like to get more involved, please join the LV= Member Community. We would be delighted to have you.

I want to finish by saying how grateful I am to all the members who choose to take part in the LV= Member Community. I am really proud of what we’ve achieved together and I look forward to hearing more about what matters to you in 2024.

"yours, David"

11 DECEMBER 2023

An end-of-year message from our Chief Executive

Read a message to members from our CEO, David Hynam.

"Dear LV= members" in black text

The festive season offers a chance to reflect and send good wishes, so I’d like to share some thoughts with you as we come to the close of our 180th year.

We know that 2023 has continued to be difficult for many, including some of our members. I’ve made it a priority to ensure we’re supporting you and delivering on our mutual promise.

Putting members first, always

At LV=, being a mutual means putting members at the heart of everything we do. Our goal is for you to live financially confident lives. All of our business investments, products and relationships are underpinned by this members-first philosophy.

Listening to our members

Knowing what matters most to you, our members, is vital to how LV= operates. We launched the LV= Member Community, a platform where members can share their views. Almost two thousand of you have already joined and taken part in research, surveys and polls.

Helping our members

To support members during challenging times, we have created a cost of living hub. I’d encourage anyone who is finding things hard to explore the support and resources we are providing.

Improving customer experiences

Our new customer portal, My LV=, offers quick and easy access to your account information. That means you can now manage and understand many of your policies and investments even better. Meanwhile our recent telephony updates are already enhancing your customer support experience.

Strengthening the mutual voice

By joining the Association of Financial Mutuals (AFM) and the International Cooperative and Mutual Insurance Federation (ICMIF) we have shown our determination to advocate for the mutual sector.

We were delighted to join the discussions at the AFM conference in October and look forward to future events.

Developing strategic relationships

Our members rightly expect us to seek out partnerships with businesses that share LV’s values as well as our pursuit of excellence.

Balancing our unique strengths through working with investment management market-leader BlackRock means we can give you - our members - even more resilient investment performance.

Launching new products

Adding a new range of equity release mortgages allows us to offer more flexibility to help support your financial plans in later life. Our Inheritance Protection and competitive Early Repayment Charge features are two great highlights.

We have been proud to deliver for you in 2023 and, on that note, I want to send every good wish to you and yours this festive period.

"yours, David" in black text

Watch our LV= Member Community question and answer session with CEO, David Hynam

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LV= Member Community question and answer session - Full recording

View video transcript

30 OCTOBER 2023

We’re extending our range of later life mortgages launching two new products with Scottish Widows as funding partner

Read more about this announcement.

We’re launching two new LV= Equity Release products as part of a new funding agreement with Scottish Widows – Lifetime Mortgage Lump Sum Lifestyle and Lifetime Mortgage Drawdown Lifestyle. These will be available from 7 November.

These two new products will offer added flexibility for customers considering equity release as a way of accessing capital to help support their financial plans. 

With features such as Inheritance Protection and competitive Early Repayment Charges (ERCs), advisers will have more choice on how to make equity release work for their client’s unique circumstances.

The new LV= Lifestyle products are backed with Scottish Widows, part of the Lloyds Banking Group, as a new funding partner. This forms part of a wider strategy to offer more options to equity release advisers and expand our presence in the equity release market.

More information about LV= Equity Release 

Our 2023 financial results

All you need to know about how we performed in 2023 and more

Membership matters

News for our members and information about member benefits

Member news

Catch up on our previous member news