We're on a mission to reconnect with you, or a loved one, who may have had an old Life or Savings policy with us
You could still be part of the LV= family, and we might even owe you some money.
For over 180 years, we’ve been helping our members protect what matters most. Over time, we’ve lost contact with some customers — particularly those who held a Life or Savings policy before 1994. If you or a family member may have had a policy with us, we’d love to help you reconnect. You could still be part of the LV= family — and there may even be money waiting for you.
How we can help you reconnect with us:
Reconnect with us
If you, or a loved one, have an old Life or Savings policy you could still be one of our members and we might even owe you some money.
Speak to one of our lovely people to find out more.
If you've found us after receiving a request to update your contact details and the reference is AGM, please contact us using this number 0800 756 8115. If the reference you've received begins with RE or EVT, please call us on 0800 032 8177.

Lines are open Monday to Friday 9am - 5pm
We may record and/or monitor calls for training and audit purposes.
Alternatively, you can email us on [email protected] or complete our reconnections form.