Should I choose Lifetime or Time limited pet insurance?

Which is the best policy for your pet?

Not sure which type of policy you should you get for your pet? This guide will help you understand the differences between our Lifetime and Time limited cover. 

Lifetime pet insurance cover

Lifetime cover is typically seen as the premium option, and gives you the most extensive cover for your cat or dog. Lifetime covers your pet year after year, for your pet's lifetime, as long as you don't cancel your policy or let it lapse at renewal. As many insurers don't cover pre-existing conditions for new policies, many people choose to keep their Lifetime cover rolling. 

Lifetime pet insurance cover is ideal if your pet develops a long-term illness, such as diabetes or arthritis.

Because Lifetime policies are so comprehensive, they can cost more than Time limited policies, which offer cover for short-term illnesses and injuries. With a Lifetime policy, you're also more likely to covered for treatments like acupuncture or hydrotherapy. 

Lifetime policies will provide cover for all illnesses or conditions that occur in the policy year, up to the policy limit you choose. The policy limit is then refreshed and applied again at renewal, so you know your furry family member is always covered, provided you remain insured with us.

Don't forget: if your cat or dog has any pre-existing medical conditions when you take out your policy, we won't cover these. 

What's covered with our Lifetime pet insurance cover?

What's covered

  • Veterinary fees for treatment up to £3,000, £5,000 or £10,000, depending on the policy you choose (which will be shown in your Policy Schedule), to cover all
    conditions in each 12 month period of insurance including dental, behavioural and complementary/alternative therapies
  • Third party liability for dogs up to £2 million 
  • The amount you paid for your pet, up to £1,500, if your pet dies as a result of an accident, or goes missing and is not found after 45 days, or dies from an illness before the age of 9 years for dogs, 11 years for cats
  • Advertising costs up to £1,500 (including a maximum £500 reward) if your pet goes missing
  • Boarding or pet minding fees up to £1,500 if you’re hospitalised for more than 4 days or your pre-booked transport home from a holiday is delayed
  • Holiday costs up to £3,000 if you have to cancel your holiday within 7 days of travelling or cut your holiday short, because your pet needs emergency treatment
  • Your pet to travel abroad under the Pet Travel Scheme with additional overseas cover:
  • up to £2,000 for quarantine costs because of illness or microchip failure
  • up to £500 towards the cost of getting any paperwork you need to allow you to re-enter the UK if you lose your pet’s passport or veterinary certificate during a trip, or your pet’s microchip fails
  • up to £1,000 for additional accommodation/transport costs if your pet is too ill to travel home as planned
  • On the Lifetime £10,000 policy only: up to £750 for accidental damage your pet causes to personal property while visiting someone else’s home

What's not covered

  • Any event, illness, injury, disease or changes to your pet’s normal healthy state that happens, or your pet shows signs of, before the start date of the policy, including conditions that are related or linked
  • Any illness or behavioural problems or any signs of illness or behavioural problems that occur within the first 14 days of the
    policy start date
  • Any accident or injury that happens within the first 48 hours of the start of the policy
  • Conditions that are normally protected against by a vaccination, unless your pet has had the vaccination
  • Preventative or routine treatment, examinations or tests, general health supplements, bathing or de-matting
  • Spaying or castration, even if done to prevent or treat a condition
  • Dental treatment unless your pet has had a dental check up within the previous 12 months and all routine / preventative treatment has been done within 3 months of your vet’s recommendation
  • Pregnancy or giving birth, or complications because of these
  • Costs related to putting your pet to sleep (euthanasia), cremation or burial
  • Behavioural equipment or retraining, or pheromone products unless as part of a ‘Behaviour Modification Programme’
    (and then for a maximum of 3 months)
  • Blood tests before an anaesthetic, surgery or procedure if your cat or dog is less than 6 years of age
  • Food unless being used instead of medication
  • Transplant surgery including pre and post-operative care
  • Referral, administration, transportation or postage/packaging fees
  • Anything caused by or related to your pet going to countries which aren’t part of the Pet Travel Scheme
  • Any claim caused by or to your pet because it disturbs or injures livestock
  • Liability arising outside of the UK or Pet Travel Scheme EU listed countries
  • Accidental damage (Lifetime £10,000 policy only) caused by cat or dog fouling, vomiting or urinating

Time limited pet insurance

Time limited cover is designed for pet owners wanting a pet policy that covers the essentials. It will cover your pet for short-term illnesses and injuries, and can be a good option for owners of older pets with pre-existing conditions. 

Our Time limited pet insurance offers many benefits, including five complementary treatments (such as acupuncture, hydrotherapy, osteopathy, physiotherapy or chiropractic therapy) for your pet. We also offer up to £2 million third party liability cover if your dog has injured someone or caused damage to someone's property. 

LV= Time limited pet insurance will only cover a condition up to the policy limit shown on your policy schedule for maximum of 12 months, even if it occurs again a few years later. As soon as either the monetary limit or time limit has been reached, all cover for that condition stops and there is no more cover available for that condition. This condition will then be known as a pre-existing condition.

What's covered with our Time Limited pet insurance cover?

What's covered

  • Veterinary fees for treatment (including complementary/alternative therapies) for 12 months from the start of a condition up to £1,500 or £2,500 depending on the policy you choose (which will be shown in your Policy Schedule)
  • Third party liability for dogs up to £2 million 
  • The amount you paid for your pet, up to £1,500, if your pet dies as a result of an accident, or goes missing and is not found after 45 days, or dies from an illness before the age of 9 years for dogs, 11 years for cats
  • Advertising costs up to £1,500 (including a maximum £500 reward) if your pet goes missing
  • Boarding or pet minding fees up to £1,500 if you’re hospitalised for more than 4 days or your pre-booked transport home from a holiday is delayed
  • Holiday costs up to £1,500 if you have to cancel your holiday within 7 days of travelling or cut your holiday short, because your pet needs emergency treatment
  • Your pet to travel abroad under the Pet Travel Scheme with additional overseas cover:
  • up to £1,500 for quarantine costs because of illness or microchip failure
  • up to £250 towards the cost of getting any paperwork to allow you to re-enter the UK if you lose your pet’s passport or veterinary certificate during a trip, or your
    pet’s microchip fails
  • up to £750 for additional accommodation/transport costs if your pet is too ill to travel home as planned

What's not covered

  • Any event, illness, injury, disease or changes to your pet’s normal healthy state that happens, or your pet shows signs of, before the start date of the policy, including conditions that are related or linked
  • Any illness or any signs of illness that occur within the first 14 days of the policy start date
  • Any accident or injury that happens within the first 48 hours of the start of the policy
  • Conditions that are normally protected against by a vaccination, unless your pet has had the vaccination
  • Preventative or routine treatment, examinations or tests, general health supplements, bathing or de-matting
  • Spaying or castration, even if done to prevent or treat a condition
  • Dental treatment unless caused by an injury, or to remove first milk teeth and your pet is over 6 months and was insured before 16 weeks of age
  • Pregnancy or giving birth, or complications because of these
  • Costs related to putting your pet to sleep (euthanasia), cremation or burial
  • Behavioural problems or treatment
  • Blood tests before an anaesthetic, surgery or procedure if your pet is less than 6 years of age
  • Food unless being used instead of medication
  • Transplant surgery including pre and post-operative care
  • Referral, administration, transportation or postage/packaging fees
  • Anything caused by or related to your pet going to countries which aren’t part of the Pet Travel Scheme
  • Any claim caused by or to your pet because it disturbs or injures livestock
  • Liability arising outside of the UK or Pet Travel Scheme EU listed countries

What our customers say about our pet insurance

Good price, and we've had very good experiences when claiming on previous LV pet insurance

Our customers have rated our pet insurance 9/10*

*Figure correct as at August 2020 see our latest pet insurance reviews and scores

Good price, and we've had very good experiences when claiming on previous LV pet insurance

Why choose LV= pet insurance?

  • Our £10k Lifetime pet policy is Defaqto 5 star rated
  • We'll give you a 10% discount when you buy online
  • We pay out on 96% of claims (96.41% of pet claims paid between 1 Jan and 31 Dec '19)
  • We’ve teamed up with FirstVet to offer our pet insurance customers free 24/7 video consultations with qualified vets. Find out more. 
  • Away from home and need help? Our Vet Finder helpline connects you with vets wherever you are

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