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Annual General Meeting

AGM: 30 September 2021

2021 AGM information

Cast your votes now via our voting portal

Our members can cast AGM votes if they are 18 years or over and have held a member-qualifying product for a continuous period of 12 months or more.

  • The deadline to cast your votes is 3pm on Tuesday 28 September.
  • The AGM will be held online on Thursday 30 September.
  • Why is the AGM being held online?
    Throughout the Covid-19 pandemic our top priority has been to keep our members, customers and colleagues safe. We’ve given the arrangements for a face-to-face meeting serious consideration. However, we’re conscious that even if the situation improves the virus will still exist in the UK in September. We have therefore organised for the AGM to be held online.

Ways to vote and more about how you can attend our online AGM 

Vote on the day at our online AGM

On Thursday 30 September 2021 you’ll be able to watch and cast your votes at our online meeting. All you need to do is click on the ‘ONLINE AGM’ link below on the day. You’ll be able to log in up to 30 minutes before the AGM starts.

Please log in using your two unique security codes and Meeting Code which can be found on the front of, and inside, your AGM letter. 

ONLINE AGM (only available on 30 September)

Vote in advance via our portal

To cast your votes via our voting portal before the AGM, please click on the ‘VOTE ONLINE NOW’ button below. You’ll be directed to our voting portal where you’ll need to log in by entering your two unique security codes which you can find on the front of, and inside, your AGM letter. Once you’ve logged in simply follow the onscreen instructions to vote. You must do this by 3pm Tuesday 28 September 2021 for your vote to be counted. 

VOTE ONLINE NOW

If you’d like to appoint a proxy other than the Chair of the Meeting to vote on your behalf, you’ll be able to do this once you’ve logged in to our voting portal. You can find more information about the proxy process below.  

Vote by post

To cast your votes by post simply complete the voting form that was sent to you and pop it back to us in the envelope we’ve given you – there’s no need for a stamp unless you’re returning from outside of the UK. Please don’t forget to sign and date the voting form so that your votescan be counted. Your voting form must reach us by 3pm Tuesday 28 September 2021 for your vote to be counted. 

Unless you tell us otherwise the Chair of the Meeting will be your proxy. If you’d like to appoint someone else, you’ll need to do this via our voting portal option above. You can find more information about the proxy process below.

Proxy process

What is a proxy? 

Most members can’t attend Meetings in person so cast their votes beforehand - this year you can do this via our voting portal or by post. A proxy is someone who’ll be at the Meeting and will cast your votes on your behalf. The majority of members nominate the Chair of the Meeting to express their votes. If you’d like to nominate someone else other than the Chair of the Meeting, that person will need to attend the online AGM in your place and vote on the day. 

If you vote via our voting portal you’ll be able to appoint your proxy out of two options; the Chair of the Meeting or someone else. If you vote by post, and unless you tell us otherwise, your proxy will be the Chair of the Meeting. 

If you choose to appoint someone else to be your proxy we’ll get in touch with them to invite them to the online AGM which will take place on Thursday 30 September. We’ll provide them with their two unique security codes and the Meeting code so they can vote on your behalf – please note that these unique security codes will be different to the ones shown on your letter so please don’t give those to your proxy to use. 

Depending on how you vote, and if your proxy attends the AGM, they’ll either: 

  •  Accept the responsibility to cast the votes as instructed by you and will be able to observe the AGM
  • Vote as they see fit in the AGM if you left some, or all, of the votes as discretionary
Please note that your votes aren’t cast until the AGM, therefore if your appointed proxy doesn’t attend, then your votes won’t be counted. It’s your responsibility to check and ensure that your appointed proxy will be able to attend the AGM and is willing to represent you. 

Our 2021 Resolutions

Minutes of the Meeting will be available in the Annual General Meeting library below, shortly after the Meeting has taken place.

1 To receive the Annual Report for the financial year ended 31 December 2020.
2 To re-appoint Alan Cook as a director.
3 To re-appoint Mark Hartigan as a director.
4 To re-appoint David Barral as a director.
5 To re-appoint Seamus Creedon as a director.
6 To re-appoint Alison Hutchinson as a director.
To re-appoint Colin Ledlie as a director.
8 To re-appoint Susan McInnes as a director.
9 To re-appoint Luke Savage as a director.
10 To approve the 2020 Directors' Remuneration Report for the financial year ended 31 December 2020.
11 To appoint Mazars LLP as the Company's auditor.
12 To authorise the Audit Committee to determine the auditor's remuneration.
1 To receive the Annual Report for the financial year ended 31 December 2020.
2 To re-appoint Alan Cook as a director.
3 To re-appoint Mark Hartigan as a director.
4 To re-appoint David Barral as a director.
5 To re-appoint Seamus Creedon as a director.
6 To re-appoint Alison Hutchinson as a director.
To re-appoint Colin Ledlie as a director.
8 To re-appoint Susan McInnes as a director.
9 To re-appoint Luke Savage as a director.
10 To approve the 2020 Directors' Remuneration Report for the financial year ended 31 December 2020.
11 To appoint Mazars LLP as the Company's auditor.
12 To authorise the Audit Committee to determine the auditor's remuneration.

You've got questions; we've got answers

  1. What makes someone a member of LV=?
    Anyone can become a member of LV= by owning a member-qualifying product with us. This includes all of our current and historic products, apart from our equity release products (for example Lifetime mortgage and Flexible Lifetime mortgage). 
    Customers who have general insurance products (for example car and home insurance) are also not members - these products are sold by LV= General Insurance Group, a subsidiary of Allianz.
  2. So if I'm a member, what does that mean? 
    You’re entitled to have a say in the way our business is run, by voting at our Annual General Meeting (AGM), and you have access to a range of member benefits such as; 
    member discounts on some general insurance products like car and home insurance provided by LV= General Insurance, a subsidiary of Allianz
    use of a Member Care Line for help and advice 
    our Member Support if you’re in financial hardship.
  3. What's an Annual General Meeting (AGM)? 
    It's a yearly event that allows our members to give an opinion on the way we are run and is normally abbreviated to AGM. AGM's are usually held by official bodies, clubs and financial institutions, not only as a legal requirement, but because it's written into their constitution or is the right thing to do.
  4. Why do you have an AGM? 
    We have an AGM so our members can have a say on key matters affecting the business. We have a legal obligation to let members know, in advance, when the Meeting is being held and give them the chance to cast their votes.
  5. What makes a member eligible to vote? 
    Someone must be over 18 and have held a member-qualifying product for a full 12 months as at the date of an AGM. 
  6. If I haven't received an AGM letter what should I do?
    This year's information should arrive with members via the post by 27 August 2021. If you haven't received your pack by then please email [email protected].
  7. What's a proxy?
    When members can’t attend a Meeting in person, they have the option to cast their votes beforehand, or at the Meeting via a proxy. A proxy is someone who’ll be at the Meeting and will cast the members’ votes on their behalf. The majority of members nominate the Chair of the Meeting to express their votes however they can also nominate a different proxy. 
If you have a question for about the AGM or your policy:

You can email us at [email protected] or call one of our team between 9am and 5pm on weekdays. The phone number is 0800 202 8102

For textphone first dial 18001. Calls will be recorded for training and monitoring purposes.