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Our 2018 AGM

2018 AGM information


If you’re a member of LV=, you’ll receive our 2018 AGM information either through the post or via email by the end of April. If you haven’t heard from us by 1 May 2018, or if you have any questions about the AGM, call us on 0800 202 8102 between 8.30am and 6.30pm Monday to Friday.

You can also email us with an AGM query.

How to cast your vote

If you’re entitled to vote in this year’s AGM you can do this in one of three ways:

  1. Go to and cast your votes online using the two-part voting code which can be found on your AGM letter. Or simply click the ‘Vote Online’ button in your email.
  2. Fill in the proxy form in your AGM pack and send this back to us in the pre-paid envelope.
  3. Come along to the AGM on Thursday 7 June 2018.
The Hilton hotel in Bournemouth shown at night

Important notes

  1. To attend and vote at the AGM you must be 18 or over. You must also have held an LV= product which qualifies for membership for at least a year, as at the date of the AGM.
  2. A member entitled to attend and vote at the AGM may appoint any person as a proxy to act on their behalf at the meeting, and may instruct the proxy how to vote. A proxy doesn’t need to be a member of LV=.
  3. If you’re voting in person on Thursday 7 June please bring your voting form to the meeting, together with another form of identification. If you need another AGM Proxy Form, you can request this by emailing us at or by phoning 0800 202 8102.

2018 Resolutions

  • To receive the Report and Accounts for the year ending 31 December 2017. See Note 1.
  • To appoint Alan Cook as a director and chairman for a further term of one year. Alan was appointed by the board as a director on 1 January 2017. See Note 2.
  • To appoint Andy Parsons as a director for an initial term of three years. Andy was appointed to the board as an executive director on 30 June 2017. See Note 2.
  • To appoint Colin Ledlie as a director for an initial term of three years. Colin was appointed to the board as a non-executive director on 1 August 2017. See Note 2.
  • To appoint Alison Hutchinson as a director for an initial term of three years. Alison was appointed to the board as a non-executive director on 1 January 2018. See Note 2.
  • To appoint Luke Savage as a director for an initial term of three years. Luke was appointed to the board as a non-executive director on 1 February 2018. See Note 2.
  • To approve the 2017 Directors’ Remuneration Report for the financial year ended 31 December 2017. See Note 3.
  • To approve the Directors’ Remuneration Policy as set out in the full 2017 Annual Report and Accounts (in the Remuneration section). The policy is intended to apply for three years with effect from 1 January 2018. See Note 4.
  • To re-appoint PricewaterhouseCoopers LLP as the Society’s auditor until the end of the next AGM.


    1: You can view the report online at If you prefer you can request a copy by emailing us at, writing to LV=, County Gates, Bournemouth, Dorset, BH1 2NF or by phoning 0800 202 8102. Copies will also be available at our AGM.

    2: Under our Rules, directors appointed by the Board since the last AGM must resign and offer themselves for re-election at the next available meeting of members. LV=’s chairman volunteers himself for re-election as a director every year.

    3: Members are asked to approve resolution 7 by way of an advisory vote. Although this is not a legal requirement or in our Rules, your board believes it is best practice to allow members to express a view.

    4: Members are asked to approve resolution 8 by way of a binding vote thereby achieving full compliance with the regulations for listed companies, which your board believes is good governance and best practice.

Our 2017 Annual Report and Accounts

View our full 2017 Annual Report and Accounts

Attending the AGM

If you are a member and would like to attend the meeting, please bring your invitation letter with another form of identification.

  1. Where: The Ballroom, Hilton Hotel, Bournemouth, Dorset, BH2 5EL
  2. When:Thursday 7 June 2018
  3. Time: Doors to the AGM will open at 2.50pm, The meeting will start promptly at 3.00pm.

Light refreshments are available from 2.15pm.

The Hilton Bournemouth is situated on a hill near to the shops and beach in the centre of Bournemouth. From the East (Southampton) or the West (Poole) driving along the A338 please take the B3066 and head towards the Bournemouth International Centre (BIC). The Hilton rises to eight floors and is very easily seen on the approach to the BIC from either direction. The Terrace Mount Car Park is a short term public car park situated below the Hampton by Hilton Bournemouth hotel which is situated next to Hilton Bournemouth. Car park charges do apply. Please park your car on Level 1 for easier access. There are steps from the car park to the hotel and a pavement alternative for anyone with mobility requirements

A map of Bournemouth showing directions to the AGM Hilton Bournemouth

Frequently asked questions (FAQs)

What's a Friendly Society?
Friendly Societies are mutual organisations that were set up to help and encourage underprivileged people to improve their financial well-being.
What's a mutual?
Unlike public companies which are owned by external shareholders, mutual societies are all owned by their members. Any profits we make are usually reinvested into the business for the future, or if the board decide, distributed to some or all of the members.
How does someone become a member of LV=?
Having a certain product with LV= (underwritten by the Society) automatically makes you a member. General Insurance products, like car and home insurance, which are provided by subsidiaries of LV=, don't qualify for membership, so someone who only has one of these types of policies is a customer of LV=, rather than a member.
So if I'm a member, what does that mean?
You’re entitled to have a say in the way our business is run, by voting at our Annual General Meeting (AGM).
You're entitled to Member Discounts on some of our general insurance products like car and home insurance.
You can use the Member Care Line for help and advice and apply for Member Support if you’re in financial hardship.
What's an Annual General Meeting (AGM)?
It's a yearly event that allows our members to give an opinion on the way we are run and is normally abbreviated to AGM. AGM's are usually held by official bodies, clubs and financial institutions, not only as a legal requirement, but because it's written into their constitution or is the right thing to do.
Why do you have an AGM?
By law we need to hold an annual meeting for our members. The meeting deals with matters such as the approval of the previous year's financial statements, the election of board directors and the auditor. It's also an opportunity for the board to tell members about the way the business is run, and for members to ask the board questions.
What's a proxy?
A proxy is someone you can nominate to vote for you. Your proxy could be the chairman of the meeting, or someone else. As a member, you can ask a proxy to vote in a particular way, or let them vote as they see fit. The proxy votes will be used if the chairman calls for a poll.
What's a poll?
A poll is a vote that is conducted using voting forms. These will include poll cards handed out to attendees at the meeting and the proxy forms received by post.
Why would a poll be called?
If the show of hands at the meeting differs from the result of the proxy votes, the chairman will call for a poll to ensure the majority vote is carried.
I haven't been a member for 12 months yet, can I still come along to the meeting?
Yes, you can watch the proceedings, you just can't cast a vote. If you have any questions which we haven't answered, please call us on 0800 202 8102.