Expert medical services for eligible members and customers
Expert medical advice no matter what your health concern is
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Getting set up couldn't be easier.
If you don't have a compatible smartphone, you can contact Square Health on 0330 8221 776 to register for this service. Your spouse/partner will also need to register and download the app to use the services and where an appointment cap per year is applied, this is shared with the policyholder or person insured.
You can choose an appointment between 8am – 7pm Monday to Friday (excluding bank holidays) and 9am – 1pm Saturdays at a time to suit you.
If you have purchased one of the following policies then you are entitled to LV= Doctor Services
LV= Doctor Services is a non-contractual benefit and can be changed or removed at any time.
Your children up to age 16 are covered for the Remote GP, Prescription Services and Second Opinion services, where you are the parental guardian. Your spouse/partner is covered for all six services providing they live at the same address.
Founded by practising doctors, our partner Square Health provides expert medical services using the latest online technology.
Need to get in touch?
For any questions about registering for LV= Doctor Services.
Protection products: 0800 756 8526
Retirement products: 0800 756 8587
8:30am - 6:30pm Mon- Fri
TextDirect: first dial 18001
We may record and/or monitor calls for training and audit purposes.