Life Insurance FAQ's

What happens if a Life Insurance claim is fraudulent?

We won't pay a claim if we find out that it's fraudulent, for example if the insured person hasn't really died, or if the insured person’s illness isn’t real or has been deliberately exaggerated .

If someone deliberately withholds information, provides false information, or lies to us in their application, or at any point during the lifetime of the policy or when making a claim, we’ll cancel the policy and won’t refund any of the premiums paid for the policy.

We will refuse to pay any claim made if we’ve had to cancel the policy for any of these reasons. We'll also pass details to crime prevention and law enforcement agencies if we identify your involvement or association with financial crime. If financial crime is detected, you could be refused certain services, finance or employment in the future.

More on Life Insurance claims

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