Make a claim

Sick Pay Insurance - how to contact us and what you need to know to make a claim

Making a claim on your Sick Pay policy

We're here to pay claims as quickly as possible. Here you'll find all the information you need to make a claim on your Sick Pay policy.

When we'll pay out your Sick Pay Insurance

To help you understand when we will pay out on your policy, it might be worth asking yourself if, in the two years before you set up your Sick Pay Insurance have you:

  • Had symptoms of, or treatment for, a specific medical condition?
  • Been told, as the result of medical investigations or tests, that you are at risk of developing a specific medical condition in the future?

If your answer to either of these is 'yes', then you won’t be covered for that specific condition.

However, the good news is you’re covered for all other medical conditions or accidents, from day one!

Our promise

We promise if you become unwell and need to claim we will only ask your doctor or specialist about the specific condition you're claiming for.

Frequently asked questions

Got a question about our sick pay cover? We might have already answered it 

If you can't find what you're looking for, just drop us a line and we'll be happy to help.