Starting a claim
We're sorry to hear you need to make a claim
We will keep you informed throughout the claim process and pay claims as quickly as possible
Information we'll need for an over 50's claim
Before making a claim, try to gather the below information if it's available.
- The policy number (this can be found on the policy documents, or a bank statement).
- An original death certificate if the policyholder has died, which we will of course send back immediately.
- A copy of the will and letters of confirmation from joint executors or joint next of kin depending on the circumstances.
Make a claim
When you're ready, get in touch and we'll start your claim
E-mail us at [email protected]
Write to us at: LV= Protection, PO Box 341, Wymondham, NR18 8HR
Or call us on...
For TextDirect first dial 18001
Dignity
Do you have a Dignity Assigned Policy?
Is your policy assigned to Dignity?
If you need to check if the policy has been assigned to Dignity Pre Arrangement Ltd. please contact their friendly staff on 0800 387 717.
What if I need to claim and my policy is assigned to Dignity?
Contact them on 0800 387 717. Dignity will then arrange for the next of kin to contact us. We’ll need to see the death certificate which will be returned. Once we’ve received all the relevant documentation we’ll settle Dignity’s invoice directly to them.
Here are some common questions about claims
