We're here to pay claims and pay them as quickly as possible. Here you'll find all the information you need to make a Mortgage and Lifestyle Protection claim and the processes we go through.
We understand it can be a difficult time when you need to make a claim. That's why we aim to make your claims experience as quick and hassle-free as possible.
Mortgage & Lifestyle Protection is made up of two elements:
Making a claim for either of these is slightly different so here is some information that will help you.
What to do first
Contact us as soon as possible - you can call, write or email us. We'll then post a claims pack to you within 24 hours. We'll make things as easy and straightforward as possible for you and guide you through the process. Continue to pay your premiums while you wait to hear from us.
Write to us: LV= Health Claims Team, LV=, Emperor House, Grenadier Road, Exeter Business Park, Exeter, EX1 3LH.
E-mail us at: [email protected]
If you're calling from overseas, you can contact us on +44 1392 366 685
...some information you may find useful
We want to help you get back to work and recognise that temporary jobs sometimes lead to permanent employment, and that volunteering can enhance your CV. So, let us know if you're interested in doing this type of work and give us full details of that work before you start it.