Press release archive

Browse through our archived press releases, statements and blogs
This section is designed to give journalists and commentators the latest news and comments from LV= GI. If you're a customer looking for information on our products and services, please visit our main website.

February 2024

Gelder group and LV= strengthen home claims partnership

Gelder Group and LV= General Insurance have signed a new five-year contract that will see Gelder Group provide validation and fulfilment services on around 3,000 home claims annually. The multi-million pound partnering agreement, further strengthens the relationship between the two businesses, that…

December 2023

New research reveals Brits are clueless about cars

LV= research finds that 49% of drivers want to be more sustainable with their car 82% have never heard of sustainable or green parts 78% of car owners have never asked where their parts for repairs come from Using green parts has a 47% lower carbon impact than using a brand-new part Brits…

Car theft at all-time high

Car theft is at an all-time high and remains a big problem, with keyless models the easiest to steal. Between 2021-2022, thefts have increased by 59% and are expected to be even higher by the end of 2023. Many car brands have seen peaks in thefts according to new data from LV= General Insurance (LV=…

November 2023

LV= partner with Family Action charity with courtesy car incentive

LV= General Insurance (LV= GI) has teamed up with its network of bodyshop repairers and charity partner Family Action to provide customers with the option to opt out of having a courtesy car and instead donate £25 to Family Action. The incentive has been launched following a trial of the scheme, with…

October 2023

LV= provides urgent support to car owners in Luton

LV= provides reassurance to customers affected by Luton fire Insurer guarantees all customers will get home and equipped with courtesy cars The major insurer will waive excesses and promises no claims discount won’t be impacted Insurer is organising for staff to be on the ground to…

September 2023

LV= issues tips to ride out heavy wind and rain ahead of Storm Agnes

LV= General Insurance (LV= GI) has today issued fresh guidance to consumers ahead of storm Agnes which is due to hit the UK. The warning to protect homes and cars comes as the insurer has seen flooding claims from drains being unable to cope increase by 211% between 2017- 2021. In addition, of all flooding…

LV= Britannia Rescue warns motorists of a soar in breakdowns due to heatwaves

Car breakdowns increased by 22% across the UK during last year’s August heatwave Soaring temperatures in June 2022 saw claims for coolant leaks spike by 99%, with the average recovery claim costing £187 Hot weather in June this year also saw coolant leak breakdowns rise by 38% compared…

August 2023

LV= urges homeowners to be careful following spike in claims on sunny days

• LV= saw its highest amount of fire claims from reflective materials in 2022 • Most common incidents involved mirrors, glass tables and compost bins • LV= provides top tips to keep fire claims at bay on sunnier days LV= General Insurance (LV= GI), one of the largest home insurers in the UK, is…

LV= General Insurance announces move to new office in Bournemouth

LV= General Insurance, one of the largest employers in Bournemouth, Christchurch and Poole, has today announced that it will be moving its office in Bournemouth to Stour House on Deansleigh Road. The company will stay in Frizzell House, where it’s been located for a number of years, until the end of…

July 2023

Stop-what? Research reveals millions of brits don't know how their home works

• LV= research finds that 62% don’t have much knowledge about how their home works • 41% of Brits don’t know where the water stopcock is, and 40% don't know how to re-pressurise the boiler • In addition, 45% have had arguments with their partner because of home maintenance issues, with 24% calling…

May 2023

Cost of living sees rise in car faults LV= warns

LV= breakdown provider, Britannia Rescue, sees 78% increase in callouts with no MOT 35% of MOT failures have at least one dangerous item according to DVSA figures Motorist keep older cars for longer, with 2014/15/16 models seeing the most callouts With the significant rise in the cost…

March 2023

You won't bee-lieve it. Claims relating to animal infestations rise

Squirrels cause the most havoc, with claims involving the pest up 51%. Fires linked to wasp nests rise, with the most expensive claim costing £26k. Accidental damage home insurance claims which involve animals increase by 35%. LV= General Insurance (LV= GI), one of the major home insurers…

LV= launches new multi cover policy, offering savings on insurance

LV= becomes the latest insurer to offer Multi Cover insurance At a time when families are looking to cut costs, customers get a 10% discount when combining car and home insurance1 With Multi Cover, every additional car added gets a 15% discount LV= General Insurance, one of the UK’s largest…

February 2023

Crash for cash fraud spikes from M6 into Scotland LV= warns

General insurer LV= has seen a 60% rise in personal injury claims in Scotland following whiplash reforms in England & Wales Fraudsters exploit different compensation structure in Scotland by driving north of the border to induce accidents with innocent motorists Data also suggests 47% of…

Denise Van Outen and Britannia Rescue help save brits from dull dates

Breakdown provider Britannia Rescue has teamed up with Denise Van Outen to help Brits in need of rescue from boring dates New Dateside Rescue Hotline has been set up to provide those on a dull date with the perfect excuse to make a swift exit Service launched as research reveals daters…

December 2022

LV= warns homeowners as fire claims rise 40% in year

Overall fire claims rise by 40% between 2021 – 2022 Electrical appliances account for the highest number of fire claims, with electrical wiring issues the most expensive to fix, reaching over £42k on average Fires relating to candles increased by 1600% in a month, with coal / log fire…