PRESS RELEASE

New research reveals Brits are clueless about cars

  • LV= research finds that 49% of drivers want to be more sustainable with their car
  • 82% have never heard of sustainable or green parts
  • 78% of car owners have never asked where their parts for repairs come from
  • Using green parts has a 47% lower carbon impact than using a brand-new part

Brits are clueless about the workings of a car and how to be more sustainable when it comes to repairs, with just under half (45%) admitting they don’t know how to change a tyre, according to new research from LV= General Insurance, part of Allianz.

The research finds that 43% of Brits are unsure where spark plugs live or how to change the oil, whilst 42% can’t replace a headlight bulb, 35% can’t find the fan belt and 31% can’t change the windscreen wiper blades or jump start the car.

If asked, a fifth (21%) admit they couldn’t tell you the size of their car engine, with one in five (18%) confessing they can’t turn on the cruise or traction control. 16% of respondents had no idea how to check the oil or water level, with 15% clueless about checking tyre pressure and refilling the screen wash (14%). Shockingly, 13% can’t even open the bonnet.

A half (49%) of drivers say they want to be more sustainable with their car, even though when it comes to repairing car parts such as front bonnets and rear bumpers, 39% are unaware of sustainable alternatives. In fact, 78% have never asked where the parts come from when their car is being fixed.

Despite a desire to be more sustainable, 82% have never heard of sustainable or green parts, let alone asked for them at the garage. However, 63% are happy to use green parts as long as they are good quality, safe (54%) and cheap (42%).

Asked why they don’t know anything about the "inner workings" of their car, four in ten (46%) don’t feel they need to know as its just a means of getting from A to B, while 42% only worry when something goes wrong.

On average drivers spend as much as £305 on repairs, with LV= data revealing that two thirds (65%) of claims are for incidents at the front and back of a vehicle.

The research comes as LV= teams up with TV presenter and car enthusiast, Rory Reid, to support its Green Parts initiative. LV= has partnerships with 40 branded body shops across the UK to help customers replace damaged car parts with recycled green parts. Vehicle components include doors, lights, body panels, bumpers and mirrors which are removed and recycled for use.

Rory Reid comments “Green parts are a great option to go for when repairing your car. Not only are they more sustainable, but they work just as well as brand-new car parts. So, I’ve teamed up with LV= to help Brits learn about the benefits of using second hand car parts.”

Michael Golding, Network Manager at LV= General Insurance, "It’s encouraging to see  drivers want to be more sustainable, as using green parts to repair a car has a 47% lower carbon impact than using brand-new parts. We’re on a mission to make more car owners aware of them, and we’re proud to offer LV= customers green parts for their repairs. All the parts we use are safe, reliable and traceable, removed from another vehicle that’s the exact make and model. Access to these parts is also helping turn repairs around much quicker, rather than waiting for new parts to arrive with the current supply chain issues. So, next time you’re at your local garage, find out if a green part is available.”

Notes to editors

For further information please contact:

Annie Knight, [email protected] / 07555 803532

Research of 2,000 British car owners was commissioned by LV= and was conducted by Perspectus Global in December 2023.

About Liverpool Victoria General Insurance

  • LV= General Insurance provides car, home, pet, travel, landlord, breakdown and home emergency insurance to around 6.5 million customers in the UK.
  • We’re the UK’s third largest personal lines insurer with just over £2 billion in annual premium in income.
  • We offer our products and services directly to consumers as well as through intermediaries, including brokers, affinity partners and IFAs.
  • LV= General Insurance uses the LV= brand under licence from the Liverpool Victoria Financial Services Group.
  • We are part of the Allianz Group, one of the world's leading insurers and asset managers with more than 125 million retail and corporate customers.
  • Within the Allianz Group, LV= General Insurance forms part of Allianz Personal, one of the largest personal lines insurers in the UK, with gross written premiums of £2.6 billion, almost 8 million customers and around 4,000 employees. Allianz Personal comprises LV= General Insurance, Petplan, Home & Legacy and Allianz Musical Insurance.
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Natasha Gibbs
External Communications Manager
Allianz & LV= General Insurance
07443 237651