Diversity and Inclusion

Why we believe diversity and inclusion matter

This page was accurate at the time of publishing in 2024 and hasn't been updated since then.

At LV= General Insurance, our people are at the heart of everything we do

We’re committed to creating a diverse and inclusive environment where everyone in the organisation is valued as an individual. We want everyone to feel that they're able to participate in every aspect of their life at LV= and to achieve their potential. We believe everybody counts.

Our Vision...

At LV= General Insurance, we believe a diverse and inclusive culture is paramount to a successful and happy workforce.

For us, it’s about creating a sense of belonging for everyone who works here. We strive to create a working environment where everyone feels valued and respected for their individual contribution and feels comfortable bringing their true self to work.

We know that having a broad range of perspectives, ideas and opinions makes for a more innovative, dynamic and collaborative place to work.

To us, diversity and inclusion means...

  • Embracing, respecting and valuing individuality.
  • Going beyond the 2010 Equality Act to actively eliminate historical and current barriers.
  • Learning from the varied experiences of our people to connect with our diverse customer base.
  • Creating ideas and solutions built on a range of different perspectives and experiences.
  • Having a zero-tolerance approach to harassment, discrimination and judgement.
  • Celebrating and embracing all aspects of diversity by creating a safe environment where everyone can bring their whole self to work.

Our employee networks

To help us achieve a truly inclusive culture, we’ve created a number of employee networks.

These groups enable different aspects of diversity and inclusion to be heard and supported, while providing education and action on a wide range of topics impacting our people. They also give everyone a voice, and aim to broaden the awareness and understanding of a wide range of issues and movements.

We recognise every individual is different and we encourage all of our employee networks to consider the challenges and needs of their colleagues. Our people can join as many employee networks as they would like.

In addition, all employee resource groups have a voice at the Diversity and Inclusion Action Group to share and collaborate on initiatives to support the progression of an inclusive culture and place to work.

Some of the groups and causes supported by our networks include: 

  • Issues of gender and sexuality
  • Members of the LGBTQ+ community
  • People of black, Asian and ethnic minority backgrounds
  • Parents/Carers
  • People living with visible and invisible disabilities
  • Generations
  • Those suffering with mental health difficulties
  • Armed Forces veterans
  • Social Mobility
  • Menopause

The Gender Pay Gap 

Our latest Gender Pay Report highlights our current performance and sets out the steps we are taking to improve the recruitment, retention and progression of all our employees, no matter what their gender.
Read our Gender Pay Gap report

Progressive partnerships

As well as listening to our own people, we also look externally to educate ourselves and challenge our thinking. We do this to ensure that we are constantly learning, raising our standards and evolving to adapt to the ever changing world.

We’re proud to be associated with a number of organisations who support us in achieving this through commitments, initiatives and partnerships to guide us on our diversity and inclusion journey.

Find out more about our partnerships below.

Women in Finance Charter (WIFC)

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Allianz Holdings (incorporating Allianz Management Services Ltd and LV General Insurance) is proud to be part of more than 400 firms across the financial services sector who have signed up to the HM Treasury Women in Finance Charter – a commitment to gender balance across financial services.

The introduction of clusters to replace the previous job grades across both companies has enabled a common approach across Allianz Holdings. This includes a new definition of senior leaders across the business. The previous targets of both entities to have 40% female representation in senior roles by the end of 2024 has been extended across Allianz Holdings using the new clusters structure.

We’re pleased to have achieved 42% female representation in senior roles as of December 2024.

We're pleased to be globally EDGE certified

We’re pleased to be globally EDGE certified.

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Economic Dividend for Gender Equality (EDGE) is a renowned external certification. Allianz UK achieved the ‘Move’ level certification and we are using the detailed EDGE overview to help us achieve the highest level of certification.

Our focus on talent management, workplace strategies and a wider diversity and inclusion agenda and culture are all helping us to improve our gender balance.

Our commitment to achieving, maintaining and improving our position against our wider diversity and inclusion ambitions is reflected in our Executive and senior leader quantitative and qualitative performance plans and targets which will be linked to performance related pay.

Race at Work Charter

LV= General Insurance is a proud signatory of the Business in the Community’s Race at Work Charter.

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This Charter is composed of five principal calls to action for leaders and organisations across all sectors. By signing the charter, we have committed to:

  • Appointing an Executive Sponsor for race
  • Capturing ethnicity data and publicising progress
  • Zero tolerance of harassment and bullying, managed at board level.
  • Making it clear that supporting equality in the workplace is the responsibility of all leaders and managers
  • Taking action to support ethnic minority career progression

In October 2020 we created our Race at Work Action Group. This group includes members of our C-Suite, business leaders and employee resource groups who have committed to developing the plans and the responsibility for progressing activity under the charter.

Our partnerships

  • Carers UK
  • Business Disability Forum
  • Stonewall Diversity
  • Business in the community