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How to find your policy documents

Great news! You can now view your documents all in one place 24/7. Simply log in or register for your account


Log in to your LV= account

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Set up your LV= account

No account? No problem, you can set up your LV= account here, just make sure you have your policy number to hand.

Got your documents but can't open them?

It happens to the best of us! Here's what you can do...


If you chose to have your documents emailed, they would've come from the email address [email protected]

Maybe you've got the email but can't remember the password to open your documents? 

The password is your date of birth in this format: DDMMYYYY. So, if your birthday is 6th March 1952, please enter 06031952.

Need something else? We're here to help