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Sole sites are tailored specifically to the LV= customers
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To be a strategic partner, it's sustainable to our business growth
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When a customer has a claim and calls LV=, LV= very quickly pass the claim on to us and I think it's quite seamless
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It's a hugely great opportunity for us as a business to work alongside such a huge brand
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They work with us to try and remove the complexity from the whole process and that what we enjoy
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It allows us then to focus on the customer
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EV is a hot topic and really exciting area of the business for us
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LV= is at the forefront of electric vehicles. We have many electric vehicle customers that we need to make sure have the right solution for them and their vehicle
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Because LV= are such a large electric vehicle insurer, we see more of them and with seeing more of them, you become more familiar, you become a better repairer
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Autoraise was set up in 2016, largely by vehicle repairers. So they recognised a need to address the skills crisis.
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So LV= have been instrumental in the growth of Autoraise. They've been on board with us really since our inception.
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We're very much taking them on a journey to learn lots of disciplines within the business. From painting a vehicle to repairing a vehicle
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All new cars have got so much technology within them and what we're seeing is that apprentices that embark on these new programs that are being created
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learn that within the college or the training provider. So electric vehicles, all of the ADAS safety systems
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And LV= were the first insurance company to put their hand in their pocket and actually do something about apprenticeships
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