LV= introduces premium reduction option for protection policies

Protection specialist LV= is introducing a premium reduction option for existing protection policyholders, providing additional support and reassurance for those suffering financially through COVID.

Customers with income protection, critical illness, life insurance and business protection policies1 will be able to reduce their cover and premium amount for up to six months. After six months, LV= will automatically revert the cover and premium back to the original amounts, without further underwriting.

The new feature is available for protection policies that started before 1 March 2020. The sum assured can be reduced by up to 75%, subject to applicable minimum monthly premium and minimum sum assured limits2.

Policyholders can increase their premium and cover before the six month period elapses, or opt for the lower premiums and lower levels of cover to continue.

The feature is the latest measure LV= has introduced to members with protection policies during the coronavirus outbreak.

Protection policyholders already have up to 60 days to repay a missed premium and different LV=policies offer inbuilt features, such as Unemployment Premium Payment Holidays. In response to the rising effects of COVID, last month LV= introduced ‘payment break’ financial support for qualifying LV= protection policyholders.

Payment breaks, funded through the LV= Member Support Fund, are offered a month at a time, for up to three months and provides additional financial support for the most vulnerable members experiencing extreme distress. While on a payment break the policy and cover remains in place in full. In the first month, LV= has arranged payment breaks for 87 of its members, 92% of whom are self-employed, with ‘waived’ premiums totalling £7,650 a month.

Debbie Kennedy, Director of Protection at LV=, said:

“The coronavirus outbreak is affecting everyone differently – with heightened anxiety, fears for the future and money worries. That’s why we want to do all we can to provide our members with options to support them through this time and help them keep their valuable cover in place.

“We already offer a variety of support for members through built-in product features, cover options and the recent introduction of the payment break for our most vulnerable customers.

“While the payment break is intended for - and is already supporting - the most financially vulnerable LV= policyholders, we recognise that the financial impacts of COVID and lockdown are far reaching. Through our latest premium reduction option we can now offer more of our members some much needed financial relief, with the reassurance that some cover remains in place.”

Notes to editors

1 applies to all personal and business protection policies (except Quick Cover, Sick Pay and Pension Term)

2 for most policies, a minimum premium of £5 a month applies. Personal Sick Pay has a £500 a month minimum cover limit.

For further information:

David Gwyer
Media Relations Manager – Life and Pensions
020 7634 4311
07798 796907
Candice South
Press Officer, Life & Pensions
020 7634 4497
07867 141547

About LV=

LV= is a leading financial mutual and serves over 1.3 million members with a range of financial products. When we started in 1843 our goal was to give financial security to more than just a privileged few and for many decades we were most commonly associated with providing a method of saving to people of modest means. Today we follow a similar purpose, helping people to protect and provide for the things they love, although on a much larger scale and through a wide range of financial services including insurance, investment and retirement products. We offer our services direct to consumers, as well as through IFAs. 

LV= and Liverpool Victoria are registered trademarks of Liverpool Victoria Financial Services Limited and LV= and LV= Liverpool Victoria are trading styles of the Liverpool Victoria group of companies. Liverpool Victoria Financial Services Limited, registered in England with registration number 12383237 is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, register number 110035. Registered address: County Gates, Bournemouth, BH1 2NF. Phone: 01202 292333.