Cookie policy

What we do with cookies

By using our website, you agree to us placing cookies on your computer. Here you can find out more about cookies, how and why we use them and how to manage or delete cookies in your browser.

Summary of which cookies we use

Click each cookie type to see full details

Type of Cookie Number of Cookies
Strictly Necessary Cookies 7
Functionality Cookies 16
Performance Cookies 14
Targeting Cookies 3
Unknown Cookies 4
The below count doesn’t include unknown cookies:
Persistent Cookies 13
Session Cookies 16
First Party Cookies 20
Third Party Cookies 9

Necessary cookies

These cookies are essential for you to use our website. Without them, services like getting a quote or buying online won't work.

Cookie name Cookie type Description
__cfduid
persistent, functional, performance Cloudflare CDN 
alertDismissed-null
functional
Used in event notification popups
alertDismissed-surge-event-hurricanes
functional
Used in event notification popups
ASP.NET_SessionId
functional
Identifies user to the .NET session provider
cookiePolicyAccepted
functional
Indicates user has accepted cookies disclaimer
sc.ASP.NET_SESSIONID
functional
Sitecore session ID to store session against the user
sc.UserId
persistent, functional
Sitecore user ID

 

Functional cookies

These cookies allow our website to remember choices you make and provide enhanced, more personal features (like our Live Chat service). They may also be used to provide services you have asked for like watching a video. The information these cookies collect is anonymous and they can't track your browsing activity on other websites.

Cookie name Cookie type Description
__cfduid persistent, functional, performance Cloudflare CDN 
alertDismissed-null functional
Used to provide event notification popups functionality
alertDismissed-surge-event-hurricanes
ASP.NET_SessionId functional
Identifies user to the .NET session provider
cookiePolicyAccepted functional
Indicates user has accepted cookies disclaimer
kampyleUserSessionsCount functional
Enable live chat widget functionality
kampyleInvitePresented
kampylePageLoadedTimestamp 
kampyleSessionPageCounter 
 kampyleUserPercentile
kampyleUserSession 
 kampyleUserSessionsCount
 reevoo_sp_id.22ea persistent  Used by Reevoo customer reviews widgets
reevoo_sp_ses.22ea 
sc.ASP.NET_SESSIONID  functional  Sitecore session ID to store session against the user
 sc.UserId persistent, functional  Sitecore user ID 

 

Performance cookies

These cookies collect information about how visitors use our website, like which pages visitors go to most often, how long they stay on them and if they get error messages. These cookies don't collect information that can identify a visitor; all information collected is anonymous and we only use it to improve how our website works.

Cookie name Cookie type Description
__cfduid
persistent, functional, performance Cloudflare CDN 
_ga persistent, performance

Google Analytics
_gali
_gat
_gat_UA-4853394-20
_gat_UA-4853394-6
_gat_UA-72587942-1
_gid 
 ai_session persistent, performance
Microsoft Analytics Insights 
 ai_user
 dtCookie performance
Dynatrace Real User Monitoring: used to monitor site performance, analyse website usage and track user behaviour
 dtLatC
 dtPC
 dtSa

 

Targeting (or advertising) cookies

These Cookies are typically used by websites to deliver targeted adverts based on browsing habits. These cookies help us deliver advertisements to you which we think may be of interest to you based on the pages on our website that you have visited. These advertisements will be delivered onto certain other websites that you visit.

We may share this information with third parties for these purposes and, we may combine Advertising cookies data with data we receive from third parties.

If you have not changed your browser settings to block cookies, when you receive any targeted LV= adverts on another website you will be given an opportunity to opt out from this targeting cookie.

The following Advertising cookies are used on our site:

Google Adwords

These cookies collect information about how you use our website, such as which page you go to and what searches you have performed to enable us to provide more relevant messages to you across Google’s platforms. You can control the information Google uses to show you ads at https://adssettings.google.com.

Facebook

These cookies analyse the success of our advertising campaigns on Facebook by measuring how many adverts that are clicked on result in a purchase. This helps us avoid showing you adverts you are not likely to be interested in. They also collect information about how you use our website, such as which pages you go to, to enable us to provide more relevant messages to you across Facebook. You can control the information Facebook uses to show you ads at  https://www.facebook.com/ads/preferences

Double Click (Google)

This cookie analyses the success of our advertising campaigns across the internet by measuring how many adverts that are clicked on result in a purchase. This helps us avoid showing you adverts you are not likely to be interested in. You can find out more generally about Google and its advertising policies and principles at https://policies.google.com/technologies/ads.

To find out how you can block these cookies on your device, please visit our page on Restricting or blocking cookies in your browser

 

Unclassified cookies 

Cookie name
aaaaaaaaaaaaaaa
ARRAffinity
cd_user_id
DECLINED_DATE

 

First party cookies

Cookie name Cookie type Description
__cfduid
Persistent, functional, performance Cloudflare CDN 
_ga persistent, performance
Google Analytics
_gali
_gat
_gat_UA-4853394-20
_gat_UA-4853394-6
_gat_UA-72587942-1
_gid 
 ai_session persistent, performance
Microsoft Analytics Insights
 ai_user
 alertDismissed-null functional
Used to provide event notification popups functionality
alertDismissed-surge-event-hurricanes 
ASP.NET_SessionId  functional Identifies user to the .NET session provider
cookiePolicyAccepted  functional Indicates user has accepted cookies disclaimer
 dtCookie performance
Dynatrace Real User Monitoring: used to monitor site performance, analyse website usage and track user behaviour
 dtLatC
 dtPC
 dtSa
 sc.ASP.NET_SESSIONID functional  Sitecore session ID to store session against the user 
 sc.UserId persistent, functional   Sitecore user ID

 

Third party cookies

When you visit LV.com you may notice some cookies that aren't related to our website. If you go on to a web page that contains embedded content, like videos from YouTube, you may be sent cookies from these websites. We don't control the setting of these cookies, but you can check these third-party websites for more information about their cookies and how to manage them.

Cookie name Cookie type Description
kampyleUserSessionsCount functional Enable live chat widget functionality
kampyleInvitePresented
kampylePageLoadedTimestamp
kampyleSessionPageCounter
kampyleUserPercentile
kampyleUserSession
kampyleUserSessionsCount
reevoo_sp_id.22ea persistent
Used by Reevoo customer reviews widgets
reevoo_sp_ses.22ea

 

Persistent cookies

Cookie name Cookie type Description
__cfduid persistent, functional, performance Cloudflare CDN 
_ga Persistent, performance
Google Analytics
_gali
_gat
_gat_UA-4853394-20
_gat_UA-4853394-6
_gat_UA-72587942-1
_gid 
 ai_session persistent, performance
Microsoft Analytics Insights
 ai_user
reevoo_sp_id.22ea persistent
Used by Reevoo customer reviews widgets
reevoo_sp_ses.22ea
sc.UserId persistent, functional Sitecore user ID
 

For more information on the cookies used on our website

You can write to us at: 

e-Commerce Team 
LV= 
Frizzell House County Gates 
Bournemouth BH1 2NF