Life Insurance Frequently Asked Questions

Can I change my mind?

Answer

Yes. You can cancel your Life insurance plan at any time. If you change your mind within 30 days of your plan starting, we’ll refund your premiums. If you cancel at any other time, your cover will end and you won’t get anything back. Your plan has no cash-in value at any time.

To cancel your plan, simply call us on 0800 678 1906. (For textphone dial 18001 first). We may record and/or monitor your call for training and audit purposes. Or you can write to us at:

LV=
Emperor House 
Grenadier Road
Exeter Business Park
Exeter 
EX1 3LH

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